TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 1 out of 5 by from Misleading product marketing and add-ons The $50 Costco version included 5 federal e files and 1 state mail-in return. It threw in upsell offers for additional services during the experience. The instructions offering state e-file said it would be $20 more to e-file the state return. Upon paying online in Intuit, the price jumped to $25. I was disappointed in my experience.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is so easy and educational! Worth every penny and I received an education on taxes that I have never had before. It was easy to understand and follow.
Date published: 2021-05-18
Rated 5 out of 5 by from Always a great experience! Everything is so easy with turbotax. No appointments or taking numbers just file away!
Date published: 2021-05-18
Rated 5 out of 5 by from Really appreciated the help with crypto We struggled to figure out how to deal with crytpocurrency transactions last year. I would have saved countless hours had I known how easy this would be using TurboTax.
Date published: 2021-05-18
Rated 3 out of 5 by from My Experience Overall Turbo Tax is easy to use to most everyone. I'm just not happy with it not being free anymore for me and had to pay 2 separate charges, and its basically like its forced that you have to chose a filing charge.
Date published: 2021-05-18
Rated 3 out of 5 by from Finding More Reasons To Charge You! I'll begin by saying that I love TurboTax, and it has assisted me in my taxing (no pun intended) troubles for over 8 years now. That being said, I do find it a bit irksome that the pricing for the exact same services they have been providing me have slowly increased to an absurd amount over the past years. I understand that it is a business, and that some of the increased costs are necessary to maintain the services provided. I just can't comprehend why I've gone from paying $50 to do my own taxes online has now increased to $250....
Date published: 2021-05-18
Rated 5 out of 5 by from Detailed to ad nauseam but for my benefit. Been using for years. More user friendly than other tax software.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax therapy! TurboTax enabled me to work through my anxiety and conquer my taxes!
Date published: 2021-05-18
Rated 5 out of 5 by from USER FRIENDLY AND AWESOME HAD AN EXPERT CALL ME IN THE TIME SPECIFIED AND ANSWERED MY CONCERNS QUICKLY AND MADE ME FEEL COMFORTABLE.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and Fast! WAY better than the H and the R and the Block. They made it super easy and my taxes were done in less than 2 hours. Thank you!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 571
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Misleading product marketing and add-ons The $50 Costco version included 5 federal e files and 1 state mail-in return. It threw in upsell offers for additional services during the experience. The instructions offering state e-file said it would be $20 more to e-file the state return. Upon paying online in Intuit, the price jumped to $25. I was disappointed in my experience.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is so easy and educational! Worth every penny and I received an education on taxes that I have never had before. It was easy to understand and follow.
Date published: 2021-05-18
Rated 5 out of 5 by from Always a great experience! Everything is so easy with turbotax. No appointments or taking numbers just file away!
Date published: 2021-05-18
Rated 5 out of 5 by from Really appreciated the help with crypto We struggled to figure out how to deal with crytpocurrency transactions last year. I would have saved countless hours had I known how easy this would be using TurboTax.
Date published: 2021-05-18
Rated 3 out of 5 by from My Experience Overall Turbo Tax is easy to use to most everyone. I'm just not happy with it not being free anymore for me and had to pay 2 separate charges, and its basically like its forced that you have to chose a filing charge.
Date published: 2021-05-18
Rated 3 out of 5 by from Finding More Reasons To Charge You! I'll begin by saying that I love TurboTax, and it has assisted me in my taxing (no pun intended) troubles for over 8 years now. That being said, I do find it a bit irksome that the pricing for the exact same services they have been providing me have slowly increased to an absurd amount over the past years. I understand that it is a business, and that some of the increased costs are necessary to maintain the services provided. I just can't comprehend why I've gone from paying $50 to do my own taxes online has now increased to $250....
Date published: 2021-05-18
Rated 5 out of 5 by from Detailed to ad nauseam but for my benefit. Been using for years. More user friendly than other tax software.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax therapy! TurboTax enabled me to work through my anxiety and conquer my taxes!
Date published: 2021-05-18
Rated 5 out of 5 by from USER FRIENDLY AND AWESOME HAD AN EXPERT CALL ME IN THE TIME SPECIFIED AND ANSWERED MY CONCERNS QUICKLY AND MADE ME FEEL COMFORTABLE.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and Fast! WAY better than the H and the R and the Block. They made it super easy and my taxes were done in less than 2 hours. Thank you!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 571