TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy and Fast I love doing taxes with TurboTax! It is simple and fast.
Date published: 2023-03-20
Rated 5 out of 5 by from Very easy to use!!!! I did not need to use any experts. The service tutorials are easy to understand.
Date published: 2023-03-20
Rated 4 out of 5 by from Turbo Tax is Great/Intuit Sign On is not Turbo Tax as usual does a stellar job. This year they added in a Intuit Sign On that is buggy and painful. Makes me consider alternatives for next year.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbox Service is awesome!!!!! Working with Cheryl has been my pleasure. She was concise and knowledgeable and had a one of the best personalities. It is always a pleasure to work with turbo tax and their live experts every year as the experience never fails and only gets better. Thank you Cheryl!!!!
Date published: 2023-03-20
Rated 5 out of 5 by from So easy I file a very simple tax return since I am retired and living on a very modest income. Turbotax lets me do it for free and is so easy.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy to use Easy to use! I use it every year and have been happy with it!
Date published: 2023-03-20
Rated 3 out of 5 by from Turbo Tax Program is easy to use BUT after purchasing program TURBO TAX charges an additional fee to E-file.
Date published: 2023-03-20
Rated 4 out of 5 by from Much better than last year Using TT this year was straightforward except for two issues. 1. I'd like to be able to print ALL forms, even those not submitted (eg 1116) 2. There was an error on the 6251 form but since I wasn't required to send it, I let it go
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax is an amazing tool to use Amazing helpful and resourceful experts that work for TurboTax
Date published: 2023-03-20
Rated 2 out of 5 by from When you need help, it's not there. I've been filing with turbo tax for nearly a decade and no issues, until the state decides not to send you something, and it messes up a return and turbo tax doesn't allow you to file. When I got the piece needed to finish filing turbo tax would not let me file it, so my 2021 return has gone unfiled. When attempting to call or email for a solution, it never goes through. The calls just immediately hang up. Very good until you actually need help, then absolutely horrible.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5862
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Fast I love doing taxes with TurboTax! It is simple and fast.
Date published: 2023-03-20
Rated 5 out of 5 by from Very easy to use!!!! I did not need to use any experts. The service tutorials are easy to understand.
Date published: 2023-03-20
Rated 4 out of 5 by from Turbo Tax is Great/Intuit Sign On is not Turbo Tax as usual does a stellar job. This year they added in a Intuit Sign On that is buggy and painful. Makes me consider alternatives for next year.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbox Service is awesome!!!!! Working with Cheryl has been my pleasure. She was concise and knowledgeable and had a one of the best personalities. It is always a pleasure to work with turbo tax and their live experts every year as the experience never fails and only gets better. Thank you Cheryl!!!!
Date published: 2023-03-20
Rated 5 out of 5 by from So easy I file a very simple tax return since I am retired and living on a very modest income. Turbotax lets me do it for free and is so easy.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy to use Easy to use! I use it every year and have been happy with it!
Date published: 2023-03-20
Rated 3 out of 5 by from Turbo Tax Program is easy to use BUT after purchasing program TURBO TAX charges an additional fee to E-file.
Date published: 2023-03-20
Rated 4 out of 5 by from Much better than last year Using TT this year was straightforward except for two issues. 1. I'd like to be able to print ALL forms, even those not submitted (eg 1116) 2. There was an error on the 6251 form but since I wasn't required to send it, I let it go
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax is an amazing tool to use Amazing helpful and resourceful experts that work for TurboTax
Date published: 2023-03-20
Rated 2 out of 5 by from When you need help, it's not there. I've been filing with turbo tax for nearly a decade and no issues, until the state decides not to send you something, and it messes up a return and turbo tax doesn't allow you to file. When I got the piece needed to finish filing turbo tax would not let me file it, so my 2021 return has gone unfiled. When attempting to call or email for a solution, it never goes through. The calls just immediately hang up. Very good until you actually need help, then absolutely horrible.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5862