TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy, fast, the best Definitely the best way to file taxes when you don't want to spend an arm and a leg with a tax specialist or if you want to do it at home. My situation is pretty straight forward, but still writing down all documents would have been a pain!
Date published: 2023-03-22
Rated 1 out of 5 by from Fees If this is free, why did it cost me 200+ to file? I won't be filing with turbo tax next year.
Date published: 2023-03-22
Rated 5 out of 5 by from Easy to use! TurboTax makes it easy for me to keep track of my previous refunds. A lot of the information populates automatically in the correct fields, it took less than 1.5 hours to complete my refund this year!
Date published: 2023-03-22
Rated 5 out of 5 by from a bit cimplicated if you are not an american citiz its a bit complicated if you are not an american citizen en you dont know how it works
Date published: 2023-03-22
Rated 4 out of 5 by from Worked well and fast Had no issues went through it fast. Kept all my info from the previous year.
Date published: 2023-03-22
Rated 5 out of 5 by from Quick and easy From start to finish didn't take 25 minutes. And I wasn't stressed out at all!!!
Date published: 2023-03-22
Rated 5 out of 5 by from It's great for a weird filing like ours I love how simple it was all the questions were simple.And madsense
Date published: 2023-03-22
Rated 2 out of 5 by from High cost for online I had an email saying 20%of it never applied. Bought turbo tax at Costco to find out it didn’t work on my computer. Kids have PFD from AK, so can’t file for free. Last year I could file them on my Costco version. Disappointed in additional costs.
Date published: 2023-03-22
Rated 2 out of 5 by from turbo tax is getting more complicated every year for some reason, you've made it more complicated and difficult every year. just to get a printed copy i had to go through a bunch of hoops, and i still don't know if I've filed it yet. not the same easy turbotax. probably try someone else next year.
Date published: 2023-03-22
Rated 4 out of 5 by from Not much cheaper than going to my tax guy Dennis was great expert help. Give him a raise. This was $190 My tax guy is $225. Only saved $35 doing it myself?
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5685
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy, fast, the best Definitely the best way to file taxes when you don't want to spend an arm and a leg with a tax specialist or if you want to do it at home. My situation is pretty straight forward, but still writing down all documents would have been a pain!
Date published: 2023-03-22
Rated 1 out of 5 by from Fees If this is free, why did it cost me 200+ to file? I won't be filing with turbo tax next year.
Date published: 2023-03-22
Rated 5 out of 5 by from Easy to use! TurboTax makes it easy for me to keep track of my previous refunds. A lot of the information populates automatically in the correct fields, it took less than 1.5 hours to complete my refund this year!
Date published: 2023-03-22
Rated 5 out of 5 by from a bit cimplicated if you are not an american citiz its a bit complicated if you are not an american citizen en you dont know how it works
Date published: 2023-03-22
Rated 4 out of 5 by from Worked well and fast Had no issues went through it fast. Kept all my info from the previous year.
Date published: 2023-03-22
Rated 5 out of 5 by from Quick and easy From start to finish didn't take 25 minutes. And I wasn't stressed out at all!!!
Date published: 2023-03-22
Rated 5 out of 5 by from It's great for a weird filing like ours I love how simple it was all the questions were simple.And madsense
Date published: 2023-03-22
Rated 2 out of 5 by from High cost for online I had an email saying 20%of it never applied. Bought turbo tax at Costco to find out it didn’t work on my computer. Kids have PFD from AK, so can’t file for free. Last year I could file them on my Costco version. Disappointed in additional costs.
Date published: 2023-03-22
Rated 2 out of 5 by from turbo tax is getting more complicated every year for some reason, you've made it more complicated and difficult every year. just to get a printed copy i had to go through a bunch of hoops, and i still don't know if I've filed it yet. not the same easy turbotax. probably try someone else next year.
Date published: 2023-03-22
Rated 4 out of 5 by from Not much cheaper than going to my tax guy Dennis was great expert help. Give him a raise. This was $190 My tax guy is $225. Only saved $35 doing it myself?
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5685