TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from N/a Kind of an expensive service $200.00 when I wrote everything and just letting me know I have to pay …. but thanks for everything
Date published: 2023-04-19
Rated 3 out of 5 by from TurboTax isn't that robust anymore. Just more cost It didn't appear that turbo tax took much thought into the tax process. The most notable updates were in cost to prepare increases. And for all the tax forms there was little transparency in what it was doing . Lots of hidden moves and burps in the process. Never could get true help just lame statements about the areas requested . Lots of oops pauses . couldn't determine where it got stuck , it just hung up in process. Essentially only way out of was to hit the oh crap button and return back to where it persistence in log jamming made it unusable in several areas.
Date published: 2023-04-19
Rated 5 out of 5 by from Always a positive experience working with TurboTax I've used TurboTax for years now and it is always a positive experience. Thank you TurboTax!
Date published: 2023-04-19
Rated 5 out of 5 by from ph. Tech Great and easy to use for a student. I was revered
Date published: 2023-04-19
Rated 3 out of 5 by from UNABLE TO PRINT FINAL DOCUMENTS FOR OVER AN HOUR UNABLE TO PRINT FINAL DOCUMENTS FOR OVER AN HOUR. GENERALLY NEVER HAD A PROBLEM.
Date published: 2023-04-19
Rated 5 out of 5 by from fREDrOSS I like the audit process. When you do your taxes,And all of the check and balance
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great!! Easy step by step filling instructions. Explanations if you need. Live help if needed.
Date published: 2023-04-19
Rated 5 out of 5 by from Good Fast and direct on what to do Luke’s it very very mucj
Date published: 2023-04-19
Rated 1 out of 5 by from Claims to be free Claims to be free and charged nearly $200 after doing it myself
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax is NOT worth it! Despite having a very accessible interface, TurboTax does not offer the best tax support - especially for those in the lower income bracket. To access any of Turbo Tax's desirable features you have to pay an added fee which weighs heavily on those who already have a lower income!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 576
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from N/a Kind of an expensive service $200.00 when I wrote everything and just letting me know I have to pay …. but thanks for everything
Date published: 2023-04-19
Rated 3 out of 5 by from TurboTax isn't that robust anymore. Just more cost It didn't appear that turbo tax took much thought into the tax process. The most notable updates were in cost to prepare increases. And for all the tax forms there was little transparency in what it was doing . Lots of hidden moves and burps in the process. Never could get true help just lame statements about the areas requested . Lots of oops pauses . couldn't determine where it got stuck , it just hung up in process. Essentially only way out of was to hit the oh crap button and return back to where it persistence in log jamming made it unusable in several areas.
Date published: 2023-04-19
Rated 5 out of 5 by from Always a positive experience working with TurboTax I've used TurboTax for years now and it is always a positive experience. Thank you TurboTax!
Date published: 2023-04-19
Rated 5 out of 5 by from ph. Tech Great and easy to use for a student. I was revered
Date published: 2023-04-19
Rated 3 out of 5 by from UNABLE TO PRINT FINAL DOCUMENTS FOR OVER AN HOUR UNABLE TO PRINT FINAL DOCUMENTS FOR OVER AN HOUR. GENERALLY NEVER HAD A PROBLEM.
Date published: 2023-04-19
Rated 5 out of 5 by from fREDrOSS I like the audit process. When you do your taxes,And all of the check and balance
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is great!! Easy step by step filling instructions. Explanations if you need. Live help if needed.
Date published: 2023-04-19
Rated 5 out of 5 by from Good Fast and direct on what to do Luke’s it very very mucj
Date published: 2023-04-19
Rated 1 out of 5 by from Claims to be free Claims to be free and charged nearly $200 after doing it myself
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax is NOT worth it! Despite having a very accessible interface, TurboTax does not offer the best tax support - especially for those in the lower income bracket. To access any of Turbo Tax's desirable features you have to pay an added fee which weighs heavily on those who already have a lower income!
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 576