TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
MTSKI from
Worked but had some major issues
Turbo Tax Business was fairly easy to use, but had some glitches. It created problems and automatically assumed some things that I had to manually enter in order to fix. Also, it didn't have the Montana State partnership forms which is a huge oversight. I wish I knew this before buying it, but of course turbotax didn't make that clear upfront. This is why I am rating it only 2 stars because I feel like I paid for a feature I could not even use.
Date published: 2023-03-21
Rated 5 out of 5 by
EJRB from
Thumbs Up!
Great experience, I am very happy I purchased TTDeluxe!
Date published: 2023-03-21
Rated 5 out of 5 by
Tammie Quijas70 from
Easy!!
Easy!! Loved it!! Quick simple!! All the good stuff!! I’m done!! Already! Can’t believe it!!
Date published: 2023-03-21
Rated 2 out of 5 by
PaulaDip from
I had to clear and start over 3 times
There are areas on IRS forms that are blank but TT doesn't acknowledge unchecked and you get stuck because there aren't options for unchecked. ~~ Price went from Deluxe to Premium twice without my consent ~~ Chat kept disconnecting. Have used it for five years and this was the worst.
Date published: 2023-03-21
Rated 5 out of 5 by
never used before from
Easy to use
Easy to use step by step instructions made the process very easy and enjoyable
Date published: 2023-03-21
Rated 3 out of 5 by
Jamell84 from
Honest as can be!!!
I was as honest as can be with all my information and only got the bottom scraps of my return! I work hard and good like anyone else and I should have gotten a decent amount of a tax refund back!! Its tough not look for a pity party just my fare share of cash. I will not bring more personal matters into this review! But I am not happy with this experience!
Date published: 2023-03-21
Rated 4 out of 5 by
Kolbyl23 from
TurboTax Review
I think this is a great tool for every person to use. I am still in the beginning stages of my life so not a lot to put on my taxes which makes it easier, but I am sure glad I have turboTax. I do wish that it didnt cost as much, I remember a time when it was legitimately free, you only had to buy the added safety precautions
Date published: 2023-03-21
Rated 5 out of 5 by
shortstp from
Good Product and Very Easy to Use
Easy to use. I bought the CD and it works well and I can reinstall if the system crashes.
Date published: 2023-03-21
Rated 5 out of 5 by
yingaling from
GREAT AND QUICK SERVCE
the service is fast and worthwhile! I have been using it for a long time.
Date published: 2023-03-21
Rated 3 out of 5 by
FREE WHOOPS not free from
SURPRISE NOT A BAD EXPERIENCE
Well, you offer FREE, but the it cost $59 plus another $59 for the state. However, it is done and I will try another service next time that is truly FREE. as a student and only working seasonal part time I thought FREE meant at no cost.
All TurboTax® Offerings Reviews - Page 5773
Date published: 2023-03-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
MTSKI from
Worked but had some major issues
Turbo Tax Business was fairly easy to use, but had some glitches. It created problems and automatically assumed some things that I had to manually enter in order to fix. Also, it didn't have the Montana State partnership forms which is a huge oversight. I wish I knew this before buying it, but of course turbotax didn't make that clear upfront. This is why I am rating it only 2 stars because I feel like I paid for a feature I could not even use.
Date published: 2023-03-21
Rated 5 out of 5 by
EJRB from
Thumbs Up!
Great experience, I am very happy I purchased TTDeluxe!
Date published: 2023-03-21
Rated 5 out of 5 by
Tammie Quijas70 from
Easy!!
Easy!! Loved it!! Quick simple!! All the good stuff!! I’m done!! Already! Can’t believe it!!
Date published: 2023-03-21
Rated 2 out of 5 by
PaulaDip from
I had to clear and start over 3 times
There are areas on IRS forms that are blank but TT doesn't acknowledge unchecked and you get stuck because there aren't options for unchecked. ~~ Price went from Deluxe to Premium twice without my consent ~~ Chat kept disconnecting. Have used it for five years and this was the worst.
Date published: 2023-03-21
Rated 5 out of 5 by
never used before from
Easy to use
Easy to use step by step instructions made the process very easy and enjoyable
Date published: 2023-03-21
Rated 3 out of 5 by
Jamell84 from
Honest as can be!!!
I was as honest as can be with all my information and only got the bottom scraps of my return! I work hard and good like anyone else and I should have gotten a decent amount of a tax refund back!! Its tough not look for a pity party just my fare share of cash. I will not bring more personal matters into this review! But I am not happy with this experience!
Date published: 2023-03-21
Rated 4 out of 5 by
Kolbyl23 from
TurboTax Review
I think this is a great tool for every person to use. I am still in the beginning stages of my life so not a lot to put on my taxes which makes it easier, but I am sure glad I have turboTax. I do wish that it didnt cost as much, I remember a time when it was legitimately free, you only had to buy the added safety precautions
Date published: 2023-03-21
Rated 5 out of 5 by
shortstp from
Good Product and Very Easy to Use
Easy to use. I bought the CD and it works well and I can reinstall if the system crashes.
Date published: 2023-03-21
Rated 5 out of 5 by
yingaling from
GREAT AND QUICK SERVCE
the service is fast and worthwhile! I have been using it for a long time.
Date published: 2023-03-21
Rated 3 out of 5 by
FREE WHOOPS not free from
SURPRISE NOT A BAD EXPERIENCE
Well, you offer FREE, but the it cost $59 plus another $59 for the state. However, it is done and I will try another service next time that is truly FREE. as a student and only working seasonal part time I thought FREE meant at no cost.
All TurboTax® Offerings Reviews - Page 5773
Date published: 2023-03-21