TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Mr Turbo Tax is very thorough and easy to use! They seem to think of everything! Nothing missed.
Date published: 2023-03-22
Rated 4 out of 5 by from Quick and convenient, but you pay for it. Very good service, and quick to answer questions throughout the process, with as little input from myself to move things along. All I had to do was provide my paperwork and chat with my rep for about 45 minutes. The rest was done very quickly. The only downside is the $700+ I had to pay.
Date published: 2023-03-22
Rated 2 out of 5 by from VERY DISAPPOINTED SHOULD HAVE BEEN WELL WRITTEN/DISPLAYED THAT THERE IS NO MORE FREE STATE RETURNS AFTER 1 COPY & A $49 FEE FOR EXTRAS
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is awesome took a whole 2 hours. made money!!!! I will use turbo tax as long as I can.
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo Tax 2022 Easy to use. And flexible. Very good software. I plan on using it next year.
Date published: 2023-03-22
Rated 5 out of 5 by from Definitely Turbo Tax is Awesomr The experts were very courteous,patient and very knowledgeable greatly appreciated
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax WORKS to WORK FOR YOU!! I ran into some extreme complications and, even with the BASIC package, the 'experts' helped out IMMEDIATELY ...and I'm talking at 11:30pm in the middle of the night! They took time to explain everything and how to avoid mishaps in the future. A-M-A-Z-I-N-G!
Date published: 2023-03-22
Rated 3 out of 5 by from Meh Not thrilled with Turbotax. Paying a $39 fee to use your own refund to pay to file? Was also forced to upgrade to a pricier version even though it wasn't necessary and I didn't need or use any of the "extras" in this pricier version.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax is awesome!!!!! It was so easy and user friendly. I will use TurboTax for life.
Date published: 2023-03-22
Rated 5 out of 5 by from Free is good! All simple individual tax returns should be prepared by the IRS. All individuals should have to do is check for accuracy and file them.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5674
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from Mr Turbo Tax is very thorough and easy to use! They seem to think of everything! Nothing missed.
Date published: 2023-03-22
Rated 4 out of 5 by from Quick and convenient, but you pay for it. Very good service, and quick to answer questions throughout the process, with as little input from myself to move things along. All I had to do was provide my paperwork and chat with my rep for about 45 minutes. The rest was done very quickly. The only downside is the $700+ I had to pay.
Date published: 2023-03-22
Rated 2 out of 5 by from VERY DISAPPOINTED SHOULD HAVE BEEN WELL WRITTEN/DISPLAYED THAT THERE IS NO MORE FREE STATE RETURNS AFTER 1 COPY & A $49 FEE FOR EXTRAS
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax is awesome took a whole 2 hours. made money!!!! I will use turbo tax as long as I can.
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo Tax 2022 Easy to use. And flexible. Very good software. I plan on using it next year.
Date published: 2023-03-22
Rated 5 out of 5 by from Definitely Turbo Tax is Awesomr The experts were very courteous,patient and very knowledgeable greatly appreciated
Date published: 2023-03-22
Rated 5 out of 5 by from TurboTax WORKS to WORK FOR YOU!! I ran into some extreme complications and, even with the BASIC package, the 'experts' helped out IMMEDIATELY ...and I'm talking at 11:30pm in the middle of the night! They took time to explain everything and how to avoid mishaps in the future. A-M-A-Z-I-N-G!
Date published: 2023-03-22
Rated 3 out of 5 by from Meh Not thrilled with Turbotax. Paying a $39 fee to use your own refund to pay to file? Was also forced to upgrade to a pricier version even though it wasn't necessary and I didn't need or use any of the "extras" in this pricier version.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo tax is awesome!!!!! It was so easy and user friendly. I will use TurboTax for life.
Date published: 2023-03-22
Rated 5 out of 5 by from Free is good! All simple individual tax returns should be prepared by the IRS. All individuals should have to do is check for accuracy and file them.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5674