TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Easy to use Had trouble but the steps helps out a lot and makes it easy to access your account
Date published: 2023-03-23
Rated 4 out of 5 by from Simple enough to use. Hope for the max return TurboTax is great and easy to navigate. I know that there may be things that I was entitled to but wasn't knowledgeable enough just yet to be sure I was getting every benefit we are entitled to as a small business, but that has more to do with my lack of knowledge than the systems smooth navigation. Felt good submitting my taxes with TurboTax.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is so easy! The entire experience gets easier and easier each year! I can't wait to see how they streamline it for next year! Thank you for always being the best way to file my taxes!
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax Was very easy and fast to use! will be using this from now on!
Date published: 2023-03-23
Rated 5 out of 5 by from Awesome job! Turbo Tax have never let me down...thank you much!
Date published: 2023-03-23
Rated 5 out of 5 by from Awesome Was veryy easy and painless just do what it was and it does the work for you really smooth experience.
Date published: 2023-03-23
Rated 5 out of 5 by from Thankful for TurboTax Not feeling well lately and this easy to use TurboTax made everything so fast and easy to do
Date published: 2023-03-23
Rated 4 out of 5 by from Needs a lot of outside research Its okay. Just need to be more user friendly. Given that I'm a first time filer.
Date published: 2023-03-23
Rated 1 out of 5 by from Worksheet sched E asset depreciation keep looping Worksheet sched E asset depreciation keep looping so I cannot E-file I deleted asset and close TT, then added it again but stil same error
Date published: 2023-03-23
Rated 3 out of 5 by from DISTURBING ERRORS During e-filing you found errors which you didn't find during review!? I find that very strange. Nothing changed during the filing process, and you assured me everything was fine when I started the filing process. Also, during the earlier review (federal/state) you asked for quite a bit of information you had said earlier had been transferred from my 2021 return. During that review you also asked for information out of context and it was difficult to tell what's really being requested. The only way I could get my returns to pass review was go to the forms and fill things out there. Not a great endorsement of your programming! Interesting - you say "Jim" isn't a valid Nickname!? The error message was "1 character too short"!
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5623
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to use Had trouble but the steps helps out a lot and makes it easy to access your account
Date published: 2023-03-23
Rated 4 out of 5 by from Simple enough to use. Hope for the max return TurboTax is great and easy to navigate. I know that there may be things that I was entitled to but wasn't knowledgeable enough just yet to be sure I was getting every benefit we are entitled to as a small business, but that has more to do with my lack of knowledge than the systems smooth navigation. Felt good submitting my taxes with TurboTax.
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is so easy! The entire experience gets easier and easier each year! I can't wait to see how they streamline it for next year! Thank you for always being the best way to file my taxes!
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax Was very easy and fast to use! will be using this from now on!
Date published: 2023-03-23
Rated 5 out of 5 by from Awesome job! Turbo Tax have never let me down...thank you much!
Date published: 2023-03-23
Rated 5 out of 5 by from Awesome Was veryy easy and painless just do what it was and it does the work for you really smooth experience.
Date published: 2023-03-23
Rated 5 out of 5 by from Thankful for TurboTax Not feeling well lately and this easy to use TurboTax made everything so fast and easy to do
Date published: 2023-03-23
Rated 4 out of 5 by from Needs a lot of outside research Its okay. Just need to be more user friendly. Given that I'm a first time filer.
Date published: 2023-03-23
Rated 1 out of 5 by from Worksheet sched E asset depreciation keep looping Worksheet sched E asset depreciation keep looping so I cannot E-file I deleted asset and close TT, then added it again but stil same error
Date published: 2023-03-23
Rated 3 out of 5 by from DISTURBING ERRORS During e-filing you found errors which you didn't find during review!? I find that very strange. Nothing changed during the filing process, and you assured me everything was fine when I started the filing process. Also, during the earlier review (federal/state) you asked for quite a bit of information you had said earlier had been transferred from my 2021 return. During that review you also asked for information out of context and it was difficult to tell what's really being requested. The only way I could get my returns to pass review was go to the forms and fill things out there. Not a great endorsement of your programming! Interesting - you say "Jim" isn't a valid Nickname!? The error message was "1 character too short"!
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5623