TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Disastrous 2022 software Turbotax software has been going downhill for last two years. For 2022 impossible to complete North Dakota state return non-resident. Filing by hand this year as software does not work. Spent 4+ hours on phones via three calls with customer support and they never fixed the problem. Will never use Turbotax ever again after nine years relationship.
Date published: 2023-03-27
Rated 2 out of 5 by from Turbo Tax - How to spend more than your refund Website is easy to use, however, I spend more than my refund to get my taxes done. None of my forms would upload. I had to do it all by hand and still had to pay WAY too much.
Date published: 2023-03-27
Rated 5 out of 5 by from always so easy and helpful wouldn't want to use any other service! we have been using turbo tax for over 10 years
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo Tax helps me complete my tax return Turbo Tax helps me complete my tax return with confidence. The survey questions make finding the correct information in my records to complete my tax return independently with confidence.
Date published: 2023-03-27
Rated 5 out of 5 by from 2022 tax year It was smooth and easy to file my taxes this year!
Date published: 2023-03-27
Rated 2 out of 5 by from More complicated this year TurboTax forced me to request last year's tax return transcript to verify who I am. I've never had to do that before. My taxes were not different from years past. And then their examples of what I was looking for on my IRS documents didn't match the IRS documents. Just added to the general headache of filing my tax return.
Date published: 2023-03-27
Rated 2 out of 5 by from Not really worth the price Many of the auto fill options didn't work for me. So the price went up and I received less for it. Not a fan of this site or their software. Just need to be less lazy and change.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax Saves the Day Once Again! We have had eight years of success using TurboTax. The program walks you through each step and is designed to get you the best possible, legal refund to keep you squared away with the IRS and state comptroller.
Date published: 2023-03-27
Rated 4 out of 5 by from TurboTax really came through Turbo tax really helped me with understanding how to file my tax returns as well allowing a safe and secure way for me to keep my files organized.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is Great! I completed my taxes in record time. I subscribed to Live-Help and got all questions answered. The service is excellent and it was a pleasure speaking with Angela, their Tax Professional.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5580
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Disastrous 2022 software Turbotax software has been going downhill for last two years. For 2022 impossible to complete North Dakota state return non-resident. Filing by hand this year as software does not work. Spent 4+ hours on phones via three calls with customer support and they never fixed the problem. Will never use Turbotax ever again after nine years relationship.
Date published: 2023-03-27
Rated 2 out of 5 by from Turbo Tax - How to spend more than your refund Website is easy to use, however, I spend more than my refund to get my taxes done. None of my forms would upload. I had to do it all by hand and still had to pay WAY too much.
Date published: 2023-03-27
Rated 5 out of 5 by from always so easy and helpful wouldn't want to use any other service! we have been using turbo tax for over 10 years
Date published: 2023-03-27
Rated 4 out of 5 by from Turbo Tax helps me complete my tax return Turbo Tax helps me complete my tax return with confidence. The survey questions make finding the correct information in my records to complete my tax return independently with confidence.
Date published: 2023-03-27
Rated 5 out of 5 by from 2022 tax year It was smooth and easy to file my taxes this year!
Date published: 2023-03-27
Rated 2 out of 5 by from More complicated this year TurboTax forced me to request last year's tax return transcript to verify who I am. I've never had to do that before. My taxes were not different from years past. And then their examples of what I was looking for on my IRS documents didn't match the IRS documents. Just added to the general headache of filing my tax return.
Date published: 2023-03-27
Rated 2 out of 5 by from Not really worth the price Many of the auto fill options didn't work for me. So the price went up and I received less for it. Not a fan of this site or their software. Just need to be less lazy and change.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax Saves the Day Once Again! We have had eight years of success using TurboTax. The program walks you through each step and is designed to get you the best possible, legal refund to keep you squared away with the IRS and state comptroller.
Date published: 2023-03-27
Rated 4 out of 5 by from TurboTax really came through Turbo tax really helped me with understanding how to file my tax returns as well allowing a safe and secure way for me to keep my files organized.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is Great! I completed my taxes in record time. I subscribed to Live-Help and got all questions answered. The service is excellent and it was a pleasure speaking with Angela, their Tax Professional.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5580