TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy and convenient Made something like taxes convenient and i felt confident it was being done right
Date published: 2023-03-20
Rated 4 out of 5 by from turbo tax is my go to it is fast and easy, just wish they would not try to sell after I have already picked the free file
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great! I've used Turbo Tax for the past seven years and love it. Easy and quick.
Date published: 2023-03-20
Rated 4 out of 5 by from Had to repeatedly review and sign in and redo ever The mobile sign in was labor intensive. Maybe an extra pin number would be easier. I had so many verification codes I had trouble keeping track of the old ones.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy to work through. Have been using Turbo Tax for many years now and will continue to do so. Nice to get it done and sent!!
Date published: 2023-03-20
Rated 4 out of 5 by from TurboTax makes filing taxes relatively simple The entry of 1099-R income by entering the numbers manually is poorly designed. A number of fields that don't apply need to be "X" out so as not to be required. The IRA/SepSimple box question is repeated, why?? After the "Payer" information is entered the next screen identifies errors for items that haven't been enter yet. The whole process needs to be better developed
Date published: 2023-03-20
Rated 2 out of 5 by from It was painful I am most disappointed that I could not see the details of my prior years review - I have filed using TurboTax for the past 5 consecutive years, and while it shows some summary info for last year, details are not available. Also, there were numerous cases in which the input was thoroughly confusing!
Date published: 2023-03-20
Rated 5 out of 5 by from Satisfied with 1.5 hour process It helps that I've used it in previous years because it prefills a lot of info that I only need to verify. I had no glitches and got done in a reasonable 90 minutes.
Date published: 2023-03-20
Rated 5 out of 5 by from Dependable We have used this product for decades to prepare our state and federal taxes. It has worked well and reliably. The cost is reasonable. No complaints.
Date published: 2023-03-20
Rated 5 out of 5 by from First Time User - Easy Very intuitive platform, didn't have any issues. First time attempting taxes on my own and it was pretty easy!
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5802
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy and convenient Made something like taxes convenient and i felt confident it was being done right
Date published: 2023-03-20
Rated 4 out of 5 by from turbo tax is my go to it is fast and easy, just wish they would not try to sell after I have already picked the free file
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great! I've used Turbo Tax for the past seven years and love it. Easy and quick.
Date published: 2023-03-20
Rated 4 out of 5 by from Had to repeatedly review and sign in and redo ever The mobile sign in was labor intensive. Maybe an extra pin number would be easier. I had so many verification codes I had trouble keeping track of the old ones.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy to work through. Have been using Turbo Tax for many years now and will continue to do so. Nice to get it done and sent!!
Date published: 2023-03-20
Rated 4 out of 5 by from TurboTax makes filing taxes relatively simple The entry of 1099-R income by entering the numbers manually is poorly designed. A number of fields that don't apply need to be "X" out so as not to be required. The IRA/SepSimple box question is repeated, why?? After the "Payer" information is entered the next screen identifies errors for items that haven't been enter yet. The whole process needs to be better developed
Date published: 2023-03-20
Rated 2 out of 5 by from It was painful I am most disappointed that I could not see the details of my prior years review - I have filed using TurboTax for the past 5 consecutive years, and while it shows some summary info for last year, details are not available. Also, there were numerous cases in which the input was thoroughly confusing!
Date published: 2023-03-20
Rated 5 out of 5 by from Satisfied with 1.5 hour process It helps that I've used it in previous years because it prefills a lot of info that I only need to verify. I had no glitches and got done in a reasonable 90 minutes.
Date published: 2023-03-20
Rated 5 out of 5 by from Dependable We have used this product for decades to prepare our state and federal taxes. It has worked well and reliably. The cost is reasonable. No complaints.
Date published: 2023-03-20
Rated 5 out of 5 by from First Time User - Easy Very intuitive platform, didn't have any issues. First time attempting taxes on my own and it was pretty easy!
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 5802