TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User friendly I've been using turbo tax for years- it is easy and effective.
Date published: 2023-03-19
Rated 5 out of 5 by from Absolutely Fantastic and easy to use Turbo Tax This was very simple step by step procedure from beginning to end. Very easy to understand, that a child could do this with no problem. Smooth transaction, I truly Satisfied with Turbo Tax
Date published: 2023-03-19
Rated 4 out of 5 by from Navigate Ok but hard to navigate back in the return using the tool tips.
Date published: 2023-03-19
Rated 5 out of 5 by from Every year it seems to become even better the the Love the simple explanations. The way the format is built and importing documents is my favorite.
Date published: 2023-03-19
Rated 5 out of 5 by from TURBO TAX WAS GREAT I think the turbo tax platform is easy to use and convenient.
Date published: 2023-03-19
Rated 1 out of 5 by from it was not so good I wanted to file my state taxes by mail and it refuses to allow me to
Date published: 2023-03-19
Rated 4 out of 5 by from Turbo Tax Use Turbo Tax for years. User friendly. Great product
Date published: 2023-03-19
Rated 5 out of 5 by from AWESOME GREAT EXPERIENCE LLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL
Date published: 2023-03-19
Rated 3 out of 5 by from TURBOTAX IS TOO EXPENSIVE! I LOVE THE PROGRAM AND HAVE USED THE ONLINE VERSION FOR BOTH MY SON'S AND OUR RETURNS...FEDERAL AND STATE. MY SON'S RETURN STARTED OUT AS FREE, BUT THEN WE HAD TO ADD A 1095-A WITH ONE FIGURE AND THE PRICE BECAME $136.96. WE USED THE PREMIER VERSION BOTH THIS YEAR AND LAST FOR OUR RETURNS. LAST YEAR WE HAD A $30 DISCOUNT ($20 FEDERAL AND $10 STATE) AND PAID A TOTAL OF $115.56. THIS YEAR I COULD FIND ABSOLUTELY NO DISCOUNTS AND THE TOTAL WAS $190.46. THIS MIGHT BE THE LAST YEAR FOR TURBOTAX. NOTHING HAS CHANGED FROM LAST YEAR.
Date published: 2023-03-19
Rated 3 out of 5 by from The Live Call was a lifesaver Used the live call back for my question and it helped me get the taxes done and filed with confidence today. I was frustrated with the inability to view a form from last year that I had filed with turbo tax. I felt the cost was pretty expensive for this product this year.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5919
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User friendly I've been using turbo tax for years- it is easy and effective.
Date published: 2023-03-19
Rated 5 out of 5 by from Absolutely Fantastic and easy to use Turbo Tax This was very simple step by step procedure from beginning to end. Very easy to understand, that a child could do this with no problem. Smooth transaction, I truly Satisfied with Turbo Tax
Date published: 2023-03-19
Rated 4 out of 5 by from Navigate Ok but hard to navigate back in the return using the tool tips.
Date published: 2023-03-19
Rated 5 out of 5 by from Every year it seems to become even better the the Love the simple explanations. The way the format is built and importing documents is my favorite.
Date published: 2023-03-19
Rated 5 out of 5 by from TURBO TAX WAS GREAT I think the turbo tax platform is easy to use and convenient.
Date published: 2023-03-19
Rated 1 out of 5 by from it was not so good I wanted to file my state taxes by mail and it refuses to allow me to
Date published: 2023-03-19
Rated 4 out of 5 by from Turbo Tax Use Turbo Tax for years. User friendly. Great product
Date published: 2023-03-19
Rated 5 out of 5 by from AWESOME GREAT EXPERIENCE LLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL
Date published: 2023-03-19
Rated 3 out of 5 by from TURBOTAX IS TOO EXPENSIVE! I LOVE THE PROGRAM AND HAVE USED THE ONLINE VERSION FOR BOTH MY SON'S AND OUR RETURNS...FEDERAL AND STATE. MY SON'S RETURN STARTED OUT AS FREE, BUT THEN WE HAD TO ADD A 1095-A WITH ONE FIGURE AND THE PRICE BECAME $136.96. WE USED THE PREMIER VERSION BOTH THIS YEAR AND LAST FOR OUR RETURNS. LAST YEAR WE HAD A $30 DISCOUNT ($20 FEDERAL AND $10 STATE) AND PAID A TOTAL OF $115.56. THIS YEAR I COULD FIND ABSOLUTELY NO DISCOUNTS AND THE TOTAL WAS $190.46. THIS MIGHT BE THE LAST YEAR FOR TURBOTAX. NOTHING HAS CHANGED FROM LAST YEAR.
Date published: 2023-03-19
Rated 3 out of 5 by from The Live Call was a lifesaver Used the live call back for my question and it helped me get the taxes done and filed with confidence today. I was frustrated with the inability to view a form from last year that I had filed with turbo tax. I felt the cost was pretty expensive for this product this year.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5919