TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Rejected due ti identity theft Pretty good except that my tax return was rejected. Apparently, I was a victim of Identity theft. I was not aware of this since I filed my taxes last year. It took this year for
Date published: 2023-04-19
Rated 5 out of 5 by from got the job done I use it every year, its been a real asset and support
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is Super easy & awesome it ca be frightening, when you see the numbers, but Turbo helps you along the way.
Date published: 2023-04-19
Rated 4 out of 5 by from one more time This software says one more time or just one more step far too often!
Date published: 2023-04-19
Rated 5 out of 5 by from Simple Very simple to use. Explains every step. Not hard to use.
Date published: 2023-04-19
Rated 5 out of 5 by from I Love TurboTax I can't believe I haven't used TurboTax sooner! Best tax experience EVER!
Date published: 2023-04-19
Rated 1 out of 5 by from Not an Intuit Fan The platform is fine, but I deeply resent the fact that Intuit lobbies the federal government to keep the US tax code as complicated as possible in order to create the need for your product in the first place. Furthermore, it's interesting how it gets more difficult each year to access the free version for simple filing. This year, I must have somehow selected that I was interested in Premium (I wasn't), and when I asked a representative how to downgrade at checkout she informed me I would need to restart my entire return. I guess the design team overlooked that feature -- oops! If this isn't blatant highway robbery, I don't know what is. Thanks for including the fun new timer feature this year and reminding me on every other page how lucky I am to have chosen Turbotax to make my return easy! Always a pleasure.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is EASY and Fast! Love this product and it is so easy to use! Its so reliable and fast!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is a lifesaver!! Easy and intuitive tool to create and file taxes. TurboTax keeps it simple.
Date published: 2023-04-19
Rated 2 out of 5 by from turbo tax failed, they missed very important step No where during entering in my information did they ask for my PIN which caused all 3 of my returns to get rejected!!! And I had to pay turbo tax for this failure???
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 567
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Rejected due ti identity theft Pretty good except that my tax return was rejected. Apparently, I was a victim of Identity theft. I was not aware of this since I filed my taxes last year. It took this year for
Date published: 2023-04-19
Rated 5 out of 5 by from got the job done I use it every year, its been a real asset and support
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is Super easy & awesome it ca be frightening, when you see the numbers, but Turbo helps you along the way.
Date published: 2023-04-19
Rated 4 out of 5 by from one more time This software says one more time or just one more step far too often!
Date published: 2023-04-19
Rated 5 out of 5 by from Simple Very simple to use. Explains every step. Not hard to use.
Date published: 2023-04-19
Rated 5 out of 5 by from I Love TurboTax I can't believe I haven't used TurboTax sooner! Best tax experience EVER!
Date published: 2023-04-19
Rated 1 out of 5 by from Not an Intuit Fan The platform is fine, but I deeply resent the fact that Intuit lobbies the federal government to keep the US tax code as complicated as possible in order to create the need for your product in the first place. Furthermore, it's interesting how it gets more difficult each year to access the free version for simple filing. This year, I must have somehow selected that I was interested in Premium (I wasn't), and when I asked a representative how to downgrade at checkout she informed me I would need to restart my entire return. I guess the design team overlooked that feature -- oops! If this isn't blatant highway robbery, I don't know what is. Thanks for including the fun new timer feature this year and reminding me on every other page how lucky I am to have chosen Turbotax to make my return easy! Always a pleasure.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is EASY and Fast! Love this product and it is so easy to use! Its so reliable and fast!
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is a lifesaver!! Easy and intuitive tool to create and file taxes. TurboTax keeps it simple.
Date published: 2023-04-19
Rated 2 out of 5 by from turbo tax failed, they missed very important step No where during entering in my information did they ask for my PIN which caused all 3 of my returns to get rejected!!! And I had to pay turbo tax for this failure???
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 567