TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
mobettahbob from
failed to file my return
It wasn't as easy as in past years. It was harder to navigate but what brought the low review was that they failed to file my returns and I had to go back in a month later to to this. I was not happy about that.
Date published: 2023-03-23
Rated 3 out of 5 by
DGS23 from
Needs consistency with some IRS instructions.
Unable to enter offset to received 1099 on Schedule 1, line 24z as instructed by IRS. This line appears blocked in TurboTax. Had conversation with Customer Support and unable to resolve or determine reason for blocking that line. Multiple threads on this issue.
Date published: 2023-03-23
Rated 5 out of 5 by
Dahc6268 from
Simple and effective!
Very easy to navigate! Saves time and Money especially the 2nd year when your info is already in the system!
Date published: 2023-03-23
Rated 5 out of 5 by
Mel Mel Mel from
Awesome
I love turbo tax. I use turbo tax every year when tax season comes.
Date published: 2023-03-23
Rated 5 out of 5 by
Notanicknamefan from
TurboTax was super easy
Very easy to use platform. The tax expert was excellent.
Date published: 2023-03-23
Rated 4 out of 5 by
Emma2022 from
Great
IT is easy to follow step by step. Turbo Tax is siperior
Date published: 2023-03-23
Rated 4 out of 5 by
Rob__ from
Some Improvements would make product better
Could not figure out how to obtain a printed comparison report for prior yesrs ve 2022 Did not want to waste paper printing vouchers for 2023 should be optional not "mandated" Current version does not include recommendations for avoiding future year penalties related to RMD withdrawals, e.g., increase federal witholding percentage. Penalties related to RMD witholdings not explained well
Date published: 2023-03-23
Rated 5 out of 5 by
Kelbay from
Federal Tax Return
Ease of use, guidance, understandable, confidence.
Date published: 2023-03-23
Rated 5 out of 5 by
y2jan44 from
Amazingly easy and quick.
So easy and quick. Will use Turbo tax every year. hands down the best
Date published: 2023-03-23
Rated 5 out of 5 by
River04 from
A simple and great way to do taxes!
I love how simple and easy to understand everything is. As a young person who is new at doing taxes, this makes it a lot easier. Thank you so much!
All TurboTax® Offerings Reviews - Page 5629
Date published: 2023-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
mobettahbob from
failed to file my return
It wasn't as easy as in past years. It was harder to navigate but what brought the low review was that they failed to file my returns and I had to go back in a month later to to this. I was not happy about that.
Date published: 2023-03-23
Rated 3 out of 5 by
DGS23 from
Needs consistency with some IRS instructions.
Unable to enter offset to received 1099 on Schedule 1, line 24z as instructed by IRS. This line appears blocked in TurboTax. Had conversation with Customer Support and unable to resolve or determine reason for blocking that line. Multiple threads on this issue.
Date published: 2023-03-23
Rated 5 out of 5 by
Dahc6268 from
Simple and effective!
Very easy to navigate! Saves time and Money especially the 2nd year when your info is already in the system!
Date published: 2023-03-23
Rated 5 out of 5 by
Mel Mel Mel from
Awesome
I love turbo tax. I use turbo tax every year when tax season comes.
Date published: 2023-03-23
Rated 5 out of 5 by
Notanicknamefan from
TurboTax was super easy
Very easy to use platform. The tax expert was excellent.
Date published: 2023-03-23
Rated 4 out of 5 by
Emma2022 from
Great
IT is easy to follow step by step. Turbo Tax is siperior
Date published: 2023-03-23
Rated 4 out of 5 by
Rob__ from
Some Improvements would make product better
Could not figure out how to obtain a printed comparison report for prior yesrs ve 2022 Did not want to waste paper printing vouchers for 2023 should be optional not "mandated" Current version does not include recommendations for avoiding future year penalties related to RMD withdrawals, e.g., increase federal witholding percentage. Penalties related to RMD witholdings not explained well
Date published: 2023-03-23
Rated 5 out of 5 by
Kelbay from
Federal Tax Return
Ease of use, guidance, understandable, confidence.
Date published: 2023-03-23
Rated 5 out of 5 by
y2jan44 from
Amazingly easy and quick.
So easy and quick. Will use Turbo tax every year. hands down the best
Date published: 2023-03-23
Rated 5 out of 5 by
River04 from
A simple and great way to do taxes!
I love how simple and easy to understand everything is. As a young person who is new at doing taxes, this makes it a lot easier. Thank you so much!
All TurboTax® Offerings Reviews - Page 5629
Date published: 2023-03-23