TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Maria160 from
turbo tax
Turbo tax is easy and very informative. I have been using turbo tax for years and never had any problems
Date published: 2023-03-21
Rated 4 out of 5 by
Tom from NJ from
Q&A Input Does not work well if facts are complex.
The Q&A input system works well for basic situations. If you have some complexity, for example if you work and reside in different states or you have a vacation property that you rent out for par of the season (within statutory limits), the Q&A input often needs some manipulation to get the right entries on to the return. To avoid errors, you have to review the forms carefully whenever the facts are not 'plain vanilla.' This could easily be improved if the folks designing the Q&A would work with at Tax CPA to develop sub-routines that properly elicit the important numbers and facts in more complicated situations.
Date published: 2023-03-21
Rated 5 out of 5 by
millie3765 from
Turbo Tax your the best
I have been doing this for 5 years now I love being able to do ,my taxes here
Date published: 2023-03-21
Rated 4 out of 5 by
Natalie M W from
very good
It was very helpful explaining every page. This was very useful in guiding me thorough it.
Date published: 2023-03-21
Rated 5 out of 5 by
newyorkdistrictdropdown from
a little buggy, but good support
I like how turbotax is able to do everything for you through automatic parsing. ( a little questionable about the safety of linking brokerage accounts) Overall, it was a great experience because I was able to see stuff that I missed compared to just submitting forms to someone and them not asking me any questions. I got additional refunds out of this, and customer service was helpful in resolving some issues I had.
Date published: 2023-03-21
Rated 5 out of 5 by
Bob in Tampa from
Very easy
This product is very easy to use. It is a lot easier than some of the other products out there.
Date published: 2023-03-21
Rated 5 out of 5 by
dsmithfl from
Quick and Easy
Quite straightforward, although TurboTax has a difficult time categorizing the income for an HOA officer.
Date published: 2023-03-21
Rated 5 out of 5 by
Happy customer111222 from
Great tax company!
Very easy for a first timer like me to use. I highly recommend
Date published: 2023-03-21
Rated 4 out of 5 by
Stacy59 from
Turbo tax specialist helped me file electronically
I thought I had finished my taxes with TurboTax and then all of a sudden was faced with a problem that needed to be fixed. After speaking to two different specialists the problem was fixed and I was able to e-file.
Date published: 2023-03-21
Rated 5 out of 5 by
Roysan from
TurboTax
TurboTax on CD or download is alot better than the Online version as far as control. Both are great at making it easy but the Online version sucks you down to where you can only change/ modify versions by wiping out all you input. The time tracker on Online version made me feel dumb because it took me 3 hrs to do and the tracker started off with 90% git er done in 30 min.
All TurboTax® Offerings Reviews - Page 5753
Date published: 2023-03-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Maria160 from
turbo tax
Turbo tax is easy and very informative. I have been using turbo tax for years and never had any problems
Date published: 2023-03-21
Rated 4 out of 5 by
Tom from NJ from
Q&A Input Does not work well if facts are complex.
The Q&A input system works well for basic situations. If you have some complexity, for example if you work and reside in different states or you have a vacation property that you rent out for par of the season (within statutory limits), the Q&A input often needs some manipulation to get the right entries on to the return. To avoid errors, you have to review the forms carefully whenever the facts are not 'plain vanilla.' This could easily be improved if the folks designing the Q&A would work with at Tax CPA to develop sub-routines that properly elicit the important numbers and facts in more complicated situations.
Date published: 2023-03-21
Rated 5 out of 5 by
millie3765 from
Turbo Tax your the best
I have been doing this for 5 years now I love being able to do ,my taxes here
Date published: 2023-03-21
Rated 4 out of 5 by
Natalie M W from
very good
It was very helpful explaining every page. This was very useful in guiding me thorough it.
Date published: 2023-03-21
Rated 5 out of 5 by
newyorkdistrictdropdown from
a little buggy, but good support
I like how turbotax is able to do everything for you through automatic parsing. ( a little questionable about the safety of linking brokerage accounts) Overall, it was a great experience because I was able to see stuff that I missed compared to just submitting forms to someone and them not asking me any questions. I got additional refunds out of this, and customer service was helpful in resolving some issues I had.
Date published: 2023-03-21
Rated 5 out of 5 by
Bob in Tampa from
Very easy
This product is very easy to use. It is a lot easier than some of the other products out there.
Date published: 2023-03-21
Rated 5 out of 5 by
dsmithfl from
Quick and Easy
Quite straightforward, although TurboTax has a difficult time categorizing the income for an HOA officer.
Date published: 2023-03-21
Rated 5 out of 5 by
Happy customer111222 from
Great tax company!
Very easy for a first timer like me to use. I highly recommend
Date published: 2023-03-21
Rated 4 out of 5 by
Stacy59 from
Turbo tax specialist helped me file electronically
I thought I had finished my taxes with TurboTax and then all of a sudden was faced with a problem that needed to be fixed. After speaking to two different specialists the problem was fixed and I was able to e-file.
Date published: 2023-03-21
Rated 5 out of 5 by
Roysan from
TurboTax
TurboTax on CD or download is alot better than the Online version as far as control. Both are great at making it easy but the Online version sucks you down to where you can only change/ modify versions by wiping out all you input. The time tracker on Online version made me feel dumb because it took me 3 hrs to do and the tracker started off with 90% git er done in 30 min.
All TurboTax® Offerings Reviews - Page 5753
Date published: 2023-03-21