TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Riddled With Errors on Tax Credits -For Years It is not that there are errors in the program that prevent the listing and calculation of foreign tax credits on more than three countries, it is that Intuit can not be bothered to fix the same errors that plague the same product year after year.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbotax gets it done even with a complicated retu i found answers to all my questions in the help files.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax has been great, NOT this year I have been a loyal user of Turbo Tax for several years - always has been excellent. This year it displayed some irrational bugs. . . I was able to file but the State (WV) Tax was seriously incorrect in projection next year's quarterly payments.
Date published: 2023-03-23
Rated 5 out of 5 by from Great This was so Great and easy to do! Thanks turbo tax!
Date published: 2023-03-23
Rated 5 out of 5 by from 👍 I've been using turbo tax for years. Doing taxes is never fun, but using turbo tax makes it easier
Date published: 2023-03-23
Rated 5 out of 5 by from Great improvement Great improvement, the platform is a lot more efficient and user friendly.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax is OK You're are wasting my time! If you are so insecure that you need my affirmation hire more "ADULTS"
Date published: 2023-03-23
Rated 3 out of 5 by from Next Year I will be entertaining Another Service Issues I don't care for: 1) Not being able to change my banking information. Yes I used the Help feature and followed the instruction and could never find the file to update my banking information therefore having no choice but to use Credit Karma. 2) Options to pay using refund with the exception that you guys share our information. If you have no choice but to use your refund you are dictating how we used it with the stipulation that we relinquish our information. Unfair!!!! For the basic fees there should be more help and not stack up fees for services that are basic.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is great! Easy to work with. so gla and know all the tax laws.d you do all the calculations
Date published: 2023-03-23
Rated 2 out of 5 by from If you want to spend too much $$$$... Turbo Tax is way too much money for how much time we needed to spend completing our taxes. And at the end, we couldn't even file in the state we needed to. We could have paid someone to do what TT did and saved ourselves the time and the headache. Even though it looks pretty, I would not recommend Turbo Tax as a good value for the price.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5613
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Riddled With Errors on Tax Credits -For Years It is not that there are errors in the program that prevent the listing and calculation of foreign tax credits on more than three countries, it is that Intuit can not be bothered to fix the same errors that plague the same product year after year.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbotax gets it done even with a complicated retu i found answers to all my questions in the help files.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax has been great, NOT this year I have been a loyal user of Turbo Tax for several years - always has been excellent. This year it displayed some irrational bugs. . . I was able to file but the State (WV) Tax was seriously incorrect in projection next year's quarterly payments.
Date published: 2023-03-23
Rated 5 out of 5 by from Great This was so Great and easy to do! Thanks turbo tax!
Date published: 2023-03-23
Rated 5 out of 5 by from 👍 I've been using turbo tax for years. Doing taxes is never fun, but using turbo tax makes it easier
Date published: 2023-03-23
Rated 5 out of 5 by from Great improvement Great improvement, the platform is a lot more efficient and user friendly.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax is OK You're are wasting my time! If you are so insecure that you need my affirmation hire more "ADULTS"
Date published: 2023-03-23
Rated 3 out of 5 by from Next Year I will be entertaining Another Service Issues I don't care for: 1) Not being able to change my banking information. Yes I used the Help feature and followed the instruction and could never find the file to update my banking information therefore having no choice but to use Credit Karma. 2) Options to pay using refund with the exception that you guys share our information. If you have no choice but to use your refund you are dictating how we used it with the stipulation that we relinquish our information. Unfair!!!! For the basic fees there should be more help and not stack up fees for services that are basic.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is great! Easy to work with. so gla and know all the tax laws.d you do all the calculations
Date published: 2023-03-23
Rated 2 out of 5 by from If you want to spend too much $$$$... Turbo Tax is way too much money for how much time we needed to spend completing our taxes. And at the end, we couldn't even file in the state we needed to. We could have paid someone to do what TT did and saved ourselves the time and the headache. Even though it looks pretty, I would not recommend Turbo Tax as a good value for the price.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5613