TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
JanetteMcGrain from
2022 FED TAX
Quck & easy if you have all the documents that you need.
Date published: 2023-03-19
Rated 3 out of 5 by
Trust_nottosnuff from
Trust Version-not up to snuff
The Trust software did not seem to populate the Form 1116 properly. Three situations where foreign tax paid became 4 columns. Wish they would expand the descriptions. I can't even get the state since not available in software.
Date published: 2023-03-19
Rated 5 out of 5 by
Omar209 from
TurboTax Fast and Easy
First time user and it was super easy and they have live chat ready to help you with any questions you have and can walk you through it.
Date published: 2023-03-19
Rated 5 out of 5 by
StingRay2837579834845984 from
Quick and Simple--much appreciated
It's nice that they make such a complicated process so simple. I appreciate the service TurboTax provides. Just wish it was slightly less expensive.
Date published: 2023-03-19
Rated 4 out of 5 by
PatriciaHi from
TURBO OK, BUT CUSTOMER SERVICE LINE WAS GREAT
I FEEL TURBO TAX SHOULD ASK ME, IF I HAD RETIREMENT INCOME LAST YEAR, WHY NOT THIS YEAR? THEY DIDN'T AND I THOUGHT I HAD IT IN, LONG STORY SHORT, I DIDN'T. I PANICKED, BECAUSE I THOUGHT THAT I DID, SO I CALLED YOUR TURBO CUSTOMER SERVICE LINE, AND DAPHNE WAS AWESOME! I ALSO DID NOT UNDERSTAND WHY I COULD IMPORT IT. I ALSO DID NOT UNDERSTAND IF THEY KNOW WE FILE MARRIED FILING JOINTLY, WHY DID PATRICIA HAVE TO VERIFY AGI FROM 2021, WHEN THEY CARRIED FORWARD GARY'S AGI FROM 2021. (IS THAT A 'DUH' MOMENT HERE?)
Date published: 2023-03-19
Rated 5 out of 5 by
null from
Super Easy
So easy to use. Love the new upload feature. Took only an hour.
Date published: 2023-03-19
Rated 5 out of 5 by
01SS from
Turbo Tax is a Godsend!!
Completing taxes this year was a breeze! Turbo Tax walked me through the steps for filing.
Date published: 2023-03-19
Rated 3 out of 5 by
Caitlin01115010101 from
Fine but Too Expensive
The experience is fine but the fees are out of control. Over $200 for the basic state and federal filing.
Date published: 2023-03-19
Rated 4 out of 5 by
Mike 219 from
Turbo Tax is easy to use .
Turbo Tax is easy to use for tax professionals and laymen. Like the option of being guided step-by-step or going directly to what you need to file. Alot of close-out information required just before filing . Would like additional free State e-files, but the five free federal e-files is a nice feature.
Date published: 2023-03-19
Rated 4 out of 5 by
lja75 from
better than number
better than just getting push out for the next sucker and dime.
All TurboTax® Offerings Reviews - Page 5902
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
JanetteMcGrain from
2022 FED TAX
Quck & easy if you have all the documents that you need.
Date published: 2023-03-19
Rated 3 out of 5 by
Trust_nottosnuff from
Trust Version-not up to snuff
The Trust software did not seem to populate the Form 1116 properly. Three situations where foreign tax paid became 4 columns. Wish they would expand the descriptions. I can't even get the state since not available in software.
Date published: 2023-03-19
Rated 5 out of 5 by
Omar209 from
TurboTax Fast and Easy
First time user and it was super easy and they have live chat ready to help you with any questions you have and can walk you through it.
Date published: 2023-03-19
Rated 5 out of 5 by
StingRay2837579834845984 from
Quick and Simple--much appreciated
It's nice that they make such a complicated process so simple. I appreciate the service TurboTax provides. Just wish it was slightly less expensive.
Date published: 2023-03-19
Rated 4 out of 5 by
PatriciaHi from
TURBO OK, BUT CUSTOMER SERVICE LINE WAS GREAT
I FEEL TURBO TAX SHOULD ASK ME, IF I HAD RETIREMENT INCOME LAST YEAR, WHY NOT THIS YEAR? THEY DIDN'T AND I THOUGHT I HAD IT IN, LONG STORY SHORT, I DIDN'T. I PANICKED, BECAUSE I THOUGHT THAT I DID, SO I CALLED YOUR TURBO CUSTOMER SERVICE LINE, AND DAPHNE WAS AWESOME! I ALSO DID NOT UNDERSTAND WHY I COULD IMPORT IT. I ALSO DID NOT UNDERSTAND IF THEY KNOW WE FILE MARRIED FILING JOINTLY, WHY DID PATRICIA HAVE TO VERIFY AGI FROM 2021, WHEN THEY CARRIED FORWARD GARY'S AGI FROM 2021. (IS THAT A 'DUH' MOMENT HERE?)
Date published: 2023-03-19
Rated 5 out of 5 by
null from
Super Easy
So easy to use. Love the new upload feature. Took only an hour.
Date published: 2023-03-19
Rated 5 out of 5 by
01SS from
Turbo Tax is a Godsend!!
Completing taxes this year was a breeze! Turbo Tax walked me through the steps for filing.
Date published: 2023-03-19
Rated 3 out of 5 by
Caitlin01115010101 from
Fine but Too Expensive
The experience is fine but the fees are out of control. Over $200 for the basic state and federal filing.
Date published: 2023-03-19
Rated 4 out of 5 by
Mike 219 from
Turbo Tax is easy to use .
Turbo Tax is easy to use for tax professionals and laymen. Like the option of being guided step-by-step or going directly to what you need to file. Alot of close-out information required just before filing . Would like additional free State e-files, but the five free federal e-files is a nice feature.
Date published: 2023-03-19
Rated 4 out of 5 by
lja75 from
better than number
better than just getting push out for the next sucker and dime.
All TurboTax® Offerings Reviews - Page 5902
Date published: 2023-03-19