TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Using Turbo Tax- BEST decision ever! This is my second year using Turbo Tax. I absolutely love how easy they make what used to be an anxious and stressful time of year for me, so much more stress-less. I especially appreciate the very helpful, easy to understand information and tips available throughout the whole tax preparation process down to the submission. The option to choose MAX support just added to my peace of mind. Also enjoyed the applause and celebration at the end- recognizing the length of time I was able to complete my taxes. That was pretty cool.
Date published: 2023-03-20
Rated 5 out of 5 by from Peace of Mind I have always used an accountant because I am a consultant. This year my accountant was not able to do my taxes. The program walked me through all the steps, explained what I didn't understand (which was a great many items), and was gentle in pointing out my errors. Bought the Audit Defense...just in case. Just placed my 2022 taxes in the file cabinet and am off to enjoy life again!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax is soo easy It is fast , easy and requires not post office lines!!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Made It Easy! Filing my taxes was much easier than I expected, especially with the Live Chat feature.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax is good The people helped the website was great. Couldn't ask for better
Date published: 2023-03-20
Rated 4 out of 5 by from very easy very helpful maybe more explanation of why outcome of returns happen would be helpful..
Date published: 2023-03-20
Rated 4 out of 5 by from Icon change We have both TurboTax Home & Business and TurboTax Business. I wish you would use a different icon so it would be more easily identified.
Date published: 2023-03-20
Rated 5 out of 5 by from Excellent! My expert was spot on, she was helpful and resolved my fixes
Date published: 2023-03-20
Rated 5 out of 5 by from Great! Don’t like the price increase to use this easy application, but such are the times we live in.
Date published: 2023-03-20
Rated 5 out of 5 by from Great overall experience Walks you through each step easily with Guidance. Easy access to answers to your questions. Saves all your info for the following year tax return.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5884
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Using Turbo Tax- BEST decision ever! This is my second year using Turbo Tax. I absolutely love how easy they make what used to be an anxious and stressful time of year for me, so much more stress-less. I especially appreciate the very helpful, easy to understand information and tips available throughout the whole tax preparation process down to the submission. The option to choose MAX support just added to my peace of mind. Also enjoyed the applause and celebration at the end- recognizing the length of time I was able to complete my taxes. That was pretty cool.
Date published: 2023-03-20
Rated 5 out of 5 by from Peace of Mind I have always used an accountant because I am a consultant. This year my accountant was not able to do my taxes. The program walked me through all the steps, explained what I didn't understand (which was a great many items), and was gentle in pointing out my errors. Bought the Audit Defense...just in case. Just placed my 2022 taxes in the file cabinet and am off to enjoy life again!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax is soo easy It is fast , easy and requires not post office lines!!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Made It Easy! Filing my taxes was much easier than I expected, especially with the Live Chat feature.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax is good The people helped the website was great. Couldn't ask for better
Date published: 2023-03-20
Rated 4 out of 5 by from very easy very helpful maybe more explanation of why outcome of returns happen would be helpful..
Date published: 2023-03-20
Rated 4 out of 5 by from Icon change We have both TurboTax Home & Business and TurboTax Business. I wish you would use a different icon so it would be more easily identified.
Date published: 2023-03-20
Rated 5 out of 5 by from Excellent! My expert was spot on, she was helpful and resolved my fixes
Date published: 2023-03-20
Rated 5 out of 5 by from Great! Don’t like the price increase to use this easy application, but such are the times we live in.
Date published: 2023-03-20
Rated 5 out of 5 by from Great overall experience Walks you through each step easily with Guidance. Easy access to answers to your questions. Saves all your info for the following year tax return.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5884