TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Super fast and simple and with people who help! Had a great experience this year I was behind a year and was unaware and didn’t know what to do the program broke it down very simple for me and the person I called and video chatted with turbo tax helped me till we found the problem it was great!
Date published: 2023-03-27
Rated 5 out of 5 by from Always easy to use and thorough explanations Always easy to use and thorough explanations throughout the process.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is the BEST! Thank you making this so easy, it keeps me from procrastinating and eliminates all worries.
Date published: 2023-03-27
Rated 5 out of 5 by from 2022 Tax with Turbo Tax Although I currently have memory issues I found using Turbo tax was very easy to use and submit.
Date published: 2023-03-27
Rated 1 out of 5 by from Cost When I first started it said it would be 59 dollars for both fed and state. get to the end and surprise 59 more dollars and i have to pay in my fed not out of my taxes very disapointed.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax keeps doing a great job The questions are clear to understand. Helps me year after year.
Date published: 2023-03-27
Rated 5 out of 5 by from Fantastic! Always a great experience. Fast, easy, straightforward.
Date published: 2023-03-27
Rated 5 out of 5 by from Some Past Computer Experience>You Can Use TurboTax TurboTax is probably the best online tax preparation program. Directions are clear and you can click into helpful hints if there are any questions. Nonetheless, for anything important like income taxes do not use unless you have had a little previous computer experience. This type of program is NOT for newbies. You need a little understanding of how to run a program (what to click like boxes to enter data, etc.) as well as what documents you have or need to use for your input.
Date published: 2023-03-27
Rated 1 out of 5 by from Billing The fees are very high, to file our simple tax return. At an Accounting office I would have paid the same or less, than I paid this year. I may not be using Turbo tax in the future.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is fast and easy to use!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5611
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super fast and simple and with people who help! Had a great experience this year I was behind a year and was unaware and didn’t know what to do the program broke it down very simple for me and the person I called and video chatted with turbo tax helped me till we found the problem it was great!
Date published: 2023-03-27
Rated 5 out of 5 by from Always easy to use and thorough explanations Always easy to use and thorough explanations throughout the process.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is the BEST! Thank you making this so easy, it keeps me from procrastinating and eliminates all worries.
Date published: 2023-03-27
Rated 5 out of 5 by from 2022 Tax with Turbo Tax Although I currently have memory issues I found using Turbo tax was very easy to use and submit.
Date published: 2023-03-27
Rated 1 out of 5 by from Cost When I first started it said it would be 59 dollars for both fed and state. get to the end and surprise 59 more dollars and i have to pay in my fed not out of my taxes very disapointed.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax keeps doing a great job The questions are clear to understand. Helps me year after year.
Date published: 2023-03-27
Rated 5 out of 5 by from Fantastic! Always a great experience. Fast, easy, straightforward.
Date published: 2023-03-27
Rated 5 out of 5 by from Some Past Computer Experience>You Can Use TurboTax TurboTax is probably the best online tax preparation program. Directions are clear and you can click into helpful hints if there are any questions. Nonetheless, for anything important like income taxes do not use unless you have had a little previous computer experience. This type of program is NOT for newbies. You need a little understanding of how to run a program (what to click like boxes to enter data, etc.) as well as what documents you have or need to use for your input.
Date published: 2023-03-27
Rated 1 out of 5 by from Billing The fees are very high, to file our simple tax return. At an Accounting office I would have paid the same or less, than I paid this year. I may not be using Turbo tax in the future.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax is fast and easy to use!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5611