TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Beware of pre selected package Would have given more stars if they would not have tried to push you into one of their higher tier packages. You have to take additional steps to find their basic packages now.
Date published: 2023-03-22
Rated 5 out of 5 by from I really love TT but this year, some issues everything eventuallyy yworked out, but there were a few hiccups. for somem reason it was not entering and saving any info brought in form a financial institution and everything had to be hand entered. Not a huge deal but ? Also I had to physically delete everything from last year. Maybe it was me, but in that case, things were unclear. I've been using them for 8 years and this is the first time things didn't go as smoothly, but it all worked out in the end.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax is awesome! Easy and simple to use. I was done in less than one hour.
Date published: 2023-03-22
Rated 5 out of 5 by from First time user! Loved how easy it was and less expensive than my CPA
Date published: 2023-03-22
Rated 4 out of 5 by from Nice way to file taxes It was a simple process, all the forms went line by line and the service checked everything for me.
Date published: 2023-03-22
Rated 4 out of 5 by from TurboTax is easy and convienent I've been using TurboTax for my taxes and it's easy and convenient. Unfortunately, the pricing is going up, which is still less than what other agencies charge .
Date published: 2023-03-22
Rated 5 out of 5 by from Mr Turbo Tax is very thorough and easy to use! They seem to think of everything! Nothing missed.
Date published: 2023-03-22
Rated 4 out of 5 by from Quick and convenient, but you pay for it. Very good service, and quick to answer questions throughout the process, with as little input from myself to move things along. All I had to do was provide my paperwork and chat with my rep for about 45 minutes. The rest was done very quickly. The only downside is the $700+ I had to pay.
Date published: 2023-03-22
Rated 2 out of 5 by from VERY DISAPPOINTED SHOULD HAVE BEEN WELL WRITTEN/DISPLAYED THAT THERE IS NO MORE FREE STATE RETURNS AFTER 1 COPY & A $49 FEE FOR EXTRAS
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is awesome took a whole 2 hours. made money!!!! I will use turbo tax as long as I can.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5705
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Beware of pre selected package Would have given more stars if they would not have tried to push you into one of their higher tier packages. You have to take additional steps to find their basic packages now.
Date published: 2023-03-22
Rated 5 out of 5 by from I really love TT but this year, some issues everything eventuallyy yworked out, but there were a few hiccups. for somem reason it was not entering and saving any info brought in form a financial institution and everything had to be hand entered. Not a huge deal but ? Also I had to physically delete everything from last year. Maybe it was me, but in that case, things were unclear. I've been using them for 8 years and this is the first time things didn't go as smoothly, but it all worked out in the end.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax is awesome! Easy and simple to use. I was done in less than one hour.
Date published: 2023-03-22
Rated 5 out of 5 by from First time user! Loved how easy it was and less expensive than my CPA
Date published: 2023-03-22
Rated 4 out of 5 by from Nice way to file taxes It was a simple process, all the forms went line by line and the service checked everything for me.
Date published: 2023-03-22
Rated 4 out of 5 by from TurboTax is easy and convienent I've been using TurboTax for my taxes and it's easy and convenient. Unfortunately, the pricing is going up, which is still less than what other agencies charge .
Date published: 2023-03-22
Rated 5 out of 5 by from Mr Turbo Tax is very thorough and easy to use! They seem to think of everything! Nothing missed.
Date published: 2023-03-22
Rated 4 out of 5 by from Quick and convenient, but you pay for it. Very good service, and quick to answer questions throughout the process, with as little input from myself to move things along. All I had to do was provide my paperwork and chat with my rep for about 45 minutes. The rest was done very quickly. The only downside is the $700+ I had to pay.
Date published: 2023-03-22
Rated 2 out of 5 by from VERY DISAPPOINTED SHOULD HAVE BEEN WELL WRITTEN/DISPLAYED THAT THERE IS NO MORE FREE STATE RETURNS AFTER 1 COPY & A $49 FEE FOR EXTRAS
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is awesome took a whole 2 hours. made money!!!! I will use turbo tax as long as I can.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5705