TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax was GREAT!!! Easy to use and navigate. I'm very satisfied with the tax software.
Date published: 2023-03-23
Rated 5 out of 5 by from Thank God its DONE Easy to fallow, walks you through the steps. Right and ready at home
Date published: 2023-03-23
Rated 5 out of 5 by from Super easy! Super easy! I got my taxes done in under 30 min! The thing that took the longest was having to write this review!
Date published: 2023-03-23
Rated 3 out of 5 by from TurboTax issue E-filed federal fine, but e-filing state failed to verify my Intuit account. Tried multiple times. Going to mail it in instead. Frustrating.
Date published: 2023-03-23
Rated 5 out of 5 by from gets easier every year!! I really like TurboTax online, it saves time and gets easier to use each year
Date published: 2023-03-23
Rated 2 out of 5 by from TurboTax is not good. The "Back" command should bring you to the previous page. It does not do this all this every time. The "Exit" + "Save" commands. You should start where you left off. It does not do this every time. When I chose "Walk me thru everything". I expected all 11 sections to be examined. When I finished with section 10 "Employment Expenses", section 11 was totally skipped. I did tried this twice because I thought I made a mistake. When I was working on a inherited IRA, your program asked me if I inherited it from the company, not from a person. I used to be a programmer. TurboTax needs a lot of work. It's getting worse.
Date published: 2023-03-23
Rated 5 out of 5 by from Quick and Reliable! Using TurboTax was straightforward, fast, and helpful. I was guided and assisted with live chat support (thanks David!).
Date published: 2023-03-23
Rated 5 out of 5 by from Been using Turbo Tax for years Quality, consistent, and efficient service for my yearly tax needs.
Date published: 2023-03-23
Rated 4 out of 5 by from Does the job Overall I am happy with the service. I"ve been using it for year. The only complaint is the constant prompt to upgrade from premier. It should just be a button some where on the page that allows you to upgrade and anytime during the process.
Date published: 2023-03-23
Rated 5 out of 5 by from Exceptional Service.. I love Turbo tax, they are there to help you with exceptional Service and walk you though all the questions.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5608
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was GREAT!!! Easy to use and navigate. I'm very satisfied with the tax software.
Date published: 2023-03-23
Rated 5 out of 5 by from Thank God its DONE Easy to fallow, walks you through the steps. Right and ready at home
Date published: 2023-03-23
Rated 5 out of 5 by from Super easy! Super easy! I got my taxes done in under 30 min! The thing that took the longest was having to write this review!
Date published: 2023-03-23
Rated 3 out of 5 by from TurboTax issue E-filed federal fine, but e-filing state failed to verify my Intuit account. Tried multiple times. Going to mail it in instead. Frustrating.
Date published: 2023-03-23
Rated 5 out of 5 by from gets easier every year!! I really like TurboTax online, it saves time and gets easier to use each year
Date published: 2023-03-23
Rated 2 out of 5 by from TurboTax is not good. The "Back" command should bring you to the previous page. It does not do this all this every time. The "Exit" + "Save" commands. You should start where you left off. It does not do this every time. When I chose "Walk me thru everything". I expected all 11 sections to be examined. When I finished with section 10 "Employment Expenses", section 11 was totally skipped. I did tried this twice because I thought I made a mistake. When I was working on a inherited IRA, your program asked me if I inherited it from the company, not from a person. I used to be a programmer. TurboTax needs a lot of work. It's getting worse.
Date published: 2023-03-23
Rated 5 out of 5 by from Quick and Reliable! Using TurboTax was straightforward, fast, and helpful. I was guided and assisted with live chat support (thanks David!).
Date published: 2023-03-23
Rated 5 out of 5 by from Been using Turbo Tax for years Quality, consistent, and efficient service for my yearly tax needs.
Date published: 2023-03-23
Rated 4 out of 5 by from Does the job Overall I am happy with the service. I"ve been using it for year. The only complaint is the constant prompt to upgrade from premier. It should just be a button some where on the page that allows you to upgrade and anytime during the process.
Date published: 2023-03-23
Rated 5 out of 5 by from Exceptional Service.. I love Turbo tax, they are there to help you with exceptional Service and walk you though all the questions.
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5608