TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from I keep coming back! Very user friendly, fast, its just missing that last final touch. More specific options to be able to 'Go back'
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax was very easy to follow Turbo Tax was very easy to follow for a basic tax return
Date published: 2023-03-25
Rated 5 out of 5 by from I love Turbo Tax I was completing my taxes and saw a big difference from last year to this year. I live chatted with Nina B who was very patient and walked me through my returns. She found an extra $500 for me! Thanks Nina B!
Date published: 2023-03-25
Rated 5 out of 5 by from Long time user Great product!!! Been using it for many years. A++
Date published: 2023-03-25
Rated 2 out of 5 by from Is this a scam? Slow and doesn't help explain the more complicated stuff -- also, lots of hidden surcharges and necessary upgrades after you've already filled some stuff out in order to hook you with sunk cost bias. Scammy.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is awesome!! We have used Turbo Tax for several years now and I absolutely love it! I love that it walks me through and helps me get the most out of my refund every year!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax Is Easy & Fast As with the last 10 years or so I have used Turbo Tax. I go through each item to ensure I have not missed anything. I used the help buttons often during our stocks and bonds 1099. I will continue with your products in the future and would recommend it to others.
Date published: 2023-03-25
Rated 5 out of 5 by from I am so grateful I had so many questions and this program was just want I needed in my life.
Date published: 2023-03-25
Rated 1 out of 5 by from They screwed up my dividend amounts Turbo Tax screwed up my dividend amounts from my 1099-DIV. That's totally unacceptable.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo tax makes taxes easy to do! Following the wizard is very easy - simplifies everything. ANd when I did have a question, I got some wonderful help from the online chat people!
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5802
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I keep coming back! Very user friendly, fast, its just missing that last final touch. More specific options to be able to 'Go back'
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax was very easy to follow Turbo Tax was very easy to follow for a basic tax return
Date published: 2023-03-25
Rated 5 out of 5 by from I love Turbo Tax I was completing my taxes and saw a big difference from last year to this year. I live chatted with Nina B who was very patient and walked me through my returns. She found an extra $500 for me! Thanks Nina B!
Date published: 2023-03-25
Rated 5 out of 5 by from Long time user Great product!!! Been using it for many years. A++
Date published: 2023-03-25
Rated 2 out of 5 by from Is this a scam? Slow and doesn't help explain the more complicated stuff -- also, lots of hidden surcharges and necessary upgrades after you've already filled some stuff out in order to hook you with sunk cost bias. Scammy.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is awesome!! We have used Turbo Tax for several years now and I absolutely love it! I love that it walks me through and helps me get the most out of my refund every year!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax Is Easy & Fast As with the last 10 years or so I have used Turbo Tax. I go through each item to ensure I have not missed anything. I used the help buttons often during our stocks and bonds 1099. I will continue with your products in the future and would recommend it to others.
Date published: 2023-03-25
Rated 5 out of 5 by from I am so grateful I had so many questions and this program was just want I needed in my life.
Date published: 2023-03-25
Rated 1 out of 5 by from They screwed up my dividend amounts Turbo Tax screwed up my dividend amounts from my 1099-DIV. That's totally unacceptable.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo tax makes taxes easy to do! Following the wizard is very easy - simplifies everything. ANd when I did have a question, I got some wonderful help from the online chat people!
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5802