TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Awesome Software for Completing Your Income Tax Great tax software. Little problem with brokerage information not completely downloading into Turbo Tax.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is easy and I feel secure using it. I will be using it again because I had success completing my return.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy to understand and painless An easy walkthrough that tracks your refund, or lack thereof, throughout. I liked that one can dig in a little more on details of why something is or isn't deductible. There was the usual upsell attempt at intervals, but not to an obnoxious level.
Date published: 2023-03-27
Rated 5 out of 5 by from GREAT HELP ALL THE HELP I NEEDED WAS PROVIDED. LYNNE WAS SO HELPFUL
Date published: 2023-03-27
Rated 4 out of 5 by from 2022 Taxes Turbo Tax is always good but not Great. Have to do quite a bit of searching to get answers. Quick links in the forms would correct this.
Date published: 2023-03-27
Rated 1 out of 5 by from Instructions to Amend a Return Are Useless I needed to amend tax returns for two previous years. I went to the TurboTax website to find out how to do this. The instructions were poor. It stated to click on the link at the beginning of the return to amend but there was no link. After fumbling around the software program for over an hour I finally figured out how to amend my returns. The online help for this issue needs to be updated.
Date published: 2023-03-27
Rated 5 out of 5 by from Super easy to use! we love turbo tax, super simple easy to use and find answers to our questions.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax live agent helped me file this year Turbo Tax live agent with over 20 years of experience helped me file my state and federal tax returns this year, I had trouble with crypto review entrees & the agent knew exactly what to do & explained filing crypto to me which helped my understand in future years filing taxes I will connect with and live agent if i run into errors again in the future. turbo tax is a great platform
Date published: 2023-03-27
Rated 5 out of 5 by from great makes taxes easy and I couldn't recommend a better program
Date published: 2023-03-27
Rated 5 out of 5 by from Very Easy to Use I have used Turbo Tax for the past five years. Each year it has gotten easier and easier to use. It took me less than two hours finish everything. Overall I could not be happier with the product.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5621
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Software for Completing Your Income Tax Great tax software. Little problem with brokerage information not completely downloading into Turbo Tax.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is easy and I feel secure using it. I will be using it again because I had success completing my return.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy to understand and painless An easy walkthrough that tracks your refund, or lack thereof, throughout. I liked that one can dig in a little more on details of why something is or isn't deductible. There was the usual upsell attempt at intervals, but not to an obnoxious level.
Date published: 2023-03-27
Rated 5 out of 5 by from GREAT HELP ALL THE HELP I NEEDED WAS PROVIDED. LYNNE WAS SO HELPFUL
Date published: 2023-03-27
Rated 4 out of 5 by from 2022 Taxes Turbo Tax is always good but not Great. Have to do quite a bit of searching to get answers. Quick links in the forms would correct this.
Date published: 2023-03-27
Rated 1 out of 5 by from Instructions to Amend a Return Are Useless I needed to amend tax returns for two previous years. I went to the TurboTax website to find out how to do this. The instructions were poor. It stated to click on the link at the beginning of the return to amend but there was no link. After fumbling around the software program for over an hour I finally figured out how to amend my returns. The online help for this issue needs to be updated.
Date published: 2023-03-27
Rated 5 out of 5 by from Super easy to use! we love turbo tax, super simple easy to use and find answers to our questions.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax live agent helped me file this year Turbo Tax live agent with over 20 years of experience helped me file my state and federal tax returns this year, I had trouble with crypto review entrees & the agent knew exactly what to do & explained filing crypto to me which helped my understand in future years filing taxes I will connect with and live agent if i run into errors again in the future. turbo tax is a great platform
Date published: 2023-03-27
Rated 5 out of 5 by from great makes taxes easy and I couldn't recommend a better program
Date published: 2023-03-27
Rated 5 out of 5 by from Very Easy to Use I have used Turbo Tax for the past five years. Each year it has gotten easier and easier to use. It took me less than two hours finish everything. Overall I could not be happier with the product.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5621