TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax Online I have always had the easiest experience doing my taxes with turbo tax online. For the past 5 years It has been self explanatory even a 3rd grader can accomplish it with ease. I will never get my taxes done by a professional when I can do them myself on my own time. Thanks Turbo Tax
Date published: 2023-03-23
Rated 4 out of 5 by from Used Turbo Tax Turbo Tax helped me efficiently file my taxes, but 150% more expensive this year.
Date published: 2023-03-23
Rated 5 out of 5 by from It was helpful, easy to understand and very quick I have used TurboTax for over 3 years and can’t think of any other way to do it - they are in my mind the best -!! Look me up to promote you on my Instagram if you like - Sexystephie _1
Date published: 2023-03-23
Rated 4 out of 5 by from First time I eve had problems with turbo tax Had to contact via phone conversation twice this year which I've never had to do before. One of the issues even took the representative a while to figure out what the problem was.
Date published: 2023-03-23
Rated 5 out of 5 by from Great product, used it for 31 years Your Tax professional worked with me through frustrating issues and stayed with me untill it was cleared up. Very patient, thank you!!
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax Is very user friendly!!!! Amazes me how much easier and faster this becomes each year! Amazing Software!
Date published: 2023-03-23
Rated 3 out of 5 by from Just use the automated system, the "Pros" do We had a complicated situation this year, or so we thought, and the advertisement told us "Tailored to you". So we tried it. We had sold a house, moved, bought a house, I'd quit my job and my wife started a new job in a new state. We thought having help would be nice. What I got was someone who couldn't be bothered to understand that I didn't live in Washington DC, I lived in Washington State. My "Professional" admitted that she HAD NOT LOOKED at the fact that HALF OF OUR income was earned in a state without income tax. AND...AND...somehow, she had us paying $900 in tax to the State when in fact we were due a $1300 REFUND...which was obvious from my wife paying twice that much in tax. I will NEVER trust the "Pro's" again. I'm not sure that after this year I'll trust turbotax. When I ran the taxes myself NOT ONLY did I find $1300 in state refund but I ALSO found more in Federal. I don't often write reviews and we've been using this system for years but...I'm disgusted.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax Turbo tax makes it easy to navigate threw the process. And i appreciate the helpful information when i dont understand an item clearly.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbotax makes normal fast seem slow. Great experience! I pay taxes in a couple of states, and Turbotax always makes this easy. This year was the easiest it has ever been! Excellent product! Keep on turboing!
Date published: 2023-03-23
Rated 2 out of 5 by from Do not recommend TurboTax Live Assisted Deluxe For what should have been simple tax returns I ended up paying almost $200. Most of the cost came from the TurboTax Live Assisted Deluxe. It didn't give me any other options to add my HSA form. Disappointed in the cost of this.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5640
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax Online I have always had the easiest experience doing my taxes with turbo tax online. For the past 5 years It has been self explanatory even a 3rd grader can accomplish it with ease. I will never get my taxes done by a professional when I can do them myself on my own time. Thanks Turbo Tax
Date published: 2023-03-23
Rated 4 out of 5 by from Used Turbo Tax Turbo Tax helped me efficiently file my taxes, but 150% more expensive this year.
Date published: 2023-03-23
Rated 5 out of 5 by from It was helpful, easy to understand and very quick I have used TurboTax for over 3 years and can’t think of any other way to do it - they are in my mind the best -!! Look me up to promote you on my Instagram if you like - Sexystephie _1
Date published: 2023-03-23
Rated 4 out of 5 by from First time I eve had problems with turbo tax Had to contact via phone conversation twice this year which I've never had to do before. One of the issues even took the representative a while to figure out what the problem was.
Date published: 2023-03-23
Rated 5 out of 5 by from Great product, used it for 31 years Your Tax professional worked with me through frustrating issues and stayed with me untill it was cleared up. Very patient, thank you!!
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax Is very user friendly!!!! Amazes me how much easier and faster this becomes each year! Amazing Software!
Date published: 2023-03-23
Rated 3 out of 5 by from Just use the automated system, the "Pros" do We had a complicated situation this year, or so we thought, and the advertisement told us "Tailored to you". So we tried it. We had sold a house, moved, bought a house, I'd quit my job and my wife started a new job in a new state. We thought having help would be nice. What I got was someone who couldn't be bothered to understand that I didn't live in Washington DC, I lived in Washington State. My "Professional" admitted that she HAD NOT LOOKED at the fact that HALF OF OUR income was earned in a state without income tax. AND...AND...somehow, she had us paying $900 in tax to the State when in fact we were due a $1300 REFUND...which was obvious from my wife paying twice that much in tax. I will NEVER trust the "Pro's" again. I'm not sure that after this year I'll trust turbotax. When I ran the taxes myself NOT ONLY did I find $1300 in state refund but I ALSO found more in Federal. I don't often write reviews and we've been using this system for years but...I'm disgusted.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax Turbo tax makes it easy to navigate threw the process. And i appreciate the helpful information when i dont understand an item clearly.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbotax makes normal fast seem slow. Great experience! I pay taxes in a couple of states, and Turbotax always makes this easy. This year was the easiest it has ever been! Excellent product! Keep on turboing!
Date published: 2023-03-23
Rated 2 out of 5 by from Do not recommend TurboTax Live Assisted Deluxe For what should have been simple tax returns I ended up paying almost $200. Most of the cost came from the TurboTax Live Assisted Deluxe. It didn't give me any other options to add my HSA form. Disappointed in the cost of this.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5640