TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from very easy to use The software was very easy to use. It was a natural intuitive process.
Date published: 2023-03-22
Rated 5 out of 5 by from Easy to use I have always had an easy time with turbo tax it has always been easy
Date published: 2023-03-22
Rated 3 out of 5 by from Unable to apply Refund to Estimated Taxes Unable to apply 2022 Federal Refund to 2023 Estimated taxes despite going to the help section. There was no Jump To option. Other than that, TurboTax worked fine. I still have to file esimated taxes in lieu of TurboTax applying my refund
Date published: 2023-03-22
Rated 5 out of 5 by from Easy and fast Quick and easy, took less than 30 minutes! Highly recommended.
Date published: 2023-03-22
Rated 5 out of 5 by from Fast and reliable! This was such a quick and easy way to file my taxes as a first time filer. Will definitely use again!
Date published: 2023-03-22
Rated 5 out of 5 by from Excellent service, even complication made simple I've been using TurboTax for over 5 years now, but somehow this year I had a hiccup. Customer service was wonderful literally walked me through the issue as if they were in the room with me.. Thank you so much Mahoganie
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is AWESOME Appreciate all the assistance in self employment. Thank you Turbo Tax.
Date published: 2023-03-22
Rated 1 out of 5 by from Horrible software quality for 2022 version Lots of crashing. Brutal 1099K linkage issue that was widely discussed on forums for months with no support from Intuit/TurboTax. The quality has decline and cost has increased. Will be looking for alternatives next year.
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo Tax is good for me I have used it for years and find it easy enough, but it can be complicated in parts when dealing with my rental properties.
Date published: 2023-03-22
Rated 1 out of 5 by from WHY DO I NEED TO PAY TO FILE MY TAXES!!!!!??????!? Absolute dog doodoothat the 14.4 billion dollar tax industry of which TurboTax is a big part is allowed to lobby for this whole awful process to even exist. Did you know in other countries people just get mailed amount or bill and asked where it should go/ come from, and if you don't agree with their number you can then do all of this junk that's just like the default for America. THIS IS FREE IN EVERY OTHER FIRST WORLD COUNTRY!
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5680
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very easy to use The software was very easy to use. It was a natural intuitive process.
Date published: 2023-03-22
Rated 5 out of 5 by from Easy to use I have always had an easy time with turbo tax it has always been easy
Date published: 2023-03-22
Rated 3 out of 5 by from Unable to apply Refund to Estimated Taxes Unable to apply 2022 Federal Refund to 2023 Estimated taxes despite going to the help section. There was no Jump To option. Other than that, TurboTax worked fine. I still have to file esimated taxes in lieu of TurboTax applying my refund
Date published: 2023-03-22
Rated 5 out of 5 by from Easy and fast Quick and easy, took less than 30 minutes! Highly recommended.
Date published: 2023-03-22
Rated 5 out of 5 by from Fast and reliable! This was such a quick and easy way to file my taxes as a first time filer. Will definitely use again!
Date published: 2023-03-22
Rated 5 out of 5 by from Excellent service, even complication made simple I've been using TurboTax for over 5 years now, but somehow this year I had a hiccup. Customer service was wonderful literally walked me through the issue as if they were in the room with me.. Thank you so much Mahoganie
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is AWESOME Appreciate all the assistance in self employment. Thank you Turbo Tax.
Date published: 2023-03-22
Rated 1 out of 5 by from Horrible software quality for 2022 version Lots of crashing. Brutal 1099K linkage issue that was widely discussed on forums for months with no support from Intuit/TurboTax. The quality has decline and cost has increased. Will be looking for alternatives next year.
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo Tax is good for me I have used it for years and find it easy enough, but it can be complicated in parts when dealing with my rental properties.
Date published: 2023-03-22
Rated 1 out of 5 by from WHY DO I NEED TO PAY TO FILE MY TAXES!!!!!??????!? Absolute dog doodoothat the 14.4 billion dollar tax industry of which TurboTax is a big part is allowed to lobby for this whole awful process to even exist. Did you know in other countries people just get mailed amount or bill and asked where it should go/ come from, and if you don't agree with their number you can then do all of this junk that's just like the default for America. THIS IS FREE IN EVERY OTHER FIRST WORLD COUNTRY!
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5680