TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbotax is awesome. Support was great! This is the first time I have done my own taxes in over 30 years. TurboTax made it easy and the support I got form the Turbo Tax expert was great. She was patient, knowledgeable and and gave me the confidence that my tax returns were correct.
Date published: 2023-03-26
Rated 5 out of 5 by from Awesome, thanks so much! Very easy to use. The preliminary questions are very helpful, plus telling us what we will need to complete the forms. Some parts seemed a bit repetitive but I guess most of that is required by law. But there weren't any unexpected complications or surprises. Although there are a couple of sections you have to option to upgrade to the TurboTax Plus, it's not required.
Date published: 2023-03-26
Rated 5 out of 5 by from Tax made easy I use to do my tax myself the long hand old way. Several years ago I started using turbo tax and it made my like easy. I switched to a different tax program for a couple of years and they messed me up big time for two years in a row. I switched back to turbo tax and having looked back.
Date published: 2023-03-26
Rated 4 out of 5 by from Very Accurate Great product, however every year it takes longer to read through the TurboTax products descriptions and opt/ins and opt/outs.
Date published: 2023-03-26
Rated 4 out of 5 by from Very Accurate Great product, however every year it takes longer to read through the TurboTax products descriptions and opt/ins and opt/outs.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax is lit Better then Jackson Hewitt. I love this really helped me out.
Date published: 2023-03-26
Rated 5 out of 5 by from THANK YOU TT! Ive been using you for years now. The instruction are easy, and I like how you can go back if you need to. (it sometimes prompts you) In order to place Items in the correct section. I can start taxes as soon as I want and come back to finish, taking my time and NOT stressed out! Thanks Turbo Tax! You make my life so much easier.
Date published: 2023-03-26
Rated 4 out of 5 by from Get's better every year! TurboTax is a simple and easy site to use. Each year it becomes easier to navigate.
Date published: 2023-03-26
Rated 5 out of 5 by from Thank You! The individual who helped me add an additional W-2 was very helpful and I appreciated her so much.
Date published: 2023-03-26
Rated 2 out of 5 by from Turbotax Not as Good as Other Years I finished my taxes in late March, and there were a lot of bugs in the program even at that late date. I was less than happy with the program this year 2022 .
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5761
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is awesome. Support was great! This is the first time I have done my own taxes in over 30 years. TurboTax made it easy and the support I got form the Turbo Tax expert was great. She was patient, knowledgeable and and gave me the confidence that my tax returns were correct.
Date published: 2023-03-26
Rated 5 out of 5 by from Awesome, thanks so much! Very easy to use. The preliminary questions are very helpful, plus telling us what we will need to complete the forms. Some parts seemed a bit repetitive but I guess most of that is required by law. But there weren't any unexpected complications or surprises. Although there are a couple of sections you have to option to upgrade to the TurboTax Plus, it's not required.
Date published: 2023-03-26
Rated 5 out of 5 by from Tax made easy I use to do my tax myself the long hand old way. Several years ago I started using turbo tax and it made my like easy. I switched to a different tax program for a couple of years and they messed me up big time for two years in a row. I switched back to turbo tax and having looked back.
Date published: 2023-03-26
Rated 4 out of 5 by from Very Accurate Great product, however every year it takes longer to read through the TurboTax products descriptions and opt/ins and opt/outs.
Date published: 2023-03-26
Rated 4 out of 5 by from Very Accurate Great product, however every year it takes longer to read through the TurboTax products descriptions and opt/ins and opt/outs.
Date published: 2023-03-26
Rated 5 out of 5 by from Turbo tax is lit Better then Jackson Hewitt. I love this really helped me out.
Date published: 2023-03-26
Rated 5 out of 5 by from THANK YOU TT! Ive been using you for years now. The instruction are easy, and I like how you can go back if you need to. (it sometimes prompts you) In order to place Items in the correct section. I can start taxes as soon as I want and come back to finish, taking my time and NOT stressed out! Thanks Turbo Tax! You make my life so much easier.
Date published: 2023-03-26
Rated 4 out of 5 by from Get's better every year! TurboTax is a simple and easy site to use. Each year it becomes easier to navigate.
Date published: 2023-03-26
Rated 5 out of 5 by from Thank You! The individual who helped me add an additional W-2 was very helpful and I appreciated her so much.
Date published: 2023-03-26
Rated 2 out of 5 by from Turbotax Not as Good as Other Years I finished my taxes in late March, and there were a lot of bugs in the program even at that late date. I was less than happy with the program this year 2022 .
Date published: 2023-03-26
All TurboTax® Offerings Reviews - Page 5761