TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax rocks was fast and easy and could understand all question
Date published: 2023-03-19
Rated 5 out of 5 by from Safety Manager This was very easy and very helpfull to understand.
Date published: 2023-03-19
Rated 4 out of 5 by from Easy to use I have used this program for 2 years and gets easier each time
Date published: 2023-03-19
Rated 5 out of 5 by from Great product, gets it done Quick and easy to file, not super expensive, and I don't have to do any paperwork!
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax in today's world To have something, ANYTHING, on your list of Things To Do that is easy, safe and secure, is a relief in today's world. Filing your taxes via TurboTax fits that bill.
Date published: 2023-03-19
Rated 4 out of 5 by from Turbo Tas is good. I had a question that I couldn't answer. The Fed 2022 asked for a number from Louisiana 2021 Schedule A, Line 5a, amount. I couldn't find that document in last years tax filing. I entered $0 and nothing changed in my refund values.
Date published: 2023-03-19
Rated 5 out of 5 by from My agent was awesome TurboTax software product was fast and convenient. They were able to fix my issue with the refund being rejected by the government. Thanks, TurboTax.
Date published: 2023-03-19
Rated 2 out of 5 by from 2021 turbo tax was better last year's CD version was much more user friendly than this yr's online version. Cost of TTax has increased astronomically
Date published: 2023-03-19
Rated 4 out of 5 by from Easy and user-friendly I have been using TurboTax for years. It's smart and efficient but just wish to pay a bit less for the services.
Date published: 2023-03-19
Rated 3 out of 5 by from Locked in to the ecosystem, it's fine but stale It's basically the same program every year. There is no real motivation to improve it, like store answers to some of the questions it asks every time for inherited accounts and then just let me use those answers again without having to go through the same dialogs. Is it too much to ask to be able to save a few presets for such things? Taxes are hard and stressful enough - the fewer times I have to enter the same information is just a little less stress every time. They also don't check that their links work - for a few years now, the link to verify the routing number on my bank account takes me to an invalid page. Annoying considering how much it costs every year.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5923
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax rocks was fast and easy and could understand all question
Date published: 2023-03-19
Rated 5 out of 5 by from Safety Manager This was very easy and very helpfull to understand.
Date published: 2023-03-19
Rated 4 out of 5 by from Easy to use I have used this program for 2 years and gets easier each time
Date published: 2023-03-19
Rated 5 out of 5 by from Great product, gets it done Quick and easy to file, not super expensive, and I don't have to do any paperwork!
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax in today's world To have something, ANYTHING, on your list of Things To Do that is easy, safe and secure, is a relief in today's world. Filing your taxes via TurboTax fits that bill.
Date published: 2023-03-19
Rated 4 out of 5 by from Turbo Tas is good. I had a question that I couldn't answer. The Fed 2022 asked for a number from Louisiana 2021 Schedule A, Line 5a, amount. I couldn't find that document in last years tax filing. I entered $0 and nothing changed in my refund values.
Date published: 2023-03-19
Rated 5 out of 5 by from My agent was awesome TurboTax software product was fast and convenient. They were able to fix my issue with the refund being rejected by the government. Thanks, TurboTax.
Date published: 2023-03-19
Rated 2 out of 5 by from 2021 turbo tax was better last year's CD version was much more user friendly than this yr's online version. Cost of TTax has increased astronomically
Date published: 2023-03-19
Rated 4 out of 5 by from Easy and user-friendly I have been using TurboTax for years. It's smart and efficient but just wish to pay a bit less for the services.
Date published: 2023-03-19
Rated 3 out of 5 by from Locked in to the ecosystem, it's fine but stale It's basically the same program every year. There is no real motivation to improve it, like store answers to some of the questions it asks every time for inherited accounts and then just let me use those answers again without having to go through the same dialogs. Is it too much to ask to be able to save a few presets for such things? Taxes are hard and stressful enough - the fewer times I have to enter the same information is just a little less stress every time. They also don't check that their links work - for a few years now, the link to verify the routing number on my bank account takes me to an invalid page. Annoying considering how much it costs every year.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5923