TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax Live Assisted Delux is AMAZING!!!! I can not thank Turbox and Monreaux enough for walking me through this process. This was my first time filing my taxes myself and I will definitely be back next year!!!!
Date published: 2023-03-24
Rated 3 out of 5 by from A little too automated In some ways TurboTax is a little too automated and does not explain how it arrives at some of its numbers. Also, I got to the end and could not change the mobile phone number nor the email address for receiving status updates. There was no update button as indicated under Help.
Date published: 2023-03-24
Rated 5 out of 5 by from Exxceellent Tool I've been using TurboTax for years - completely reliable and easy to use.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo is good I being using turbo for past 6 years and is good. And can tell people to used.
Date published: 2023-03-24
Rated 2 out of 5 by from OK It was extremely difficult to import information from our broker Fidelity. After importing mine, we struggled to import my wifes.
Date published: 2023-03-24
Rated 5 out of 5 by from taxes always a great experience. ability to go down every rabbit hole to look for possible deductions/credits, as well as incredible explanations regarding things i thought i might qualify for but once researching it through the site, understand i would not, make this site better than all the rest ive tried. will continue to come back every year.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax Workable using home computer. Have been using turbo tax for years.
Date published: 2023-03-24
Rated 4 out of 5 by from Simple user friendly It took me less than 50 minutes to finish and pay my return
Date published: 2023-03-24
Rated 5 out of 5 by from Chat help got me through my questions-5 stars Had questions about special circumstances. Brandy (chat help) was amazing. She knew what she was doing. She got me through in good order and properly completed the difficult section.
Date published: 2023-03-24
Rated 5 out of 5 by from Since TurboTax for DOS I'm 77 years old, been married to one wife for 56 years, still gainfully employed and love it. My Dad, a WWII vet, insisted I file a tax return when I was a youngster with a paper route. I've been using TurboTax since it was TurboTax for DOS and I like the format this year better than ever. Even a septuagenarian can follow the instructions.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5919
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Live Assisted Delux is AMAZING!!!! I can not thank Turbox and Monreaux enough for walking me through this process. This was my first time filing my taxes myself and I will definitely be back next year!!!!
Date published: 2023-03-24
Rated 3 out of 5 by from A little too automated In some ways TurboTax is a little too automated and does not explain how it arrives at some of its numbers. Also, I got to the end and could not change the mobile phone number nor the email address for receiving status updates. There was no update button as indicated under Help.
Date published: 2023-03-24
Rated 5 out of 5 by from Exxceellent Tool I've been using TurboTax for years - completely reliable and easy to use.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo is good I being using turbo for past 6 years and is good. And can tell people to used.
Date published: 2023-03-24
Rated 2 out of 5 by from OK It was extremely difficult to import information from our broker Fidelity. After importing mine, we struggled to import my wifes.
Date published: 2023-03-24
Rated 5 out of 5 by from taxes always a great experience. ability to go down every rabbit hole to look for possible deductions/credits, as well as incredible explanations regarding things i thought i might qualify for but once researching it through the site, understand i would not, make this site better than all the rest ive tried. will continue to come back every year.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax Workable using home computer. Have been using turbo tax for years.
Date published: 2023-03-24
Rated 4 out of 5 by from Simple user friendly It took me less than 50 minutes to finish and pay my return
Date published: 2023-03-24
Rated 5 out of 5 by from Chat help got me through my questions-5 stars Had questions about special circumstances. Brandy (chat help) was amazing. She knew what she was doing. She got me through in good order and properly completed the difficult section.
Date published: 2023-03-24
Rated 5 out of 5 by from Since TurboTax for DOS I'm 77 years old, been married to one wife for 56 years, still gainfully employed and love it. My Dad, a WWII vet, insisted I file a tax return when I was a youngster with a paper route. I've been using TurboTax since it was TurboTax for DOS and I like the format this year better than ever. Even a septuagenarian can follow the instructions.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5919