TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from turbo tax is great this was my first time to file taxes, my wife always did them but she passed away last year so i had to file them this year and i think it went pretty smoothe
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax Made it easy Turbo tax made everything easy, from fillingin numbers to asking questions to getting answers I understood
Date published: 2023-03-19
Rated 2 out of 5 by from Too many upsells Even for easy returns, the platform isn't the most intuitive. Had to redo the state returns multiple times, only to realize the auto-populate from the upload omitted some vital information. Also, despite using the platform for two years in a row, my past tax returns were not saved...
Date published: 2023-03-19
Rated 3 out of 5 by from Form correction It did not let me correct the state on file return when it was a form. The review process kept telling me the zip code was wrong when it actually pulled the wrong state off a form.
Date published: 2023-03-19
Rated 5 out of 5 by from martia daycare pro loved it great experience will return! asaweome go file
Date published: 2023-03-19
Rated 2 out of 5 by from Very disappointed Never took me back to where I left off, Had to reenter data multiple times, stated that I needed to check a financial form to see if I needed to fill it out (which is non existent), stated that I could not e file, etc
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax allowed me to accomplish filing my taxes TurboTax was a great help when it comes down to filing my 2022 taxes. This was my first year filing and they made it easier when it comes down to beginner. I followed the instructions and took the lead.
Date published: 2023-03-19
Rated 5 out of 5 by from turbotax review TurboTax is efficient and easy to use. Line item detail explanations are a great help. I've been using TurboTax for seven years.
Date published: 2023-03-19
Rated 4 out of 5 by from Needs to be a little simpler I would have liked to do that but I couldn't figure out how. Also, I wasn't certain if I should enter my Star Program refund out where.
Date published: 2023-03-19
Rated 5 out of 5 by from They take a lot of the stress out Gets easier every year - wish the stress was completely gone -but Turbo tax makes it tolerable - needed help on Sunday - they called right back and answered questions.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5914
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is great this was my first time to file taxes, my wife always did them but she passed away last year so i had to file them this year and i think it went pretty smoothe
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax Made it easy Turbo tax made everything easy, from fillingin numbers to asking questions to getting answers I understood
Date published: 2023-03-19
Rated 2 out of 5 by from Too many upsells Even for easy returns, the platform isn't the most intuitive. Had to redo the state returns multiple times, only to realize the auto-populate from the upload omitted some vital information. Also, despite using the platform for two years in a row, my past tax returns were not saved...
Date published: 2023-03-19
Rated 3 out of 5 by from Form correction It did not let me correct the state on file return when it was a form. The review process kept telling me the zip code was wrong when it actually pulled the wrong state off a form.
Date published: 2023-03-19
Rated 5 out of 5 by from martia daycare pro loved it great experience will return! asaweome go file
Date published: 2023-03-19
Rated 2 out of 5 by from Very disappointed Never took me back to where I left off, Had to reenter data multiple times, stated that I needed to check a financial form to see if I needed to fill it out (which is non existent), stated that I could not e file, etc
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo tax allowed me to accomplish filing my taxes TurboTax was a great help when it comes down to filing my 2022 taxes. This was my first year filing and they made it easier when it comes down to beginner. I followed the instructions and took the lead.
Date published: 2023-03-19
Rated 5 out of 5 by from turbotax review TurboTax is efficient and easy to use. Line item detail explanations are a great help. I've been using TurboTax for seven years.
Date published: 2023-03-19
Rated 4 out of 5 by from Needs to be a little simpler I would have liked to do that but I couldn't figure out how. Also, I wasn't certain if I should enter my Star Program refund out where.
Date published: 2023-03-19
Rated 5 out of 5 by from They take a lot of the stress out Gets easier every year - wish the stress was completely gone -but Turbo tax makes it tolerable - needed help on Sunday - they called right back and answered questions.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 5914