TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from M-A-J-O-R PROBLEMS!!!! Woiuld NOT allow e-filing for both Fed & State... Notices that mentioned TRANSMISSION PROBLEMS,,,YOUR END... Went to super and then the problem of being charged without the $10.00 discount advertised (Via COSTCO), Called your assist line @ 8775598824....helped me get a "Purchase by Phone Code" now back to the TRANSMISSION ERROR NOTIFICATION(s) due to a problem once again on your TurboTax end. NOW I CAN'T EVEN enter my Credit card info for AN EXTENSION SINCE I OWE THE FEDS over $2000,00!!!! H-E-L-P!!! BTW... this 1040 was SUPER EASY and NOT COMPLEX in the least.... I Could've SAVED THE MONEY I SPENT ON THIS "BETA" SOFTWARE AND the oodles of wasted time and aggravations by filling my Taxes the old-fashioned way!!!!!!!!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is the Best Turbo Tax walked you through step by step through Federal and State returns. There are plenty of videos, examples, and deeper explanations throughout the entire process. Each year I have used the program there has been positive upgrades to the program. Growth is Good!
Date published: 2023-04-19
Rated 5 out of 5 by from Pretty simple If you know how to follow instructions. It's a snap; however re-reading some questions are necessary.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is easy to use This work pretty well I just hate doing taxes so have PTSD year after year.
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo tax is a joke. Creates confusion doing a ret Program would not allow me to input 1099-misc info where required. $25.09 FOR UAW NEGOTIATED BENEFIT OF LEGAL SERVICES PER PLAN YEAR. TOOK 4 HOURS OF UNNECESSARY JERK AROUND. ASKING IRREVERENT QUETIONS.
Date published: 2023-04-19
Rated 5 out of 5 by from amazing It was really easy to do taxes on my own online!!!!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax turning into a tax Everything went fine, just wasn't expecting Year-On-Year price increase.
Date published: 2023-04-19
Rated 5 out of 5 by from JENNIFER WAS THE BEST EVER! Jennifer from TurboTax was the best ever! Most helpful customer expert and experience I've ever had!
Date published: 2023-04-19
Rated 5 out of 5 by from turbo was woderful It was fast and easy love was so easy I can't believe it
Date published: 2023-04-19
Rated 3 out of 5 by from too expensive I am very upset at the cost of Turbo Tax this year. Almost made it where I couldn't afford it. It use to be free, what happen with that.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 586
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from M-A-J-O-R PROBLEMS!!!! Woiuld NOT allow e-filing for both Fed & State... Notices that mentioned TRANSMISSION PROBLEMS,,,YOUR END... Went to super and then the problem of being charged without the $10.00 discount advertised (Via COSTCO), Called your assist line @ 8775598824....helped me get a "Purchase by Phone Code" now back to the TRANSMISSION ERROR NOTIFICATION(s) due to a problem once again on your TurboTax end. NOW I CAN'T EVEN enter my Credit card info for AN EXTENSION SINCE I OWE THE FEDS over $2000,00!!!! H-E-L-P!!! BTW... this 1040 was SUPER EASY and NOT COMPLEX in the least.... I Could've SAVED THE MONEY I SPENT ON THIS "BETA" SOFTWARE AND the oodles of wasted time and aggravations by filling my Taxes the old-fashioned way!!!!!!!!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is the Best Turbo Tax walked you through step by step through Federal and State returns. There are plenty of videos, examples, and deeper explanations throughout the entire process. Each year I have used the program there has been positive upgrades to the program. Growth is Good!
Date published: 2023-04-19
Rated 5 out of 5 by from Pretty simple If you know how to follow instructions. It's a snap; however re-reading some questions are necessary.
Date published: 2023-04-19
Rated 4 out of 5 by from Turbo Tax is easy to use This work pretty well I just hate doing taxes so have PTSD year after year.
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo tax is a joke. Creates confusion doing a ret Program would not allow me to input 1099-misc info where required. $25.09 FOR UAW NEGOTIATED BENEFIT OF LEGAL SERVICES PER PLAN YEAR. TOOK 4 HOURS OF UNNECESSARY JERK AROUND. ASKING IRREVERENT QUETIONS.
Date published: 2023-04-19
Rated 5 out of 5 by from amazing It was really easy to do taxes on my own online!!!!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax turning into a tax Everything went fine, just wasn't expecting Year-On-Year price increase.
Date published: 2023-04-19
Rated 5 out of 5 by from JENNIFER WAS THE BEST EVER! Jennifer from TurboTax was the best ever! Most helpful customer expert and experience I've ever had!
Date published: 2023-04-19
Rated 5 out of 5 by from turbo was woderful It was fast and easy love was so easy I can't believe it
Date published: 2023-04-19
Rated 3 out of 5 by from too expensive I am very upset at the cost of Turbo Tax this year. Almost made it where I couldn't afford it. It use to be free, what happen with that.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 586