TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Get you thru it Software is great. Customer support not so much. Took several calls to get an answer to one of my main questions. The other was answered by a friend (how to print the filled-in IRS forms BEFORE actually filing the return). Wasted a lot of my time.
Date published: 2023-03-20
Rated 4 out of 5 by from Really easy to navigate and use Ease of use, answers questions you may have. Only downfall, couldn't upload/find some of my documents. May be user error, but did find most and was able to upload and not have to type in all information.
Date published: 2023-03-20
Rated 1 out of 5 by from will not let me file do not understand I imported the material from ameriprise and it did not get the information needed to ef
Date published: 2023-03-20
Rated 5 out of 5 by from fantastic very easy and customer service is excellent thanks
Date published: 2023-03-20
Rated 5 out of 5 by from 2022 turbo tax download The download version is as good as before. It saves me a lot of preparation time. Thanks again.
Date published: 2023-03-20
Rated 5 out of 5 by from Couldn't survive without TurboTax Deluxe My overall experience with TurboTax has been excellent. The process is simple, especially when one considers the complexity of the tax code and the hundreds of elements that go into preparation and filing. The program did crash once - destroying 2 hours of work. Otherwise, it's been great
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax is Awesome!! Was able to locate my 2021 AGI after working with a live chat agent. Other than that difficulty on my part, my experience with Turbotax was excellent.
Date published: 2023-03-20
Rated 1 out of 5 by from EXPENSIVE The amount I have to pay to file and crap...yeah I'll be taking my business elsewhere next year.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy to Use The software is easy to use and is quick, especially if you have all your paperwork ready to go.
Date published: 2023-03-20
Rated 1 out of 5 by from no and their was no live agent to talk this year it is about gettimg you to up grade and make money poor job
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5865
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Get you thru it Software is great. Customer support not so much. Took several calls to get an answer to one of my main questions. The other was answered by a friend (how to print the filled-in IRS forms BEFORE actually filing the return). Wasted a lot of my time.
Date published: 2023-03-20
Rated 4 out of 5 by from Really easy to navigate and use Ease of use, answers questions you may have. Only downfall, couldn't upload/find some of my documents. May be user error, but did find most and was able to upload and not have to type in all information.
Date published: 2023-03-20
Rated 1 out of 5 by from will not let me file do not understand I imported the material from ameriprise and it did not get the information needed to ef
Date published: 2023-03-20
Rated 5 out of 5 by from fantastic very easy and customer service is excellent thanks
Date published: 2023-03-20
Rated 5 out of 5 by from 2022 turbo tax download The download version is as good as before. It saves me a lot of preparation time. Thanks again.
Date published: 2023-03-20
Rated 5 out of 5 by from Couldn't survive without TurboTax Deluxe My overall experience with TurboTax has been excellent. The process is simple, especially when one considers the complexity of the tax code and the hundreds of elements that go into preparation and filing. The program did crash once - destroying 2 hours of work. Otherwise, it's been great
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax is Awesome!! Was able to locate my 2021 AGI after working with a live chat agent. Other than that difficulty on my part, my experience with Turbotax was excellent.
Date published: 2023-03-20
Rated 1 out of 5 by from EXPENSIVE The amount I have to pay to file and crap...yeah I'll be taking my business elsewhere next year.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy to Use The software is easy to use and is quick, especially if you have all your paperwork ready to go.
Date published: 2023-03-20
Rated 1 out of 5 by from no and their was no live agent to talk this year it is about gettimg you to up grade and make money poor job
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5865