TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
BritAbles227 from
Pay for xtra services is scam, great base product
I always did just the basic sign up and tools never paid extra for any other additions but this tax season I decided to and it wasn't worth it at all. I paid $247 for the same process I would have just paying the $59 standard. Very upset I spent the extra money for no real benefit, Seems like I paid extra for security which doesn't feel worth it at all. Great base service tho, as long as you don't spend extra, this is worth it.
Date published: 2023-03-23
Rated 5 out of 5 by
WH2525 from
Reliable and easy
I have used for several years and found up to date and helpful
Date published: 2023-03-23
Rated 5 out of 5 by
MimiDebra from
Great Turbo Tax
So easy to file your taxes with Turbo Tax. Always an easy process.
Date published: 2023-03-23
Rated 3 out of 5 by
ILovebread from
Eh...
I've used TurboTax for several years, but this year I was frustrated. I paid extra for a higher level of service that was supposed to allow me to chat with a "live tax expert" and yet when I clicked it, they wanted me to go up yet another step. Overall, I paid $189 to spend over 4 hours doing my taxes myself. Last year I had them done (for the first time in 10 years) for $310. I'm now more than willing to pay the extra $120 to get 4 hours of my life back, especially when I'm still not 100% sure they were done correctly since they wouldn't allow me to "chat with an expert."
Date published: 2023-03-23
Rated 5 out of 5 by
Pamther1Steve from
Turbo Tax is aaesome and simple to use
Love it xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-03-23
Rated 5 out of 5 by
Jess979 from
fast and helpful
I needed help and someone called right away to help answer my question.
Date published: 2023-03-23
Rated 4 out of 5 by
vadap28 from
TurboTax makes my life easierxxxxxxxxxxxxxxxxxxxxx
Easy and fast to use. xxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-03-23
Rated 5 out of 5 by
S435 from
TurboTax
I have used them for the past 3-4 years. Theymake iteasy and only takes a few hours.
Date published: 2023-03-23
Rated 5 out of 5 by
michikato7 from
TurboTax - great comforting and helpful service
Turbotax's platform has overall been very easy to use in terms of actually filing. I have had some difficulties when it comes down to purchase of different product versions and the process of actually submitting and having to go through the process of e-filing again (which was not a big deal because Turbotax saved the documents even though it didn't appear to). I was really scared when I thought I lost all my tax return documents but TurboTax's team has been very helpful in every issue I have had and made me that much more likely to use Turbotax aside from a couple of functional issues.
Date published: 2023-03-23
Rated 4 out of 5 by
T2223 from
Turbotax was pretty helpful
TurboTax was helpful for the most part. However, it didn't always recognize changes after I reviewed certain items.
All TurboTax® Offerings Reviews - Page 5624
Date published: 2023-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
BritAbles227 from
Pay for xtra services is scam, great base product
I always did just the basic sign up and tools never paid extra for any other additions but this tax season I decided to and it wasn't worth it at all. I paid $247 for the same process I would have just paying the $59 standard. Very upset I spent the extra money for no real benefit, Seems like I paid extra for security which doesn't feel worth it at all. Great base service tho, as long as you don't spend extra, this is worth it.
Date published: 2023-03-23
Rated 5 out of 5 by
WH2525 from
Reliable and easy
I have used for several years and found up to date and helpful
Date published: 2023-03-23
Rated 5 out of 5 by
MimiDebra from
Great Turbo Tax
So easy to file your taxes with Turbo Tax. Always an easy process.
Date published: 2023-03-23
Rated 3 out of 5 by
ILovebread from
Eh...
I've used TurboTax for several years, but this year I was frustrated. I paid extra for a higher level of service that was supposed to allow me to chat with a "live tax expert" and yet when I clicked it, they wanted me to go up yet another step. Overall, I paid $189 to spend over 4 hours doing my taxes myself. Last year I had them done (for the first time in 10 years) for $310. I'm now more than willing to pay the extra $120 to get 4 hours of my life back, especially when I'm still not 100% sure they were done correctly since they wouldn't allow me to "chat with an expert."
Date published: 2023-03-23
Rated 5 out of 5 by
Pamther1Steve from
Turbo Tax is aaesome and simple to use
Love it xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-03-23
Rated 5 out of 5 by
Jess979 from
fast and helpful
I needed help and someone called right away to help answer my question.
Date published: 2023-03-23
Rated 4 out of 5 by
vadap28 from
TurboTax makes my life easierxxxxxxxxxxxxxxxxxxxxx
Easy and fast to use. xxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxx
Date published: 2023-03-23
Rated 5 out of 5 by
S435 from
TurboTax
I have used them for the past 3-4 years. Theymake iteasy and only takes a few hours.
Date published: 2023-03-23
Rated 5 out of 5 by
michikato7 from
TurboTax - great comforting and helpful service
Turbotax's platform has overall been very easy to use in terms of actually filing. I have had some difficulties when it comes down to purchase of different product versions and the process of actually submitting and having to go through the process of e-filing again (which was not a big deal because Turbotax saved the documents even though it didn't appear to). I was really scared when I thought I lost all my tax return documents but TurboTax's team has been very helpful in every issue I have had and made me that much more likely to use Turbotax aside from a couple of functional issues.
Date published: 2023-03-23
Rated 4 out of 5 by
T2223 from
Turbotax was pretty helpful
TurboTax was helpful for the most part. However, it didn't always recognize changes after I reviewed certain items.
All TurboTax® Offerings Reviews - Page 5624
Date published: 2023-03-23