TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Xrisa from
everything went smoothly
Live Help was a big help for questions and concerns when I got stuck.
Date published: 2023-04-19
Rated 4 out of 5 by
JPHRP from
TurboTax
Importing 2 pages of the W2 created an issue that almost prevented my ability to e file. Very unclear to combine the 2 state's info into one W2
Date published: 2023-04-19
Rated 5 out of 5 by
TaxWife5 from
Turbo Tax is Awesome
Turbo Tax is easy to use and informative. Would highly recommend.
Date published: 2023-04-19
Rated 5 out of 5 by
bethium from
Turbo Tax makes it easy
Have used Turbo Tax for several years. It gets the job done as painless as possible. Our tax situation is fairly straight-forward.
Date published: 2023-04-19
Rated 2 out of 5 by
AEAAZ from
Turbo Tax needs work
Lots of minor issues (I hope no major ones, won't know until my return is accepted). If I hadn't been using TurboTax since 1999, I would switch. It seems that it has gotten worse in some ways. However, it's better than doing it yourself.
Date published: 2023-04-19
Rated 5 out of 5 by
CynicalTim from
Great Product
Been using Turbo Tax for over 20 years. Always easy. Always accurate.
Date published: 2023-04-19
Rated 4 out of 5 by
Belac34 from
TurboTax Review
TurboTax performed as advertised. I use the service because it's simple, quick, and easy for me.
Date published: 2023-04-19
Rated 1 out of 5 by
Anonymousvet from
took very long. I felt like I have no control.
I felt like I am just a button pusher on my keyboard. I don't understand anything I just filled out. I feel like TT wants us to remain ignorant on our taxes so we continue to fall victim to the overpriced 'help' they provide. If we are required to submit these every year, we should be required to learn this in school (and pass). I feel like my tax return is out of my hands, even before I see my W2s, and what's worse, they get more complicated every year.
Date published: 2023-04-19
Rated 1 out of 5 by
Too expensive 4 wat it is from
Costs way too much
It's too expensive for what it is. If I hadn't waited until the last minute, I wouldnt have spent that.
Date published: 2023-04-19
Rated 4 out of 5 by
SENORS from
IT WORKS
THE BUTTON FUNCTIONS ARE A PAIN YOU HIT THE CONTINUE BUTTON AND THE MICROSOFT DROP DOWN APPEARS
All TurboTax® Offerings Reviews - Page 569
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Xrisa from
everything went smoothly
Live Help was a big help for questions and concerns when I got stuck.
Date published: 2023-04-19
Rated 4 out of 5 by
JPHRP from
TurboTax
Importing 2 pages of the W2 created an issue that almost prevented my ability to e file. Very unclear to combine the 2 state's info into one W2
Date published: 2023-04-19
Rated 5 out of 5 by
TaxWife5 from
Turbo Tax is Awesome
Turbo Tax is easy to use and informative. Would highly recommend.
Date published: 2023-04-19
Rated 5 out of 5 by
bethium from
Turbo Tax makes it easy
Have used Turbo Tax for several years. It gets the job done as painless as possible. Our tax situation is fairly straight-forward.
Date published: 2023-04-19
Rated 2 out of 5 by
AEAAZ from
Turbo Tax needs work
Lots of minor issues (I hope no major ones, won't know until my return is accepted). If I hadn't been using TurboTax since 1999, I would switch. It seems that it has gotten worse in some ways. However, it's better than doing it yourself.
Date published: 2023-04-19
Rated 5 out of 5 by
CynicalTim from
Great Product
Been using Turbo Tax for over 20 years. Always easy. Always accurate.
Date published: 2023-04-19
Rated 4 out of 5 by
Belac34 from
TurboTax Review
TurboTax performed as advertised. I use the service because it's simple, quick, and easy for me.
Date published: 2023-04-19
Rated 1 out of 5 by
Anonymousvet from
took very long. I felt like I have no control.
I felt like I am just a button pusher on my keyboard. I don't understand anything I just filled out. I feel like TT wants us to remain ignorant on our taxes so we continue to fall victim to the overpriced 'help' they provide. If we are required to submit these every year, we should be required to learn this in school (and pass). I feel like my tax return is out of my hands, even before I see my W2s, and what's worse, they get more complicated every year.
Date published: 2023-04-19
Rated 1 out of 5 by
Too expensive 4 wat it is from
Costs way too much
It's too expensive for what it is. If I hadn't waited until the last minute, I wouldnt have spent that.
Date published: 2023-04-19
Rated 4 out of 5 by
SENORS from
IT WORKS
THE BUTTON FUNCTIONS ARE A PAIN YOU HIT THE CONTINUE BUTTON AND THE MICROSOFT DROP DOWN APPEARS
All TurboTax® Offerings Reviews - Page 569
Date published: 2023-04-19