TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Sal GUS from
Keep It Simple
I like because it don't force ads on you and try to enforce products on you once you say no or skip
Date published: 2023-03-20
Rated 5 out of 5 by
Helpful Lou Lady from
Great support
easy to understand but if a question needs answering then Tech Help is excellent.
Date published: 2023-03-20
Rated 5 out of 5 by
kashi71 from
turbotax was great
turbo tax was so easy to use. they walked you though every step made sure you finished everything and gave you all options to begin with.
Date published: 2023-03-20
Rated 3 out of 5 by
Julio94 from
Best for those with W-2's...
For W2 the process was incredible and straight forward. For my self employment reporting it was a nightmare I like the fact that most of the instructions by the platform are kept in 1 to 2 sentences, but sometimes it is extremely vague and I'm left browsing for hours in forums and government websites. Definetly made me wonder "what's the point" and extremely considering going to a local accountant/tax expert. FYI, I don't fault TurboTax for the certain quirks such as specific documents not being able to be e-filed etc.
Date published: 2023-03-20
Rated 2 out of 5 by
Ret15 from
Filed with you 10 + years worst ever
Never had this much trouble filing your software is horrible
Date published: 2023-03-20
Rated 5 out of 5 by
TX79 from
love them
I use TurboTax every year! Thank You! Experts at your finger tips!
Date published: 2023-03-20
Rated 1 out of 5 by
Kate129381 from
After 8 years, I'm never using Turbotax again
This is getting ridiculous, there's so much moreup-selling for services in-between each step. I feel like I'm getting bombarded. Why have an option at the beginning to "not push unnecessary features and products" if you still do it anyway?! I'd rather file with anyone else
Date published: 2023-03-20
Rated 5 out of 5 by
Clifford469 from
Thank you so much
Full of help those provided taking care of my tax return is greatly appreciated thank you and God bless
Date published: 2023-03-20
Rated 5 out of 5 by
unpaintedxxx from
Turbo Tax is great and easy.
Been using turbo tax for years. Love it. keep up the good work.
Date published: 2023-03-20
Rated 5 out of 5 by
Andy Jack from
TURBO TAX is very useful.
TURBO TAX worked great and on line help for small error was very good.
All TurboTax® Offerings Reviews - Page 5874
Date published: 2023-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Sal GUS from
Keep It Simple
I like because it don't force ads on you and try to enforce products on you once you say no or skip
Date published: 2023-03-20
Rated 5 out of 5 by
Helpful Lou Lady from
Great support
easy to understand but if a question needs answering then Tech Help is excellent.
Date published: 2023-03-20
Rated 5 out of 5 by
kashi71 from
turbotax was great
turbo tax was so easy to use. they walked you though every step made sure you finished everything and gave you all options to begin with.
Date published: 2023-03-20
Rated 3 out of 5 by
Julio94 from
Best for those with W-2's...
For W2 the process was incredible and straight forward. For my self employment reporting it was a nightmare I like the fact that most of the instructions by the platform are kept in 1 to 2 sentences, but sometimes it is extremely vague and I'm left browsing for hours in forums and government websites. Definetly made me wonder "what's the point" and extremely considering going to a local accountant/tax expert. FYI, I don't fault TurboTax for the certain quirks such as specific documents not being able to be e-filed etc.
Date published: 2023-03-20
Rated 2 out of 5 by
Ret15 from
Filed with you 10 + years worst ever
Never had this much trouble filing your software is horrible
Date published: 2023-03-20
Rated 5 out of 5 by
TX79 from
love them
I use TurboTax every year! Thank You! Experts at your finger tips!
Date published: 2023-03-20
Rated 1 out of 5 by
Kate129381 from
After 8 years, I'm never using Turbotax again
This is getting ridiculous, there's so much moreup-selling for services in-between each step. I feel like I'm getting bombarded. Why have an option at the beginning to "not push unnecessary features and products" if you still do it anyway?! I'd rather file with anyone else
Date published: 2023-03-20
Rated 5 out of 5 by
Clifford469 from
Thank you so much
Full of help those provided taking care of my tax return is greatly appreciated thank you and God bless
Date published: 2023-03-20
Rated 5 out of 5 by
unpaintedxxx from
Turbo Tax is great and easy.
Been using turbo tax for years. Love it. keep up the good work.
Date published: 2023-03-20
Rated 5 out of 5 by
Andy Jack from
TURBO TAX is very useful.
TURBO TAX worked great and on line help for small error was very good.
All TurboTax® Offerings Reviews - Page 5874
Date published: 2023-03-20