TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
DBPbna from
Get you thru it
Software is great. Customer support not so much. Took several calls to get an answer to one of my main questions. The other was answered by a friend (how to print the filled-in IRS forms BEFORE actually filing the return). Wasted a lot of my time.
Date published: 2023-03-20
Rated 4 out of 5 by
Dino51 from
Really easy to navigate and use
Ease of use, answers questions you may have. Only downfall, couldn't upload/find some of my documents. May be user error, but did find most and was able to upload and not have to type in all information.
Date published: 2023-03-20
Rated 1 out of 5 by
1jthom from
will not let me file
do not understand I imported the material from ameriprise and it did not get the information needed to ef
Date published: 2023-03-20
Rated 5 out of 5 by
Moet67 from
fantastic
very easy and customer service is excellent thanks
Date published: 2023-03-20
Rated 5 out of 5 by
Cowboy _2 from
2022 turbo tax download
The download version is as good as before. It saves me a lot of preparation time. Thanks again.
Date published: 2023-03-20
Rated 5 out of 5 by
paulha from
Couldn't survive without TurboTax Deluxe
My overall experience with TurboTax has been excellent. The process is simple, especially when one considers the complexity of the tax code and the hundreds of elements that go into preparation and filing. The program did crash once - destroying 2 hours of work. Otherwise, it's been great
Date published: 2023-03-20
Rated 5 out of 5 by
Grammyis65 from
TurboTax is Awesome!!
Was able to locate my 2021 AGI after working with a live chat agent. Other than that difficulty on my part, my experience with Turbotax was excellent.
Date published: 2023-03-20
Rated 1 out of 5 by
Tiredofgettingrippedoff18 from
EXPENSIVE
The amount I have to pay to file and crap...yeah I'll be taking my business elsewhere next year.
Date published: 2023-03-20
Rated 5 out of 5 by
Luis508 from
Easy to Use
The software is easy to use and is quick, especially if you have all your paperwork ready to go.
Date published: 2023-03-20
Rated 1 out of 5 by
blessingfromabove from
no and their was no live agent to talk
this year it is about gettimg you to up grade and make money poor job
All TurboTax® Offerings Reviews - Page 5865
Date published: 2023-03-20
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
DBPbna from
Get you thru it
Software is great. Customer support not so much. Took several calls to get an answer to one of my main questions. The other was answered by a friend (how to print the filled-in IRS forms BEFORE actually filing the return). Wasted a lot of my time.
Date published: 2023-03-20
Rated 4 out of 5 by
Dino51 from
Really easy to navigate and use
Ease of use, answers questions you may have. Only downfall, couldn't upload/find some of my documents. May be user error, but did find most and was able to upload and not have to type in all information.
Date published: 2023-03-20
Rated 1 out of 5 by
1jthom from
will not let me file
do not understand I imported the material from ameriprise and it did not get the information needed to ef
Date published: 2023-03-20
Rated 5 out of 5 by
Moet67 from
fantastic
very easy and customer service is excellent thanks
Date published: 2023-03-20
Rated 5 out of 5 by
Cowboy _2 from
2022 turbo tax download
The download version is as good as before. It saves me a lot of preparation time. Thanks again.
Date published: 2023-03-20
Rated 5 out of 5 by
paulha from
Couldn't survive without TurboTax Deluxe
My overall experience with TurboTax has been excellent. The process is simple, especially when one considers the complexity of the tax code and the hundreds of elements that go into preparation and filing. The program did crash once - destroying 2 hours of work. Otherwise, it's been great
Date published: 2023-03-20
Rated 5 out of 5 by
Grammyis65 from
TurboTax is Awesome!!
Was able to locate my 2021 AGI after working with a live chat agent. Other than that difficulty on my part, my experience with Turbotax was excellent.
Date published: 2023-03-20
Rated 1 out of 5 by
Tiredofgettingrippedoff18 from
EXPENSIVE
The amount I have to pay to file and crap...yeah I'll be taking my business elsewhere next year.
Date published: 2023-03-20
Rated 5 out of 5 by
Luis508 from
Easy to Use
The software is easy to use and is quick, especially if you have all your paperwork ready to go.
Date published: 2023-03-20
Rated 1 out of 5 by
blessingfromabove from
no and their was no live agent to talk
this year it is about gettimg you to up grade and make money poor job
All TurboTax® Offerings Reviews - Page 5865
Date published: 2023-03-20