TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from TurboTax is getting equally expensive When I first began using turbo tax it was so affordable and didn't pressure you to add more fees on top of fees. They even charged to have them take the payment from my refund. I loved TurboTax but I hope they're not going downhill and start charging just as much as their competitors. It will be a tough decision to make for next year.
Date published: 2023-03-23
Rated 5 out of 5 by from TURBO TAX ROCKS!!! teriffic program this year - the easiest to complete in the 10+ years I have been using your program. I did contact your staff and they were knowledgeable/empathetic/supportive and genuinely customer service oriented.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo tax makes filing easy. I forgot to add one of my tax forms and Turbo tax made it so easy to amend my taxes. To add the form.
Date published: 2023-03-23
Rated 5 out of 5 by from very easy to use ease of use and help buttons are very helpful and informative
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo tax is great to use easy to navigate. My experience is wonderful so easy to understand . It’s a hassle free
Date published: 2023-03-23
Rated 4 out of 5 by from good nice, very good. I used turbo tax a couple years, and next year i will again
Date published: 2023-03-23
Rated 1 out of 5 by from A guy can dream I've used turbo tax several times throughout the years and it feels like the service gets more and more showy and does less and less the work. I have a pretty normal return and yet hundreds of dollars to file my return. I can't wait for the day for this company to go under. A guy can dream.Turbo Tax use to be easy. 5 hours to file my taxes
Date published: 2023-03-23
Rated 4 out of 5 by from It's pretty easy Honestly really easy to use. They let you know where to put what.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax The process was simple even though I messed it up. The lady I chatted with (Mary) was awesome with her help to fix my issue.
Date published: 2023-03-23
Rated 5 out of 5 by from 100% Helpful Great service, and help. Had some issues with the website but that’s it. Besides that it was a huge help!
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5650
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax is getting equally expensive When I first began using turbo tax it was so affordable and didn't pressure you to add more fees on top of fees. They even charged to have them take the payment from my refund. I loved TurboTax but I hope they're not going downhill and start charging just as much as their competitors. It will be a tough decision to make for next year.
Date published: 2023-03-23
Rated 5 out of 5 by from TURBO TAX ROCKS!!! teriffic program this year - the easiest to complete in the 10+ years I have been using your program. I did contact your staff and they were knowledgeable/empathetic/supportive and genuinely customer service oriented.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo tax makes filing easy. I forgot to add one of my tax forms and Turbo tax made it so easy to amend my taxes. To add the form.
Date published: 2023-03-23
Rated 5 out of 5 by from very easy to use ease of use and help buttons are very helpful and informative
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo tax is great to use easy to navigate. My experience is wonderful so easy to understand . It’s a hassle free
Date published: 2023-03-23
Rated 4 out of 5 by from good nice, very good. I used turbo tax a couple years, and next year i will again
Date published: 2023-03-23
Rated 1 out of 5 by from A guy can dream I've used turbo tax several times throughout the years and it feels like the service gets more and more showy and does less and less the work. I have a pretty normal return and yet hundreds of dollars to file my return. I can't wait for the day for this company to go under. A guy can dream.Turbo Tax use to be easy. 5 hours to file my taxes
Date published: 2023-03-23
Rated 4 out of 5 by from It's pretty easy Honestly really easy to use. They let you know where to put what.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax The process was simple even though I messed it up. The lady I chatted with (Mary) was awesome with her help to fix my issue.
Date published: 2023-03-23
Rated 5 out of 5 by from 100% Helpful Great service, and help. Had some issues with the website but that’s it. Besides that it was a huge help!
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5650