TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Good Program I found it to be a good program. I would make it clearer about pension W4-P entries. Early on I entered my Pension earnings in the standard w-4 location, not knowing that it wasn't the appropriate place to do so.
Date published: 2023-03-21
Rated 5 out of 5 by from Very Easy to Use! I have used TurboTax Premier for many years. I never had problems with this program. It is fun, too.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is great. I had some questions about my state returns and was assisted by Teresa via telephone. She was very helpful and took the extra steps needed to answer my questions.
Date published: 2023-03-21
Rated 5 out of 5 by from turbotax is really easy to use really easy to use, not stressful whatsoever!!!!!!
Date published: 2023-03-21
Rated 5 out of 5 by from I have been using Turbo Tax for almost a decade! It's so user friendly! I will not do taxes any other way.
Date published: 2023-03-21
Rated 5 out of 5 by from easy way to file taxes easy service and with help its best way to file taxes
Date published: 2023-03-21
Rated 2 out of 5 by from Not so awesome anymore! Trying to sell me too many products, and also never looking to save me money either.. example I only needed Premiere, and they wanted me to do a higher level than what I needed.. TT has become very disceptive, and NOT as user friendly either... and that's because you want us to use your "expert services... TT is getting to fare away from core service.
Date published: 2023-03-21
Rated 2 out of 5 by from I was overcharged! I have loved Turbo Tax for many years. This year, I was overcharged! I was charged for Max Benefits $69 and I was upgraded to $119 for my tax return. When I called to get a resolution, I was given an email with a 30% discount but could not apply it because my order was complete. Frustrating for sure!!!
Date published: 2023-03-21
Rated 3 out of 5 by from It is more money than I think it should be It is good but seems a little expensive to me I think it should cost less.
Date published: 2023-03-21
Rated 5 out of 5 by from Easy to use Turbo Tax is quick and easy to use. They ask great questions and help you through the process.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 5744
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Program I found it to be a good program. I would make it clearer about pension W4-P entries. Early on I entered my Pension earnings in the standard w-4 location, not knowing that it wasn't the appropriate place to do so.
Date published: 2023-03-21
Rated 5 out of 5 by from Very Easy to Use! I have used TurboTax Premier for many years. I never had problems with this program. It is fun, too.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is great. I had some questions about my state returns and was assisted by Teresa via telephone. She was very helpful and took the extra steps needed to answer my questions.
Date published: 2023-03-21
Rated 5 out of 5 by from turbotax is really easy to use really easy to use, not stressful whatsoever!!!!!!
Date published: 2023-03-21
Rated 5 out of 5 by from I have been using Turbo Tax for almost a decade! It's so user friendly! I will not do taxes any other way.
Date published: 2023-03-21
Rated 5 out of 5 by from easy way to file taxes easy service and with help its best way to file taxes
Date published: 2023-03-21
Rated 2 out of 5 by from Not so awesome anymore! Trying to sell me too many products, and also never looking to save me money either.. example I only needed Premiere, and they wanted me to do a higher level than what I needed.. TT has become very disceptive, and NOT as user friendly either... and that's because you want us to use your "expert services... TT is getting to fare away from core service.
Date published: 2023-03-21
Rated 2 out of 5 by from I was overcharged! I have loved Turbo Tax for many years. This year, I was overcharged! I was charged for Max Benefits $69 and I was upgraded to $119 for my tax return. When I called to get a resolution, I was given an email with a 30% discount but could not apply it because my order was complete. Frustrating for sure!!!
Date published: 2023-03-21
Rated 3 out of 5 by from It is more money than I think it should be It is good but seems a little expensive to me I think it should cost less.
Date published: 2023-03-21
Rated 5 out of 5 by from Easy to use Turbo Tax is quick and easy to use. They ask great questions and help you through the process.
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 5744