TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Mn Property Tax Refund Errors & Not Step-By Step 1) The 2022 version has the same Minnesota Property Tax Refund errors that the 2021 version had. 2) TurboTax is no longer 100% step-by-step. In some areas it now opens a pop-up window with a small tax form inside and it leaves you on your own to fill it out as if you were doing a paper return.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is very user friendly There are explanations and examples to make sure you are filling out the forms correctly.
Date published: 2023-03-25
Rated 4 out of 5 by from Remember State If I enter a state and there's only one, remember that state and fill in the state field, with the option to change it. What percentage of users have multiple states?
Date published: 2023-03-25
Rated 5 out of 5 by from Still so easy to use Quick and easy to use. Especially year after year. Love not having to input the same info over and over, and its great to see the year over year comparisons by major category and all of the partnerships they have with banks, investment companies, etc. so that you don't have to enter that info manually.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is the greatest and fastes I've used Turbo Tax for years now and they it's simply the greatest tool when doing your taxes. They way they keep your information from previous years is amazing. You have to do very little work because Turbo Tax does it for you. I will forever use TurboTax for my filing needs
Date published: 2023-03-25
Rated 5 out of 5 by from great Very Helpful and courteous. Had error and they helped me.
Date published: 2023-03-25
Rated 1 out of 5 by from WAY TO MAKE MONEY TURBO TAX! I have been using this tax service for the past 7 years. Never in that time frame have I ever been duped into paying fees without even proceeding with filing my taxes. Once attempting to pause and not proceed with efiling and trying to look up how to paper file, you are asked to input your card information, and hit continue. Continue actually means - charge my card. Just be aware. Great way to make money for those who are just attempting to find the best and most economical route possible. But no, instead I am paying you $125 for federal in which i owe $7.00, and a state tax refund that i would NOT have filed through this service and never have in 7 years. Thank you for causing extra stress on my wallet. Put your disclosures UP FRONT. Transparency would be better appreciated.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is good Turbo Tax was very helpful in preparing my tax returns.
Date published: 2023-03-25
Rated 1 out of 5 by from charged poor student >5% of annual income to file I only made $2200 last year as a college student last year. The government made me pay them $311, and then Turbotax made me pay another $119. Ridiculous!
Date published: 2023-03-25
Rated 5 out of 5 by from Awesome experience with Turbo tax as always I've been using Turbo Tax for years and I'm always thrilled with how easy it is.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5785
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Mn Property Tax Refund Errors & Not Step-By Step 1) The 2022 version has the same Minnesota Property Tax Refund errors that the 2021 version had. 2) TurboTax is no longer 100% step-by-step. In some areas it now opens a pop-up window with a small tax form inside and it leaves you on your own to fill it out as if you were doing a paper return.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is very user friendly There are explanations and examples to make sure you are filling out the forms correctly.
Date published: 2023-03-25
Rated 4 out of 5 by from Remember State If I enter a state and there's only one, remember that state and fill in the state field, with the option to change it. What percentage of users have multiple states?
Date published: 2023-03-25
Rated 5 out of 5 by from Still so easy to use Quick and easy to use. Especially year after year. Love not having to input the same info over and over, and its great to see the year over year comparisons by major category and all of the partnerships they have with banks, investment companies, etc. so that you don't have to enter that info manually.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is the greatest and fastes I've used Turbo Tax for years now and they it's simply the greatest tool when doing your taxes. They way they keep your information from previous years is amazing. You have to do very little work because Turbo Tax does it for you. I will forever use TurboTax for my filing needs
Date published: 2023-03-25
Rated 5 out of 5 by from great Very Helpful and courteous. Had error and they helped me.
Date published: 2023-03-25
Rated 1 out of 5 by from WAY TO MAKE MONEY TURBO TAX! I have been using this tax service for the past 7 years. Never in that time frame have I ever been duped into paying fees without even proceeding with filing my taxes. Once attempting to pause and not proceed with efiling and trying to look up how to paper file, you are asked to input your card information, and hit continue. Continue actually means - charge my card. Just be aware. Great way to make money for those who are just attempting to find the best and most economical route possible. But no, instead I am paying you $125 for federal in which i owe $7.00, and a state tax refund that i would NOT have filed through this service and never have in 7 years. Thank you for causing extra stress on my wallet. Put your disclosures UP FRONT. Transparency would be better appreciated.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is good Turbo Tax was very helpful in preparing my tax returns.
Date published: 2023-03-25
Rated 1 out of 5 by from charged poor student >5% of annual income to file I only made $2200 last year as a college student last year. The government made me pay them $311, and then Turbotax made me pay another $119. Ridiculous!
Date published: 2023-03-25
Rated 5 out of 5 by from Awesome experience with Turbo tax as always I've been using Turbo Tax for years and I'm always thrilled with how easy it is.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5785