TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
SuzanneBuffaloGal1 from
Turbo Tax is great!
This was so easy to use. I will definitely use them in the future. Thank you Turbo Tax.
Date published: 2023-03-20
Rated 5 out of 5 by
fhp6 from
TT is nice
OK but paying taxes, especially extra, is really awful!
Date published: 2023-03-20
Rated 5 out of 5 by
dj jellz from
Turbo Tax is great
it was good. easy to work. will for sure tell my family and friends about it.
Date published: 2023-03-20
Rated 5 out of 5 by
dog mom 88 from
I trust Turbo tax
I have used Turbo Tax for several years and it has worked beautifully for me.
Date published: 2023-03-20
Rated 1 out of 5 by
Anonymous Irrate customer from
Double Charged for having HSA
Everything was fine till the Health Savings account sections, after which it demanded I upgrade to deluxe or it couldn't process. After agreeing to upgrade & having my credit card charged I noticed that the Max service was added as an additional charge I didn't agree to but I got over that. When I got to the last section before determining debit/credit options I was "pay walled" & asked for another payment. After 2 hours of calling to try & get it resolved as I has an e-mailed receipt, I just threw up my hands paid again and finished filing. Since I started filing my taxes through Turbotax I've never had such a horrible experience till this year.
Date published: 2023-03-20
Rated 5 out of 5 by
Trakosp from
Good professional support
I was happy to make sure I was not receiving less money that I should. That's why I thank Ron, a TurboTax expert with more than 40 years in the field, for his help. Thank you!
Date published: 2023-03-20
Rated 5 out of 5 by
Jackie Court solar 2023 from
The guidance was so helpful and online assistance
Great help from the online guidance consular and the Turbo checker so spot on
Date published: 2023-03-20
Rated 5 out of 5 by
MrsWash from
Turbo Tax is awesome and easy!
Steps and guidance is excellent. Appreciate the helpful hints and definitions.
Date published: 2023-03-20
Rated 3 out of 5 by
Grump317 from
Needs help
So . . I'm super annoyed at 2 aspects 1) the constant attempts at upselling!! I swear that I could do this much quicker if I didn't need to decline the upsell every other screen. 2) I have an easy-peasy return & was charged an extra $59 b/c I have 1 taxable brokerage account
Date published: 2023-03-20
Rated 5 out of 5 by
Leebron Yames from
Turbo Tax is efficient and quick as always
Doing your taxes can be frustration for anyone. But Turbo Tax makes it simple for you to do and file your taxes. The smoothness of the user interface makes the experience less frustrating for anyone not comfortable with filing taxes. Even with any questions, they have answers, explanations, and recommendations for any issues that may arise. I highly recommend Turbo Tax to anyone seeking a smooth experience. And with the different tiers of support, you can get the level of security that feels comfortable regarding your tax filing situation.
All TurboTax® Offerings Reviews - Page 5898
Date published: 2023-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
SuzanneBuffaloGal1 from
Turbo Tax is great!
This was so easy to use. I will definitely use them in the future. Thank you Turbo Tax.
Date published: 2023-03-20
Rated 5 out of 5 by
fhp6 from
TT is nice
OK but paying taxes, especially extra, is really awful!
Date published: 2023-03-20
Rated 5 out of 5 by
dj jellz from
Turbo Tax is great
it was good. easy to work. will for sure tell my family and friends about it.
Date published: 2023-03-20
Rated 5 out of 5 by
dog mom 88 from
I trust Turbo tax
I have used Turbo Tax for several years and it has worked beautifully for me.
Date published: 2023-03-20
Rated 1 out of 5 by
Anonymous Irrate customer from
Double Charged for having HSA
Everything was fine till the Health Savings account sections, after which it demanded I upgrade to deluxe or it couldn't process. After agreeing to upgrade & having my credit card charged I noticed that the Max service was added as an additional charge I didn't agree to but I got over that. When I got to the last section before determining debit/credit options I was "pay walled" & asked for another payment. After 2 hours of calling to try & get it resolved as I has an e-mailed receipt, I just threw up my hands paid again and finished filing. Since I started filing my taxes through Turbotax I've never had such a horrible experience till this year.
Date published: 2023-03-20
Rated 5 out of 5 by
Trakosp from
Good professional support
I was happy to make sure I was not receiving less money that I should. That's why I thank Ron, a TurboTax expert with more than 40 years in the field, for his help. Thank you!
Date published: 2023-03-20
Rated 5 out of 5 by
Jackie Court solar 2023 from
The guidance was so helpful and online assistance
Great help from the online guidance consular and the Turbo checker so spot on
Date published: 2023-03-20
Rated 5 out of 5 by
MrsWash from
Turbo Tax is awesome and easy!
Steps and guidance is excellent. Appreciate the helpful hints and definitions.
Date published: 2023-03-20
Rated 3 out of 5 by
Grump317 from
Needs help
So . . I'm super annoyed at 2 aspects 1) the constant attempts at upselling!! I swear that I could do this much quicker if I didn't need to decline the upsell every other screen. 2) I have an easy-peasy return & was charged an extra $59 b/c I have 1 taxable brokerage account
Date published: 2023-03-20
Rated 5 out of 5 by
Leebron Yames from
Turbo Tax is efficient and quick as always
Doing your taxes can be frustration for anyone. But Turbo Tax makes it simple for you to do and file your taxes. The smoothness of the user interface makes the experience less frustrating for anyone not comfortable with filing taxes. Even with any questions, they have answers, explanations, and recommendations for any issues that may arise. I highly recommend Turbo Tax to anyone seeking a smooth experience. And with the different tiers of support, you can get the level of security that feels comfortable regarding your tax filing situation.
All TurboTax® Offerings Reviews - Page 5898
Date published: 2023-03-20