TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy to use I needed to speak with someone on the phone. He was VERY patient with me and took all the time I needed, I didn't feel rushed , he made sure I understood before we hung up. Great example of customer service
Date published: 2021-05-18
Rated 5 out of 5 by from Nice and easy 2020 was my first year owning/selling stock and all of the additional documents I received were very overwhelming. Turbotax did all the work and their community answered all of my questions.
Date published: 2021-05-18
Rated 2 out of 5 by from Annoying but Useful Could not seem to find the free option again after using the Deluxe version the previous year. Which is especially annoying since I got it the Deluxe version for a specific refund thing and now the IRS wants me to pay it back. Still, TurboTax is helpful when filing since I can do it myself without paying another person so I'll probably keep using it.
Date published: 2021-05-18
Rated 5 out of 5 by from 2020 TAX EXCELLENT VERY DETAIL . GREAT SELF CHECK INFORMATION
Date published: 2021-05-18
Rated 5 out of 5 by from very good, quick very good ease to use, got through it in no time !
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax was very helpful and easy to use and understand.
Date published: 2021-05-18
Rated 2 out of 5 by from Can't call to pay Tried to call to pay, and automated voice would not let me get in touch with a live representative. Insisted that I get help via email or text. The information was not what I wanted. I needed to PAY!
Date published: 2021-05-18
Rated 5 out of 5 by from good good service helped me save time and money. would recommend
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Great The entire process was very easy from begining to end.
Date published: 2021-05-18
Rated 5 out of 5 by from turbo stacks on stacks quick n easy easy to understand would be sick if like a robo chick talked to you the whole time or if turbo tax ran some kinda video in the background or some music or something
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 568
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy to use I needed to speak with someone on the phone. He was VERY patient with me and took all the time I needed, I didn't feel rushed , he made sure I understood before we hung up. Great example of customer service
Date published: 2021-05-18
Rated 5 out of 5 by from Nice and easy 2020 was my first year owning/selling stock and all of the additional documents I received were very overwhelming. Turbotax did all the work and their community answered all of my questions.
Date published: 2021-05-18
Rated 2 out of 5 by from Annoying but Useful Could not seem to find the free option again after using the Deluxe version the previous year. Which is especially annoying since I got it the Deluxe version for a specific refund thing and now the IRS wants me to pay it back. Still, TurboTax is helpful when filing since I can do it myself without paying another person so I'll probably keep using it.
Date published: 2021-05-18
Rated 5 out of 5 by from 2020 TAX EXCELLENT VERY DETAIL . GREAT SELF CHECK INFORMATION
Date published: 2021-05-18
Rated 5 out of 5 by from very good, quick very good ease to use, got through it in no time !
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is great Turbo Tax was very helpful and easy to use and understand.
Date published: 2021-05-18
Rated 2 out of 5 by from Can't call to pay Tried to call to pay, and automated voice would not let me get in touch with a live representative. Insisted that I get help via email or text. The information was not what I wanted. I needed to PAY!
Date published: 2021-05-18
Rated 5 out of 5 by from good good service helped me save time and money. would recommend
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Great The entire process was very easy from begining to end.
Date published: 2021-05-18
Rated 5 out of 5 by from turbo stacks on stacks quick n easy easy to understand would be sick if like a robo chick talked to you the whole time or if turbo tax ran some kinda video in the background or some music or something
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 568