TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome experience!! Thank you for a smooth and awesome experience! Thank you!
Date published: 2023-05-03
Rated 5 out of 5 by from turbo tx is awsome turbo tax is amazing , fast and easy. is my 3rd year
Date published: 2023-05-03
Rated 3 out of 5 by from i am a senior citizen and have trouble using comp I think help was very good, I am old and have trouble using my computer hope my return was filed on time, I usually depend on my wife of 58 years for everything but she passed away in November and I tried to file with your expert help, just do not trust that I completed everything, wish Turbo tax helper could have completed everything for me.
Date published: 2023-05-03
Rated 5 out of 5 by from trubo tax is great very smooth process/ i definetly reccomed turbo tax /
Date published: 2023-05-03
Rated 5 out of 5 by from Easy Peasy It was quick and easy to understand the questions being asked and uploading tax documents.
Date published: 2023-05-03
Rated 1 out of 5 by from Used for many years. This year svc was very poor I had to have numerous calls with Turbo Tax representatives and in many cases I was better able to navigate the software than they were. Further, anytime I had a tax-specific question there was not near the level of knowledge I'd expect given I had signed up for "Live" or whatever the premium package is called. In the end I had hoped to simply get a refund for payment, print my return and send it to an independent 3rd party for review.
Date published: 2023-05-03
Rated 3 out of 5 by from 2023 TurboTax Worked smoothly. When all institutions get on board with electric uploads of documents the whole thing will work more smoothly.
Date published: 2023-05-03
Rated 5 out of 5 by from It’s a very app to used for your taxes . That’s Everything was Good . It’s the thing that ever good
Date published: 2023-05-03
Rated 5 out of 5 by from Turbo Tax Live Experts are AWESOME! My expert was EXTREMELY helpful. He explained things in a way that made sense and is the reason I will never go back to H&R Block.
Date published: 2023-05-03
Rated 5 out of 5 by from Love Turbo Tax Easy to use. Walks you through the whole process one step at a time. More advanced people can skip ahead so its great for all types of people
Date published: 2023-05-03
All TurboTax® Offerings Reviews - Page 558
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome experience!! Thank you for a smooth and awesome experience! Thank you!
Date published: 2023-05-03
Rated 5 out of 5 by from turbo tx is awsome turbo tax is amazing , fast and easy. is my 3rd year
Date published: 2023-05-03
Rated 3 out of 5 by from i am a senior citizen and have trouble using comp I think help was very good, I am old and have trouble using my computer hope my return was filed on time, I usually depend on my wife of 58 years for everything but she passed away in November and I tried to file with your expert help, just do not trust that I completed everything, wish Turbo tax helper could have completed everything for me.
Date published: 2023-05-03
Rated 5 out of 5 by from trubo tax is great very smooth process/ i definetly reccomed turbo tax /
Date published: 2023-05-03
Rated 5 out of 5 by from Easy Peasy It was quick and easy to understand the questions being asked and uploading tax documents.
Date published: 2023-05-03
Rated 1 out of 5 by from Used for many years. This year svc was very poor I had to have numerous calls with Turbo Tax representatives and in many cases I was better able to navigate the software than they were. Further, anytime I had a tax-specific question there was not near the level of knowledge I'd expect given I had signed up for "Live" or whatever the premium package is called. In the end I had hoped to simply get a refund for payment, print my return and send it to an independent 3rd party for review.
Date published: 2023-05-03
Rated 3 out of 5 by from 2023 TurboTax Worked smoothly. When all institutions get on board with electric uploads of documents the whole thing will work more smoothly.
Date published: 2023-05-03
Rated 5 out of 5 by from It’s a very app to used for your taxes . That’s Everything was Good . It’s the thing that ever good
Date published: 2023-05-03
Rated 5 out of 5 by from Turbo Tax Live Experts are AWESOME! My expert was EXTREMELY helpful. He explained things in a way that made sense and is the reason I will never go back to H&R Block.
Date published: 2023-05-03
Rated 5 out of 5 by from Love Turbo Tax Easy to use. Walks you through the whole process one step at a time. More advanced people can skip ahead so its great for all types of people
Date published: 2023-05-03
All TurboTax® Offerings Reviews - Page 558