TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 2 out of 5 by
Mnominee from
This product is not user friendly.
The claim that TurboTax will import the necessary data from my financial institutions is misleading. Many terms are unfamiliar to the average, non-CPA person. I have had to re-enter many items and some items(synonyms of other terms) remain a mystery to me. Not having a glossary nor directions on how to find a particular document is very exasperating. I plan to seek another method to calculate my IRS return for the future.
Date published: 2023-03-23
Rated 5 out of 5 by
cc4bs from
Have used Turbo Tax every year for 35+ years
Awesome. Works exactly as expected, as it always has.
Date published: 2023-03-23
Rated 5 out of 5 by
dklowe from
2022 turbo tax
Easy to use. A little confusing with the carryover from prior year when there wasn't one.
Date published: 2023-03-23
Rated 5 out of 5 by
Tall and Goofy from
Easiest way to file taxes
Have been using TT for years now, and it's just so easy, even filing jointly with my wife, and me being self-employed as a Realtor. So far, I would not do it any other way.
Date published: 2023-03-23
Rated 1 out of 5 by
SlooooowTAX from
Terrible for divorced people
IMPOSSIBLE to obtain last year’s info, thus I can’t file. TurboTax made me create a new account because I got divorced and I’m no longer filing jointly. As a result I can’t access my prior returns which means I can’t access the information I need to file my current returns. Of course the bad TurboTax software then requires that I get stuck in an endless loop of trying to file this year‘s taxes without being able to just access last year‘s returns, even when logged into the previous account.
Date published: 2023-03-23
Rated 5 out of 5 by
CarrieLynn183 from
Yay for Turbotax
I was able to file my taxes with minimal issues! The live help is what made it worth everything
Date published: 2023-03-23
Rated 4 out of 5 by
williamzest from
works
constant attempts to upsell kinda suck. but it works, and the price seems reasonable.
Date published: 2023-03-23
Rated 5 out of 5 by
Charlie Jr from
Turbo Tax is Quick and Easy
Easy as usual. I like how it fills in previous years info to save time.
Date published: 2023-03-23
Rated 5 out of 5 by
Ronnster from
My Third Year with TurboTax
I have found TurboTax easy to use and worthwhile. I am confident that my refund has always been the maximum possible according to the Federal and State tax laws.
Date published: 2023-03-23
Rated 1 out of 5 by
Bufflehead 2 from
Turbo Tax was annoying and very difficult to use
I have used Turbotax for many years and found it very annoying this year. Every other screen is an attempt to get the user to purchase MAX right up to the end. Trying to pay without paying 69 dollar fee drove me nuts. The format and language seem purposely designed to get the user to choose a credit card method and pay a fee. The online help is a joke. The robot had no information and it was impossible to use. Online help in other years was much better. It appears that you have dumbed it down to force the purchase of payed help.
All TurboTax® Offerings Reviews - Page 5585
Date published: 2023-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Mnominee from
This product is not user friendly.
The claim that TurboTax will import the necessary data from my financial institutions is misleading. Many terms are unfamiliar to the average, non-CPA person. I have had to re-enter many items and some items(synonyms of other terms) remain a mystery to me. Not having a glossary nor directions on how to find a particular document is very exasperating. I plan to seek another method to calculate my IRS return for the future.
Date published: 2023-03-23
Rated 5 out of 5 by
cc4bs from
Have used Turbo Tax every year for 35+ years
Awesome. Works exactly as expected, as it always has.
Date published: 2023-03-23
Rated 5 out of 5 by
dklowe from
2022 turbo tax
Easy to use. A little confusing with the carryover from prior year when there wasn't one.
Date published: 2023-03-23
Rated 5 out of 5 by
Tall and Goofy from
Easiest way to file taxes
Have been using TT for years now, and it's just so easy, even filing jointly with my wife, and me being self-employed as a Realtor. So far, I would not do it any other way.
Date published: 2023-03-23
Rated 1 out of 5 by
SlooooowTAX from
Terrible for divorced people
IMPOSSIBLE to obtain last year’s info, thus I can’t file. TurboTax made me create a new account because I got divorced and I’m no longer filing jointly. As a result I can’t access my prior returns which means I can’t access the information I need to file my current returns. Of course the bad TurboTax software then requires that I get stuck in an endless loop of trying to file this year‘s taxes without being able to just access last year‘s returns, even when logged into the previous account.
Date published: 2023-03-23
Rated 5 out of 5 by
CarrieLynn183 from
Yay for Turbotax
I was able to file my taxes with minimal issues! The live help is what made it worth everything
Date published: 2023-03-23
Rated 4 out of 5 by
williamzest from
works
constant attempts to upsell kinda suck. but it works, and the price seems reasonable.
Date published: 2023-03-23
Rated 5 out of 5 by
Charlie Jr from
Turbo Tax is Quick and Easy
Easy as usual. I like how it fills in previous years info to save time.
Date published: 2023-03-23
Rated 5 out of 5 by
Ronnster from
My Third Year with TurboTax
I have found TurboTax easy to use and worthwhile. I am confident that my refund has always been the maximum possible according to the Federal and State tax laws.
Date published: 2023-03-23
Rated 1 out of 5 by
Bufflehead 2 from
Turbo Tax was annoying and very difficult to use
I have used Turbotax for many years and found it very annoying this year. Every other screen is an attempt to get the user to purchase MAX right up to the end. Trying to pay without paying 69 dollar fee drove me nuts. The format and language seem purposely designed to get the user to choose a credit card method and pay a fee. The online help is a joke. The robot had no information and it was impossible to use. Online help in other years was much better. It appears that you have dumbed it down to force the purchase of payed help.
All TurboTax® Offerings Reviews - Page 5585
Date published: 2023-03-23