TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Montez199999 from
Easy to use
Had trouble but the steps helps out a lot and makes it easy to access your account
Date published: 2023-03-23
Rated 4 out of 5 by
808ki from
Simple enough to use. Hope for the max return
TurboTax is great and easy to navigate. I know that there may be things that I was entitled to but wasn't knowledgeable enough just yet to be sure I was getting every benefit we are entitled to as a small business, but that has more to do with my lack of knowledge than the systems smooth navigation. Felt good submitting my taxes with TurboTax.
Date published: 2023-03-23
Rated 5 out of 5 by
ChristalRR from
TurboTax is so easy!
The entire experience gets easier and easier each year! I can't wait to see how they streamline it for next year! Thank you for always being the best way to file my taxes!
Date published: 2023-03-23
Rated 5 out of 5 by
roxanna88 from
Turbo Tax
Was very easy and fast to use! will be using this from now on!
Date published: 2023-03-23
Rated 5 out of 5 by
Cbarb55 from
Awesome job!
Turbo Tax have never let me down...thank you much!
Date published: 2023-03-23
Rated 5 out of 5 by
Evamarie68 from
Awesome
Was veryy easy and painless just do what it was and it does the work for you really smooth experience.
Date published: 2023-03-23
Rated 5 out of 5 by
Dinaturbo from
Thankful for TurboTax
Not feeling well lately and this easy to use TurboTax made everything so fast and easy to do
Date published: 2023-03-23
Rated 4 out of 5 by
NewfilerChicago86 from
Needs a lot of outside research
Its okay. Just need to be more user friendly. Given that I'm a first time filer.
Date published: 2023-03-23
Rated 1 out of 5 by
FerdyGondo1 from
Worksheet sched E asset depreciation keep looping
Worksheet sched E asset depreciation keep looping so I cannot E-file I deleted asset and close TT, then added it again but stil same error
Date published: 2023-03-23
Rated 3 out of 5 by
Jim 1 character too short from
DISTURBING ERRORS
During e-filing you found errors which you didn't find during review!? I find that very strange. Nothing changed during the filing process, and you assured me everything was fine when I started the filing process. Also, during the earlier review (federal/state) you asked for quite a bit of information you had said earlier had been transferred from my 2021 return. During that review you also asked for information out of context and it was difficult to tell what's really being requested. The only way I could get my returns to pass review was go to the forms and fill things out there. Not a great endorsement of your programming! Interesting - you say "Jim" isn't a valid Nickname!? The error message was "1 character too short"!
All TurboTax® Offerings Reviews - Page 5623
Date published: 2023-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Montez199999 from
Easy to use
Had trouble but the steps helps out a lot and makes it easy to access your account
Date published: 2023-03-23
Rated 4 out of 5 by
808ki from
Simple enough to use. Hope for the max return
TurboTax is great and easy to navigate. I know that there may be things that I was entitled to but wasn't knowledgeable enough just yet to be sure I was getting every benefit we are entitled to as a small business, but that has more to do with my lack of knowledge than the systems smooth navigation. Felt good submitting my taxes with TurboTax.
Date published: 2023-03-23
Rated 5 out of 5 by
ChristalRR from
TurboTax is so easy!
The entire experience gets easier and easier each year! I can't wait to see how they streamline it for next year! Thank you for always being the best way to file my taxes!
Date published: 2023-03-23
Rated 5 out of 5 by
roxanna88 from
Turbo Tax
Was very easy and fast to use! will be using this from now on!
Date published: 2023-03-23
Rated 5 out of 5 by
Cbarb55 from
Awesome job!
Turbo Tax have never let me down...thank you much!
Date published: 2023-03-23
Rated 5 out of 5 by
Evamarie68 from
Awesome
Was veryy easy and painless just do what it was and it does the work for you really smooth experience.
Date published: 2023-03-23
Rated 5 out of 5 by
Dinaturbo from
Thankful for TurboTax
Not feeling well lately and this easy to use TurboTax made everything so fast and easy to do
Date published: 2023-03-23
Rated 4 out of 5 by
NewfilerChicago86 from
Needs a lot of outside research
Its okay. Just need to be more user friendly. Given that I'm a first time filer.
Date published: 2023-03-23
Rated 1 out of 5 by
FerdyGondo1 from
Worksheet sched E asset depreciation keep looping
Worksheet sched E asset depreciation keep looping so I cannot E-file I deleted asset and close TT, then added it again but stil same error
Date published: 2023-03-23
Rated 3 out of 5 by
Jim 1 character too short from
DISTURBING ERRORS
During e-filing you found errors which you didn't find during review!? I find that very strange. Nothing changed during the filing process, and you assured me everything was fine when I started the filing process. Also, during the earlier review (federal/state) you asked for quite a bit of information you had said earlier had been transferred from my 2021 return. During that review you also asked for information out of context and it was difficult to tell what's really being requested. The only way I could get my returns to pass review was go to the forms and fill things out there. Not a great endorsement of your programming! Interesting - you say "Jim" isn't a valid Nickname!? The error message was "1 character too short"!
All TurboTax® Offerings Reviews - Page 5623
Date published: 2023-03-23