TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy and Secure I am new to doing my taxes so I thought I would use Turbo Tax last year which was easy but when I saw how much more simple it was this year because everything was filled in, all could say is WOW!
Date published: 2023-03-22
Rated 1 out of 5 by from Slow deterioration in quality of TTax over 25 yrs. I have been using turbotax for 25 plus years. This is absolutely the worst version I have ever seen. I am unable to access FORMS like I used to be able to do. The CAPTCHA signature (I am not a Robot) does not work on FIRE FOX. Basically, TurboTax SUCKS. I will NOT use it again. The Price is a RIP-OFF. PS I am 78 years old.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax makes taxes easy I've used turbo tax since 2018 and it is always easy and understandable.
Date published: 2023-03-22
Rated 1 out of 5 by from Prices get worse every year The prices get worse every year and the incredibly annoying ads attempting to make me pay $50+ for an upgraded filing with features I don't need. I am already forced to upgrade to deluxe every year, and now I paid $118 to get a $116 return. Absolute useless joke. I'm done using TurboTax. You won't get my money again.
Date published: 2023-03-22
Rated 4 out of 5 by from Why the price increase I have been using turbo tax for several years, this year, the prices were a lot higher, and at the end being charged a refund fee of 39.00 dollars. You went from free to charging why?
Date published: 2023-03-22
Rated 5 out of 5 by from Turreffic Awesome job made easy. Would recommend this to anyone
Date published: 2023-03-22
Rated 5 out of 5 by from turbo tax is a great way for me to do my taxes its great for me cause im a truck driver and i can do it myself
Date published: 2023-03-22
Rated 5 out of 5 by from Awesome Sam was great! Easy to use. Made things simple!!!!!
Date published: 2023-03-22
Rated 5 out of 5 by from Thank you Turbo Tax! Your explanations were very easy to understand. Very user-friendly format. I've used you for eight years. Let's make it 9!
Date published: 2023-03-22
Rated 5 out of 5 by from turbo tax is good it was fast and relatively easy to use. it was a little expensive though
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5671
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and Secure I am new to doing my taxes so I thought I would use Turbo Tax last year which was easy but when I saw how much more simple it was this year because everything was filled in, all could say is WOW!
Date published: 2023-03-22
Rated 1 out of 5 by from Slow deterioration in quality of TTax over 25 yrs. I have been using turbotax for 25 plus years. This is absolutely the worst version I have ever seen. I am unable to access FORMS like I used to be able to do. The CAPTCHA signature (I am not a Robot) does not work on FIRE FOX. Basically, TurboTax SUCKS. I will NOT use it again. The Price is a RIP-OFF. PS I am 78 years old.
Date published: 2023-03-22
Rated 5 out of 5 by from Turbo Tax makes taxes easy I've used turbo tax since 2018 and it is always easy and understandable.
Date published: 2023-03-22
Rated 1 out of 5 by from Prices get worse every year The prices get worse every year and the incredibly annoying ads attempting to make me pay $50+ for an upgraded filing with features I don't need. I am already forced to upgrade to deluxe every year, and now I paid $118 to get a $116 return. Absolute useless joke. I'm done using TurboTax. You won't get my money again.
Date published: 2023-03-22
Rated 4 out of 5 by from Why the price increase I have been using turbo tax for several years, this year, the prices were a lot higher, and at the end being charged a refund fee of 39.00 dollars. You went from free to charging why?
Date published: 2023-03-22
Rated 5 out of 5 by from Turreffic Awesome job made easy. Would recommend this to anyone
Date published: 2023-03-22
Rated 5 out of 5 by from turbo tax is a great way for me to do my taxes its great for me cause im a truck driver and i can do it myself
Date published: 2023-03-22
Rated 5 out of 5 by from Awesome Sam was great! Easy to use. Made things simple!!!!!
Date published: 2023-03-22
Rated 5 out of 5 by from Thank you Turbo Tax! Your explanations were very easy to understand. Very user-friendly format. I've used you for eight years. Let's make it 9!
Date published: 2023-03-22
Rated 5 out of 5 by from turbo tax is good it was fast and relatively easy to use. it was a little expensive though
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 5671