TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Very easy to use For some reason, when I changed my service from "Live Deluxe," to just Deluxe, the amount I owed both State and Federal went up. Nothing changed, as I used the standard deduction.
Date published: 2023-03-20
Rated 5 out of 5 by from turbo tax is awesome easy to use for computer stupid old people like myself
Date published: 2023-03-20
Rated 2 out of 5 by from Used TT for over 10 years Most un-intuitive one yet. Sure you have professionals review it, but any users of various age group test it?
Date published: 2023-03-20
Rated 4 out of 5 by from Gets the job done Getting started was onerous, too much commercial information. I already had a confirmation number and several year history. I just wanted to load information. I used an online chat, and the access screen part didn't work, so she called me and was helpful.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy and Free! Very simple and I am grateful that it was free. Thank you!
Date published: 2023-03-20
Rated 2 out of 5 by from Federal was awesome. Louisiana Taxes terrible Federal taxes good as usual. Louisianan State Taxes, terrible. Have to file it to old fashion way. On approximately $14,000 in taxable income, my taxes were over $5,000!!! Obviously wasn't accounting for $165,691 in non-taxable La Teacher's Pensions of $165,691!! Wasted a lot of time with trying to make it work!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Organized and Efficient Efficient walk-through. Completed taxes in 90 minutes.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax was so helpful Very helpful and patient with me. I appreciate all the help
Date published: 2023-03-20
Rated 5 out of 5 by from great Had to do 5 different states, and turbo tax was so easy to use
Date published: 2023-03-20
Rated 3 out of 5 by from ALWAYS FAST SERVICE EVERYTHING IS ALWAYS GREAT, BUT THE PRICE IS EXPENSIVE FOR ME
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5868
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very easy to use For some reason, when I changed my service from "Live Deluxe," to just Deluxe, the amount I owed both State and Federal went up. Nothing changed, as I used the standard deduction.
Date published: 2023-03-20
Rated 5 out of 5 by from turbo tax is awesome easy to use for computer stupid old people like myself
Date published: 2023-03-20
Rated 2 out of 5 by from Used TT for over 10 years Most un-intuitive one yet. Sure you have professionals review it, but any users of various age group test it?
Date published: 2023-03-20
Rated 4 out of 5 by from Gets the job done Getting started was onerous, too much commercial information. I already had a confirmation number and several year history. I just wanted to load information. I used an online chat, and the access screen part didn't work, so she called me and was helpful.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy and Free! Very simple and I am grateful that it was free. Thank you!
Date published: 2023-03-20
Rated 2 out of 5 by from Federal was awesome. Louisiana Taxes terrible Federal taxes good as usual. Louisianan State Taxes, terrible. Have to file it to old fashion way. On approximately $14,000 in taxable income, my taxes were over $5,000!!! Obviously wasn't accounting for $165,691 in non-taxable La Teacher's Pensions of $165,691!! Wasted a lot of time with trying to make it work!!!
Date published: 2023-03-20
Rated 5 out of 5 by from Organized and Efficient Efficient walk-through. Completed taxes in 90 minutes.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax was so helpful Very helpful and patient with me. I appreciate all the help
Date published: 2023-03-20
Rated 5 out of 5 by from great Had to do 5 different states, and turbo tax was so easy to use
Date published: 2023-03-20
Rated 3 out of 5 by from ALWAYS FAST SERVICE EVERYTHING IS ALWAYS GREAT, BUT THE PRICE IS EXPENSIVE FOR ME
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5868