TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from I like the sease of use I had a good overall experience. if you make me write something I will
Date published: 2023-03-21
Rated 3 out of 5 by from Weary from Turbo Tax Very time consuming. Should be a way to speed up the process. Price for Turbo Tax has increased exponentially over the years. As customers have increased, cost to process should have decreased and you could lower the cost to tax payer.
Date published: 2023-03-21
Rated 2 out of 5 by from Turbo Tax Business not very helpful for Estates I am the executor of an estate trust where most of the assets are in an IRA. I found out how to input 1099 R's on the forum with no real help in the program itself. My state does not tax retirement income, but because the 1009 R's are treated as miscellaneous income it doesn't carry ove to the state and adjustments need to made. Whee to make those adjustments are not very clear in the state program.
Date published: 2023-03-21
Rated 5 out of 5 by from awesome tool, kinda pricey loved my live tax expert but blew me away at the cost ...$273.00 for a simple 1099-k with decuctions
Date published: 2023-03-21
Rated 4 out of 5 by from Good but Not Great First time in many years not having an accountant do my taxes. Mostly a positive experience; loved that it could automatically pull in the W-2s (4 between us) from payroll services. However, not really happy with the state processing. It did correctly walk me through entering both states - non-resident first, then resident. But it didn't automatically calculate the tax credit in my resident state. Once I "started" that process, it did bring in the correct numbers from the non-resident state. But if I hadn't gone looking for where to put that credit in, I would have ended up paying tax on the same income in two different states. It worked out to about a $400 difference!
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo tax premium Great software, easy to use and walks you through every step
Date published: 2023-03-21
Rated 5 out of 5 by from LOVE ME SOME TURBO TAX YALL MAKE IT SO EASY AND ENCOURAGING TO COME HERE TO DO MY TAXES
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is THE BEST. I have been using Turbo Tax for many years. I actually enjoy my tax prep wit Turbo Tax. Everything is clearly described and explained. No one does it better.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is Terrific! It's easy to use, convenient, can auto load infomation, and can choose what level of help I want to pay to get my taxes done.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax rocks! Turbo Tax makes filling your taxes quick and easy!
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 5742
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I like the sease of use I had a good overall experience. if you make me write something I will
Date published: 2023-03-21
Rated 3 out of 5 by from Weary from Turbo Tax Very time consuming. Should be a way to speed up the process. Price for Turbo Tax has increased exponentially over the years. As customers have increased, cost to process should have decreased and you could lower the cost to tax payer.
Date published: 2023-03-21
Rated 2 out of 5 by from Turbo Tax Business not very helpful for Estates I am the executor of an estate trust where most of the assets are in an IRA. I found out how to input 1099 R's on the forum with no real help in the program itself. My state does not tax retirement income, but because the 1009 R's are treated as miscellaneous income it doesn't carry ove to the state and adjustments need to made. Whee to make those adjustments are not very clear in the state program.
Date published: 2023-03-21
Rated 5 out of 5 by from awesome tool, kinda pricey loved my live tax expert but blew me away at the cost ...$273.00 for a simple 1099-k with decuctions
Date published: 2023-03-21
Rated 4 out of 5 by from Good but Not Great First time in many years not having an accountant do my taxes. Mostly a positive experience; loved that it could automatically pull in the W-2s (4 between us) from payroll services. However, not really happy with the state processing. It did correctly walk me through entering both states - non-resident first, then resident. But it didn't automatically calculate the tax credit in my resident state. Once I "started" that process, it did bring in the correct numbers from the non-resident state. But if I hadn't gone looking for where to put that credit in, I would have ended up paying tax on the same income in two different states. It worked out to about a $400 difference!
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo tax premium Great software, easy to use and walks you through every step
Date published: 2023-03-21
Rated 5 out of 5 by from LOVE ME SOME TURBO TAX YALL MAKE IT SO EASY AND ENCOURAGING TO COME HERE TO DO MY TAXES
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is THE BEST. I have been using Turbo Tax for many years. I actually enjoy my tax prep wit Turbo Tax. Everything is clearly described and explained. No one does it better.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is Terrific! It's easy to use, convenient, can auto load infomation, and can choose what level of help I want to pay to get my taxes done.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax rocks! Turbo Tax makes filling your taxes quick and easy!
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 5742