TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Dellbert from
Awesome
Always an easy task every year. We have used Turbo tax for about 9 years now and never had an issue with filing or with the IRS. Thanks Turbo Tax!
Date published: 2023-03-22
Rated 5 out of 5 by
null from
Turbo Tax is easy
Turbo tax is user friendly, thorough and I've Been using it for over five years.
Date published: 2023-03-22
Rated 5 out of 5 by
JG1951 from
Turbo tax
Have used Turbo tax for many years and find it very easy to negotiate
Date published: 2023-03-22
Rated 5 out of 5 by
Turbotax2022w2 from
Fast money every year.
2021, 2022, I've experienced the fastest and accurate tax refund ever. Fast money all year long.
Date published: 2023-03-22
Rated 5 out of 5 by
carver 42 from
Turbo Tax has been very helpful
I was having a great experience until I was Switched to credit Karma
Date published: 2023-03-22
Rated 4 out of 5 by
StevenJ81 from
Great for Federal; weaker on State
Federal was great. I have to deal with two states, and the instructions were not very clear. It would help, at minimum, if TurboTax Business at least had live links to the state instructions
Date published: 2023-03-22
Rated 5 out of 5 by
SiknTired from
Makes an arduous task much less so
The Community Forum is helpful if you can navigate it effectively. The Agents are magnificent helps!
Date published: 2023-03-22
Rated 1 out of 5 by
CJM23 from
E-filing doesn't work
I find that turbo tax to be unreliable when it comes to e-filing. The e-filing has failed the past 2 years. Although you get an email telling you that the e-file has failed, it doesn't tell you why or how to make changes to make it work. I'm going to be researching other options for next year especially since the cost to purchase the software is high and you have to pay to have state taxes e-filed.
Date published: 2023-03-22
Rated 4 out of 5 by
New Lady from
MOBILE NUMBER CHANGE NOT UNIVERSAL WITHIN PRODUCT
Personal profile updated with new cell number however new cell number not reflected once I was ready to file. This is DISTRESSING as all alerts/updates about my filing will go to incorrect cell number. Will contact to fix this!
Date published: 2023-03-22
Rated 5 out of 5 by
Mol_ from
Taxes made easy
Great software. Easy to follow and understand the process. I like the interface and explanations if you need more info.
All TurboTax® Offerings Reviews - Page 5693
Date published: 2023-03-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Dellbert from
Awesome
Always an easy task every year. We have used Turbo tax for about 9 years now and never had an issue with filing or with the IRS. Thanks Turbo Tax!
Date published: 2023-03-22
Rated 5 out of 5 by
null from
Turbo Tax is easy
Turbo tax is user friendly, thorough and I've Been using it for over five years.
Date published: 2023-03-22
Rated 5 out of 5 by
JG1951 from
Turbo tax
Have used Turbo tax for many years and find it very easy to negotiate
Date published: 2023-03-22
Rated 5 out of 5 by
Turbotax2022w2 from
Fast money every year.
2021, 2022, I've experienced the fastest and accurate tax refund ever. Fast money all year long.
Date published: 2023-03-22
Rated 5 out of 5 by
carver 42 from
Turbo Tax has been very helpful
I was having a great experience until I was Switched to credit Karma
Date published: 2023-03-22
Rated 4 out of 5 by
StevenJ81 from
Great for Federal; weaker on State
Federal was great. I have to deal with two states, and the instructions were not very clear. It would help, at minimum, if TurboTax Business at least had live links to the state instructions
Date published: 2023-03-22
Rated 5 out of 5 by
SiknTired from
Makes an arduous task much less so
The Community Forum is helpful if you can navigate it effectively. The Agents are magnificent helps!
Date published: 2023-03-22
Rated 1 out of 5 by
CJM23 from
E-filing doesn't work
I find that turbo tax to be unreliable when it comes to e-filing. The e-filing has failed the past 2 years. Although you get an email telling you that the e-file has failed, it doesn't tell you why or how to make changes to make it work. I'm going to be researching other options for next year especially since the cost to purchase the software is high and you have to pay to have state taxes e-filed.
Date published: 2023-03-22
Rated 4 out of 5 by
New Lady from
MOBILE NUMBER CHANGE NOT UNIVERSAL WITHIN PRODUCT
Personal profile updated with new cell number however new cell number not reflected once I was ready to file. This is DISTRESSING as all alerts/updates about my filing will go to incorrect cell number. Will contact to fix this!
Date published: 2023-03-22
Rated 5 out of 5 by
Mol_ from
Taxes made easy
Great software. Easy to follow and understand the process. I like the interface and explanations if you need more info.
All TurboTax® Offerings Reviews - Page 5693
Date published: 2023-03-22