TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Hot in Peoria from
The greatest thing since the telephone!!!
Just wonderfully easy, and accurate , thanks Turbo tax!!
Date published: 2023-03-23
Rated 5 out of 5 by
rsteele132 from
great
was an amazing east experience, did not have the headache i thought i would.
Date published: 2023-03-23
Rated 5 out of 5 by
DanielleCarter from
easy to use and gives peace of mind
I have used Turbo tax for 5 years because of the ease of the process. It is also helpful to be able to view previous returns online at any time.
Date published: 2023-03-23
Rated 5 out of 5 by
MDP76 from
Turbo Tax is so helpful
Turbo Tax is great! It is so easy to navigate! I plan on using it again next year!
Date published: 2023-03-23
Rated 3 out of 5 by
JohnM3FP from
Not as simple as they would have you believe!
I have used TurboTax for a long time - probably 15+ years. Mostly it works fine, but there always a couple extra questions at the time of review that I do not understand. I look everywhere for answers and end up guessing at the answer. These things should be asked DURING the program, not when it is being checked. Also, I was under the impression it would autosave. NO! You must manually save the data. I entered almost all my data only to try to log onto ItsDeductible and the computer froze asking for the keychain password. I had to force close TurboTax and nothing had been saved. The program should prompt to save it right after entering name and address then every 30 minutes it should autosave. Seems a simple thing to add to the program.
Date published: 2023-03-23
Rated 4 out of 5 by
auris from
good
good for providing this service and we will hope to use it again
Date published: 2023-03-23
Rated 3 out of 5 by
Koo yoo from
Turbo Tax showed me that my file was rejected
I had to navigate to find out how to fix my return.
Date published: 2023-03-23
Rated 5 out of 5 by
Bomua32 from
Turbo tax is amazing I really the way they help me
I had an amazing experience with turbo tax, from the beginning through the end they really help me Lot, they guide me and the customers services incredibly friendly
Date published: 2023-03-23
Rated 4 out of 5 by
The other Tim from
Turbotax worked
The software walked me through the process, any hiccups were minor.
Date published: 2023-03-23
Rated 1 out of 5 by
biakabatuka from
Online version is a scam
Do NOT use the online version of TurboTax. It forces you to upgrade to Premium ($119) if you sold stocks. I know for a fact that my father and brother in identical tax situations were able to file with Deluxe ($59) purchased from a store. Downgrading the online version requires clearing your return and starting over. Not happening after spending a few hours preparing my return.
All TurboTax® Offerings Reviews - Page 5652
Date published: 2023-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Hot in Peoria from
The greatest thing since the telephone!!!
Just wonderfully easy, and accurate , thanks Turbo tax!!
Date published: 2023-03-23
Rated 5 out of 5 by
rsteele132 from
great
was an amazing east experience, did not have the headache i thought i would.
Date published: 2023-03-23
Rated 5 out of 5 by
DanielleCarter from
easy to use and gives peace of mind
I have used Turbo tax for 5 years because of the ease of the process. It is also helpful to be able to view previous returns online at any time.
Date published: 2023-03-23
Rated 5 out of 5 by
MDP76 from
Turbo Tax is so helpful
Turbo Tax is great! It is so easy to navigate! I plan on using it again next year!
Date published: 2023-03-23
Rated 3 out of 5 by
JohnM3FP from
Not as simple as they would have you believe!
I have used TurboTax for a long time - probably 15+ years. Mostly it works fine, but there always a couple extra questions at the time of review that I do not understand. I look everywhere for answers and end up guessing at the answer. These things should be asked DURING the program, not when it is being checked. Also, I was under the impression it would autosave. NO! You must manually save the data. I entered almost all my data only to try to log onto ItsDeductible and the computer froze asking for the keychain password. I had to force close TurboTax and nothing had been saved. The program should prompt to save it right after entering name and address then every 30 minutes it should autosave. Seems a simple thing to add to the program.
Date published: 2023-03-23
Rated 4 out of 5 by
auris from
good
good for providing this service and we will hope to use it again
Date published: 2023-03-23
Rated 3 out of 5 by
Koo yoo from
Turbo Tax showed me that my file was rejected
I had to navigate to find out how to fix my return.
Date published: 2023-03-23
Rated 5 out of 5 by
Bomua32 from
Turbo tax is amazing I really the way they help me
I had an amazing experience with turbo tax, from the beginning through the end they really help me Lot, they guide me and the customers services incredibly friendly
Date published: 2023-03-23
Rated 4 out of 5 by
The other Tim from
Turbotax worked
The software walked me through the process, any hiccups were minor.
Date published: 2023-03-23
Rated 1 out of 5 by
biakabatuka from
Online version is a scam
Do NOT use the online version of TurboTax. It forces you to upgrade to Premium ($119) if you sold stocks. I know for a fact that my father and brother in identical tax situations were able to file with Deluxe ($59) purchased from a store. Downgrading the online version requires clearing your return and starting over. Not happening after spending a few hours preparing my return.
All TurboTax® Offerings Reviews - Page 5652
Date published: 2023-03-23