TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
fsuead999 from
I like the sease of use
I had a good overall experience. if you make me write something I will
Date published: 2023-03-21
Rated 3 out of 5 by
Capt Perry from
Weary from Turbo Tax
Very time consuming. Should be a way to speed up the process. Price for Turbo Tax has increased exponentially over the years. As customers have increased, cost to process should have decreased and you could lower the cost to tax payer.
Date published: 2023-03-21
Rated 2 out of 5 by
Having issues from
Turbo Tax Business not very helpful for Estates
I am the executor of an estate trust where most of the assets are in an IRA. I found out how to input 1099 R's on the forum with no real help in the program itself. My state does not tax retirement income, but because the 1009 R's are treated as miscellaneous income it doesn't carry ove to the state and adjustments need to made. Whee to make those adjustments are not very clear in the state program.
Date published: 2023-03-21
Rated 5 out of 5 by
thekat528 from
awesome tool, kinda pricey
loved my live tax expert but blew me away at the cost ...$273.00 for a simple 1099-k with decuctions
Date published: 2023-03-21
Rated 4 out of 5 by
JCM22 from
Good but Not Great
First time in many years not having an accountant do my taxes. Mostly a positive experience; loved that it could automatically pull in the W-2s (4 between us) from payroll services. However, not really happy with the state processing. It did correctly walk me through entering both states - non-resident first, then resident. But it didn't automatically calculate the tax credit in my resident state. Once I "started" that process, it did bring in the correct numbers from the non-resident state. But if I hadn't gone looking for where to put that credit in, I would have ended up paying tax on the same income in two different states. It worked out to about a $400 difference!
Date published: 2023-03-21
Rated 5 out of 5 by
2022michael from
Turbo tax premium
Great software, easy to use and walks you through every step
Date published: 2023-03-21
Rated 5 out of 5 by
XOXO10 from
LOVE ME SOME TURBO TAX
YALL MAKE IT SO EASY AND ENCOURAGING TO COME HERE TO DO MY TAXES
Date published: 2023-03-21
Rated 5 out of 5 by
BarbaraEM from
Turbo Tax is THE BEST.
I have been using Turbo Tax for many years. I actually enjoy my tax prep wit Turbo Tax. Everything is clearly described and explained. No one does it better.
Date published: 2023-03-21
Rated 5 out of 5 by
Not a Hapless Tax Payer from
Turbo Tax is Terrific!
It's easy to use, convenient, can auto load infomation, and can choose what level of help I want to pay to get my taxes done.
Date published: 2023-03-21
Rated 5 out of 5 by
Brent 57 from
Turbo Tax rocks!
Turbo Tax makes filling your taxes quick and easy!
All TurboTax® Offerings Reviews - Page 5742
Date published: 2023-03-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
fsuead999 from
I like the sease of use
I had a good overall experience. if you make me write something I will
Date published: 2023-03-21
Rated 3 out of 5 by
Capt Perry from
Weary from Turbo Tax
Very time consuming. Should be a way to speed up the process. Price for Turbo Tax has increased exponentially over the years. As customers have increased, cost to process should have decreased and you could lower the cost to tax payer.
Date published: 2023-03-21
Rated 2 out of 5 by
Having issues from
Turbo Tax Business not very helpful for Estates
I am the executor of an estate trust where most of the assets are in an IRA. I found out how to input 1099 R's on the forum with no real help in the program itself. My state does not tax retirement income, but because the 1009 R's are treated as miscellaneous income it doesn't carry ove to the state and adjustments need to made. Whee to make those adjustments are not very clear in the state program.
Date published: 2023-03-21
Rated 5 out of 5 by
thekat528 from
awesome tool, kinda pricey
loved my live tax expert but blew me away at the cost ...$273.00 for a simple 1099-k with decuctions
Date published: 2023-03-21
Rated 4 out of 5 by
JCM22 from
Good but Not Great
First time in many years not having an accountant do my taxes. Mostly a positive experience; loved that it could automatically pull in the W-2s (4 between us) from payroll services. However, not really happy with the state processing. It did correctly walk me through entering both states - non-resident first, then resident. But it didn't automatically calculate the tax credit in my resident state. Once I "started" that process, it did bring in the correct numbers from the non-resident state. But if I hadn't gone looking for where to put that credit in, I would have ended up paying tax on the same income in two different states. It worked out to about a $400 difference!
Date published: 2023-03-21
Rated 5 out of 5 by
2022michael from
Turbo tax premium
Great software, easy to use and walks you through every step
Date published: 2023-03-21
Rated 5 out of 5 by
XOXO10 from
LOVE ME SOME TURBO TAX
YALL MAKE IT SO EASY AND ENCOURAGING TO COME HERE TO DO MY TAXES
Date published: 2023-03-21
Rated 5 out of 5 by
BarbaraEM from
Turbo Tax is THE BEST.
I have been using Turbo Tax for many years. I actually enjoy my tax prep wit Turbo Tax. Everything is clearly described and explained. No one does it better.
Date published: 2023-03-21
Rated 5 out of 5 by
Not a Hapless Tax Payer from
Turbo Tax is Terrific!
It's easy to use, convenient, can auto load infomation, and can choose what level of help I want to pay to get my taxes done.
Date published: 2023-03-21
Rated 5 out of 5 by
Brent 57 from
Turbo Tax rocks!
Turbo Tax makes filling your taxes quick and easy!
All TurboTax® Offerings Reviews - Page 5742
Date published: 2023-03-21