TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from DOES THE TAXES BUT NOT FREE! I PURCHASED THIS VERSION SO THERE WOULD BE NO FILING FEES...WHEN DONE WAS CHARGED $40.00 TO FILE MY FREE FILING TAXES! I SUPPOSE ITS CHEAPER THAN A CPA, BUT NOT SPECIFIED PRIOR TO PURCHASE
Date published: 2023-03-27
Rated 5 out of 5 by from turbo tax is amazing and easy Turbo tax is super easy and fast, super easy to understand and apply.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax ROCKS easy to follow instructions. double check my math to make sure it was correct
Date published: 2023-03-27
Rated 4 out of 5 by from Hidden Fees I love using Turbo Tax. It is very easy and user friendly... but, I was forced to upgrade to $59 because of a Health Savings Account that my family does not use! Then I get to the final page and I'm being charged ANOTHER $39 on top of that to use my return to pay for the $59 that I don't want to spend! That's annoying! Just call it $98 and be done with it!
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax made this process easy This made the process so easy. Told me which boxes needed to go where and i could easily snap a picture of all my W-2's and account info. Made it easy to check against the information it put. Made this entire process simple easy and streamlined
Date published: 2023-03-27
Rated 5 out of 5 by from Super Easy and I had two states to do Did federal and two states with rentals all in less than 3 hours. Had to get help a couple of times and people were very nice and informative. Got me back on track. This was my 8th year and as always well worth the price.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy and relatively fast Been with Turbotax many years. Easy for small businesses owners. Appreciate that it prompts me to look for certain deductions and flags errors.
Date published: 2023-03-27
Rated 4 out of 5 by from Review It was fine. No problem with preparation but I resent the hard sell to add other features.
Date published: 2023-03-27
Rated 4 out of 5 by from Good but a few questions are misleading I've been using Turbotax ever since I started my own business. Mostly I have no complaints. But every year, it asks if I'm receiving MDHHS -- when the box on the tax form says "Do not include food assistance" -- but the question doesn't say that. Ooops. I have to stop and check the form every year. Also, with respect to digital currency, the Turbotax question implies that purchasing such currency qualifies -- not so. Only receiving it as a gift or reward or sales or exchanges qualifies. That's a dangerous "mislead."
Date published: 2023-03-27
Rated 5 out of 5 by from Very happy Fast and easy, helped me answer a ton of questions.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5576
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from DOES THE TAXES BUT NOT FREE! I PURCHASED THIS VERSION SO THERE WOULD BE NO FILING FEES...WHEN DONE WAS CHARGED $40.00 TO FILE MY FREE FILING TAXES! I SUPPOSE ITS CHEAPER THAN A CPA, BUT NOT SPECIFIED PRIOR TO PURCHASE
Date published: 2023-03-27
Rated 5 out of 5 by from turbo tax is amazing and easy Turbo tax is super easy and fast, super easy to understand and apply.
Date published: 2023-03-27
Rated 5 out of 5 by from TurboTax ROCKS easy to follow instructions. double check my math to make sure it was correct
Date published: 2023-03-27
Rated 4 out of 5 by from Hidden Fees I love using Turbo Tax. It is very easy and user friendly... but, I was forced to upgrade to $59 because of a Health Savings Account that my family does not use! Then I get to the final page and I'm being charged ANOTHER $39 on top of that to use my return to pay for the $59 that I don't want to spend! That's annoying! Just call it $98 and be done with it!
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo tax made this process easy This made the process so easy. Told me which boxes needed to go where and i could easily snap a picture of all my W-2's and account info. Made it easy to check against the information it put. Made this entire process simple easy and streamlined
Date published: 2023-03-27
Rated 5 out of 5 by from Super Easy and I had two states to do Did federal and two states with rentals all in less than 3 hours. Had to get help a couple of times and people were very nice and informative. Got me back on track. This was my 8th year and as always well worth the price.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy and relatively fast Been with Turbotax many years. Easy for small businesses owners. Appreciate that it prompts me to look for certain deductions and flags errors.
Date published: 2023-03-27
Rated 4 out of 5 by from Review It was fine. No problem with preparation but I resent the hard sell to add other features.
Date published: 2023-03-27
Rated 4 out of 5 by from Good but a few questions are misleading I've been using Turbotax ever since I started my own business. Mostly I have no complaints. But every year, it asks if I'm receiving MDHHS -- when the box on the tax form says "Do not include food assistance" -- but the question doesn't say that. Ooops. I have to stop and check the form every year. Also, with respect to digital currency, the Turbotax question implies that purchasing such currency qualifies -- not so. Only receiving it as a gift or reward or sales or exchanges qualifies. That's a dangerous "mislead."
Date published: 2023-03-27
Rated 5 out of 5 by from Very happy Fast and easy, helped me answer a ton of questions.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 5576