TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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TurboTax Online
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Rated 5 out of 5 by
Salmon Guy from
Easy Peasy!
Have all your documents ready to go and Turbo Tax does the rest. Easy!
Date published: 2023-03-20
Rated 5 out of 5 by
Neil92 from
Turbo turbo not too fast, don't wanna miss FT :)
I had a really good experience using turbo tax, with the assistance of a live agent
Date published: 2023-03-20
Rated 5 out of 5 by
Lance1018 from
Simple and Easy to Use
Simple and easy to use and make doing taxes just easy.
Date published: 2023-03-20
Rated 5 out of 5 by
Cookies77799 from
Awesome
Quick and easy very efficient I definitely recommend this to anybody who wants it through taxes on their own
Date published: 2023-03-20
Rated 5 out of 5 by
Victoria Rae from
TurboTax is great!
Clair helped me tremendously on live chat. I accidentally duplicated a w-2 and he fixed it for me.
Date published: 2023-03-20
Rated 5 out of 5 by
NAMANAAAA from
Chastity was phenomenal, Turbotzx is user frendly
Fantastic, user friendly and the tax expert was very knowlegable
Date published: 2023-03-20
Rated 1 out of 5 by
Horrible 2023 experience from
2023 Turbo Tax review
Normally my experience with Turbo Tax is great, but this year the experience was terrible due to a glitch that has gone unfixed with form 8915F. My taxes were originally rejected by the IRS and state due to this glitch, because it spelled out the word COVID on the form instead of checking the box. This took over 2 weeks of speaking to live advisors to fix. The first 3 were completely useless. One lady spent 30 minutes asking am I connected to the internet and the first one told me the form wasn't available, even though that was the wrong answer. Today, I got a very nice young lady named Tiffany who was great and knew how to fix the issue. This year, it felt like I spent close to $300 for nothing, when I could have spent less and gone to an actual accountant.
Date published: 2023-03-20
Rated 5 out of 5 by
Hawk0717 from
Awesome Experience!!!
I found the software easy to use. This is my 3rd year using it and I am pleased with its results.
Date published: 2023-03-20
Rated 3 out of 5 by
ImaPutz from
wont use it again
a real pain in the but to e-file. took me about an hour to e-file after the taxes were all done, and the state is not even included in the premium edition. Plus, last year I did it online. This year I downloaded it from Amazon. Your system could not seem to link up this year's return with last years data without billing me for another online filling.
Date published: 2023-03-20
Rated 5 out of 5 by
golcol from
Step by step easy
The product walks you thru the complicated IRS guidelines and advises what the best way to file is for you. You can change it, but its usually right. I followup. Love the next year all my info is there
All TurboTax® Offerings Reviews - Page 5870
Date published: 2023-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Salmon Guy from
Easy Peasy!
Have all your documents ready to go and Turbo Tax does the rest. Easy!
Date published: 2023-03-20
Rated 5 out of 5 by
Neil92 from
Turbo turbo not too fast, don't wanna miss FT :)
I had a really good experience using turbo tax, with the assistance of a live agent
Date published: 2023-03-20
Rated 5 out of 5 by
Lance1018 from
Simple and Easy to Use
Simple and easy to use and make doing taxes just easy.
Date published: 2023-03-20
Rated 5 out of 5 by
Cookies77799 from
Awesome
Quick and easy very efficient I definitely recommend this to anybody who wants it through taxes on their own
Date published: 2023-03-20
Rated 5 out of 5 by
Victoria Rae from
TurboTax is great!
Clair helped me tremendously on live chat. I accidentally duplicated a w-2 and he fixed it for me.
Date published: 2023-03-20
Rated 5 out of 5 by
NAMANAAAA from
Chastity was phenomenal, Turbotzx is user frendly
Fantastic, user friendly and the tax expert was very knowlegable
Date published: 2023-03-20
Rated 1 out of 5 by
Horrible 2023 experience from
2023 Turbo Tax review
Normally my experience with Turbo Tax is great, but this year the experience was terrible due to a glitch that has gone unfixed with form 8915F. My taxes were originally rejected by the IRS and state due to this glitch, because it spelled out the word COVID on the form instead of checking the box. This took over 2 weeks of speaking to live advisors to fix. The first 3 were completely useless. One lady spent 30 minutes asking am I connected to the internet and the first one told me the form wasn't available, even though that was the wrong answer. Today, I got a very nice young lady named Tiffany who was great and knew how to fix the issue. This year, it felt like I spent close to $300 for nothing, when I could have spent less and gone to an actual accountant.
Date published: 2023-03-20
Rated 5 out of 5 by
Hawk0717 from
Awesome Experience!!!
I found the software easy to use. This is my 3rd year using it and I am pleased with its results.
Date published: 2023-03-20
Rated 3 out of 5 by
ImaPutz from
wont use it again
a real pain in the but to e-file. took me about an hour to e-file after the taxes were all done, and the state is not even included in the premium edition. Plus, last year I did it online. This year I downloaded it from Amazon. Your system could not seem to link up this year's return with last years data without billing me for another online filling.
Date published: 2023-03-20
Rated 5 out of 5 by
golcol from
Step by step easy
The product walks you thru the complicated IRS guidelines and advises what the best way to file is for you. You can change it, but its usually right. I followup. Love the next year all my info is there
All TurboTax® Offerings Reviews - Page 5870
Date published: 2023-03-20