TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is a perfect solution for me Filing my tax return with TurboTax is so easy. I love that I don't need to know the new tax laws. TurboTax assists me with getting maximum deductions. I feel confident that my returns are accurate. TurboTax is also user friendly, and it takes no time at all to get your tax return filed. I have been using TurboTax for well over 10 years and will continue to use it to file my tax returns.
Date published: 2023-04-28
Rated 5 out of 5 by from Great and easy! Great! I had some questions but the help section assisted.
Date published: 2023-04-28
Rated 5 out of 5 by from so helpful The person who helped me walked me through step by step and made the experience so simple
Date published: 2023-04-28
Rated 4 out of 5 by from The Tax advisors should be better Box 1 a under dividends wants qualified plus non qualified total in boxes and 3 of 4 experts? I talked to din't know that. It forced me to file an extension
Date published: 2023-04-28
Rated 5 out of 5 by from Game changer! I was so surprised how easy it was to file my taxes. The process is idiot proof and so easy to maneuver around the website. I will be using Turbo Tax going forward.
Date published: 2023-04-28
Rated 2 out of 5 by from Turbo Tax is decent I like using turbo tax I just have never found out how to file for free like its advertised in the commercials I have to pay over 100.00
Date published: 2023-04-28
Rated 3 out of 5 by from No help with technical support The process took much longer then the estimated 45 minutes which was disheartening. When my return was rejected, it took me forever to find how to correct the problem because the "Fix It Now" button was not where all the directions/ help files said it would be. I literally had to open every single drop down to find the question I had answered. incorrectly so that I could fix the problem. If I wasn't a knowledgable tax preparer I would have probably had to pay the $219 for LIVE help. A stratigic plan on the part of Turbo Tax?
Date published: 2023-04-28
Rated 2 out of 5 by from Turbotax did a poor job on Georgia State Return TurboTax did not bring attention to the new personal exemption for an unborn child on my Georgia state return. I only found out later requiring me to have to file an amended return for the refund. This was totally unnecessary if they would have prompted with information on this exemption. Now I have to wait at least another three months for the refund. Poor job Turbotax!
Date published: 2023-04-28
Rated 5 out of 5 by from TurboTax makes things incredibly easy I've been using TurboTax for at least 3 years now, and it makes filing taxes soo easy! I always think I'll get an accountant to do my taxes next year, but when I put in all my information I get an amazing return every time, so don't feel the need to hire an accountant.
Date published: 2023-04-28
Rated 5 out of 5 by from Makes business filing easy I've used Turbotax for the last 8 years. It's guided me through the maze of writing off expenses for my art business and covering every detail that I would otherwise be overwhelmed by.
Date published: 2023-04-28
All TurboTax® Offerings Reviews - Page 576
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is a perfect solution for me Filing my tax return with TurboTax is so easy. I love that I don't need to know the new tax laws. TurboTax assists me with getting maximum deductions. I feel confident that my returns are accurate. TurboTax is also user friendly, and it takes no time at all to get your tax return filed. I have been using TurboTax for well over 10 years and will continue to use it to file my tax returns.
Date published: 2023-04-28
Rated 5 out of 5 by from Great and easy! Great! I had some questions but the help section assisted.
Date published: 2023-04-28
Rated 5 out of 5 by from so helpful The person who helped me walked me through step by step and made the experience so simple
Date published: 2023-04-28
Rated 4 out of 5 by from The Tax advisors should be better Box 1 a under dividends wants qualified plus non qualified total in boxes and 3 of 4 experts? I talked to din't know that. It forced me to file an extension
Date published: 2023-04-28
Rated 5 out of 5 by from Game changer! I was so surprised how easy it was to file my taxes. The process is idiot proof and so easy to maneuver around the website. I will be using Turbo Tax going forward.
Date published: 2023-04-28
Rated 2 out of 5 by from Turbo Tax is decent I like using turbo tax I just have never found out how to file for free like its advertised in the commercials I have to pay over 100.00
Date published: 2023-04-28
Rated 3 out of 5 by from No help with technical support The process took much longer then the estimated 45 minutes which was disheartening. When my return was rejected, it took me forever to find how to correct the problem because the "Fix It Now" button was not where all the directions/ help files said it would be. I literally had to open every single drop down to find the question I had answered. incorrectly so that I could fix the problem. If I wasn't a knowledgable tax preparer I would have probably had to pay the $219 for LIVE help. A stratigic plan on the part of Turbo Tax?
Date published: 2023-04-28
Rated 2 out of 5 by from Turbotax did a poor job on Georgia State Return TurboTax did not bring attention to the new personal exemption for an unborn child on my Georgia state return. I only found out later requiring me to have to file an amended return for the refund. This was totally unnecessary if they would have prompted with information on this exemption. Now I have to wait at least another three months for the refund. Poor job Turbotax!
Date published: 2023-04-28
Rated 5 out of 5 by from TurboTax makes things incredibly easy I've been using TurboTax for at least 3 years now, and it makes filing taxes soo easy! I always think I'll get an accountant to do my taxes next year, but when I put in all my information I get an amazing return every time, so don't feel the need to hire an accountant.
Date published: 2023-04-28
Rated 5 out of 5 by from Makes business filing easy I've used Turbotax for the last 8 years. It's guided me through the maze of writing off expenses for my art business and covering every detail that I would otherwise be overwhelmed by.
Date published: 2023-04-28
All TurboTax® Offerings Reviews - Page 576