TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy to use User friendly, self-explanatory, made filing seamless and uneventful
Date published: 2023-03-20
Rated 5 out of 5 by from Great service! TurboTax is hands down the fastest and easiest way to file.
Date published: 2023-03-20
Rated 5 out of 5 by from Awesome !!!! Njne years and I have had no problem with the product offered by Turbo Tax. Site is easy to understand and use.
Date published: 2023-03-20
Rated 5 out of 5 by from Excellent and Easy to Use Instructions were easy to follow and understand. I have been using it for 6 years to do our taxes.
Date published: 2023-03-20
Rated 4 out of 5 by from TURBO TAX IS GREAT When using premier when I stop work and save and then continue, the program does not to to the point I stopped and saved. have to scroll thru and hit continue to get back to work. also pinting and filing is very difficult. the screen combines print, preview and save a copy all on one screen. it would be better to split these functions into 3 parts, 1- preview,2 file, and 3 save a copy. otherwise the program is great. have used it for years
Date published: 2023-03-20
Rated 5 out of 5 by from Great Tool For Filing! Turbo tax is very easy to use! 7th year filing and never a problem.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy Peasy Lemon Squeezy Mine and my husband's experience was easy peasy, lemon squeezy!
Date published: 2023-03-20
Rated 3 out of 5 by from Initially confusing when calculating tax We put all our data in up to the point where it told us what our income was and what our tax was going to be. It said we owed 104% of our income. This was disconcerting. We had to go back and recalculate our business income after we put in a 1099-K. The amount on the 1099-K (money run through our credit card processor) had already been accounted for in our Profit and Loss report out of QuickBooks but was then added in as profit again. In addition, as a married couple filing jointly and each claiming one half of our business, we found no way to tell Turbo Tax that the 1099-K was in our business name and that we were each claiming one half of it. We had to put it in twice with one half attributed to each name. This year is the most trouble we have ever had with Turbo Tax.
Date published: 2023-03-20
Rated 1 out of 5 by from feel like i got scammed for some reason I was charged the premium package for a services I presumed would be free or nearly free (a simple tax form). The format was helpful but I could have gone to a physical accountant and paid 100 dollars and had to do no work.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax 2022 Deluxe good job Had to actually find the executable file on the program disc & double-click it to start the installation process. Otherwise, had no problem using program & assembled/printed forms easily.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5832
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use User friendly, self-explanatory, made filing seamless and uneventful
Date published: 2023-03-20
Rated 5 out of 5 by from Great service! TurboTax is hands down the fastest and easiest way to file.
Date published: 2023-03-20
Rated 5 out of 5 by from Awesome !!!! Njne years and I have had no problem with the product offered by Turbo Tax. Site is easy to understand and use.
Date published: 2023-03-20
Rated 5 out of 5 by from Excellent and Easy to Use Instructions were easy to follow and understand. I have been using it for 6 years to do our taxes.
Date published: 2023-03-20
Rated 4 out of 5 by from TURBO TAX IS GREAT When using premier when I stop work and save and then continue, the program does not to to the point I stopped and saved. have to scroll thru and hit continue to get back to work. also pinting and filing is very difficult. the screen combines print, preview and save a copy all on one screen. it would be better to split these functions into 3 parts, 1- preview,2 file, and 3 save a copy. otherwise the program is great. have used it for years
Date published: 2023-03-20
Rated 5 out of 5 by from Great Tool For Filing! Turbo tax is very easy to use! 7th year filing and never a problem.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy Peasy Lemon Squeezy Mine and my husband's experience was easy peasy, lemon squeezy!
Date published: 2023-03-20
Rated 3 out of 5 by from Initially confusing when calculating tax We put all our data in up to the point where it told us what our income was and what our tax was going to be. It said we owed 104% of our income. This was disconcerting. We had to go back and recalculate our business income after we put in a 1099-K. The amount on the 1099-K (money run through our credit card processor) had already been accounted for in our Profit and Loss report out of QuickBooks but was then added in as profit again. In addition, as a married couple filing jointly and each claiming one half of our business, we found no way to tell Turbo Tax that the 1099-K was in our business name and that we were each claiming one half of it. We had to put it in twice with one half attributed to each name. This year is the most trouble we have ever had with Turbo Tax.
Date published: 2023-03-20
Rated 1 out of 5 by from feel like i got scammed for some reason I was charged the premium package for a services I presumed would be free or nearly free (a simple tax form). The format was helpful but I could have gone to a physical accountant and paid 100 dollars and had to do no work.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax 2022 Deluxe good job Had to actually find the executable file on the program disc & double-click it to start the installation process. Otherwise, had no problem using program & assembled/printed forms easily.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5832