TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is the best turbo tax did a great job of my taxes done fast time.
Date published: 2023-03-23
Rated 5 out of 5 by from Fast and Easy!! This has been the best experience for me ever! So easy to navigate around and answer to all questions were just a click away.
Date published: 2023-03-23
Rated 5 out of 5 by from Simple & Easy Process! My experience with TurboTax Live was great. This is the first time I've used the service and I'll definitely be using it going forward. Amy was extremely helpful and made the process go by quicker than I expected.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax Deluxe overall great. 1099 Misc. not goo 1099 Misc. Box 3 was only box that had an amount. All other box's blank. Turbo Tax took me down the rabbit hole of other forms It was money received for medical research
Date published: 2023-03-23
Rated 2 out of 5 by from This product is not user friendly. The claim that TurboTax will import the necessary data from my financial institutions is misleading. Many terms are unfamiliar to the average, non-CPA person. I have had to re-enter many items and some items(synonyms of other terms) remain a mystery to me. Not having a glossary nor directions on how to find a particular document is very exasperating. I plan to seek another method to calculate my IRS return for the future.
Date published: 2023-03-23
Rated 5 out of 5 by from Have used Turbo Tax every year for 35+ years Awesome. Works exactly as expected, as it always has.
Date published: 2023-03-23
Rated 5 out of 5 by from 2022 turbo tax Easy to use. A little confusing with the carryover from prior year when there wasn't one.
Date published: 2023-03-23
Rated 5 out of 5 by from Easiest way to file taxes Have been using TT for years now, and it's just so easy, even filing jointly with my wife, and me being self-employed as a Realtor. So far, I would not do it any other way.
Date published: 2023-03-23
Rated 1 out of 5 by from Terrible for divorced people IMPOSSIBLE to obtain last year’s info, thus I can’t file. TurboTax made me create a new account because I got divorced and I’m no longer filing jointly. As a result I can’t access my prior returns which means I can’t access the information I need to file my current returns. Of course the bad TurboTax software then requires that I get stuck in an endless loop of trying to file this year‘s taxes without being able to just access last year‘s returns, even when logged into the previous account.
Date published: 2023-03-23
Rated 5 out of 5 by from Yay for Turbotax I was able to file my taxes with minimal issues! The live help is what made it worth everything
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5560
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is the best turbo tax did a great job of my taxes done fast time.
Date published: 2023-03-23
Rated 5 out of 5 by from Fast and Easy!! This has been the best experience for me ever! So easy to navigate around and answer to all questions were just a click away.
Date published: 2023-03-23
Rated 5 out of 5 by from Simple & Easy Process! My experience with TurboTax Live was great. This is the first time I've used the service and I'll definitely be using it going forward. Amy was extremely helpful and made the process go by quicker than I expected.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax Deluxe overall great. 1099 Misc. not goo 1099 Misc. Box 3 was only box that had an amount. All other box's blank. Turbo Tax took me down the rabbit hole of other forms It was money received for medical research
Date published: 2023-03-23
Rated 2 out of 5 by from This product is not user friendly. The claim that TurboTax will import the necessary data from my financial institutions is misleading. Many terms are unfamiliar to the average, non-CPA person. I have had to re-enter many items and some items(synonyms of other terms) remain a mystery to me. Not having a glossary nor directions on how to find a particular document is very exasperating. I plan to seek another method to calculate my IRS return for the future.
Date published: 2023-03-23
Rated 5 out of 5 by from Have used Turbo Tax every year for 35+ years Awesome. Works exactly as expected, as it always has.
Date published: 2023-03-23
Rated 5 out of 5 by from 2022 turbo tax Easy to use. A little confusing with the carryover from prior year when there wasn't one.
Date published: 2023-03-23
Rated 5 out of 5 by from Easiest way to file taxes Have been using TT for years now, and it's just so easy, even filing jointly with my wife, and me being self-employed as a Realtor. So far, I would not do it any other way.
Date published: 2023-03-23
Rated 1 out of 5 by from Terrible for divorced people IMPOSSIBLE to obtain last year’s info, thus I can’t file. TurboTax made me create a new account because I got divorced and I’m no longer filing jointly. As a result I can’t access my prior returns which means I can’t access the information I need to file my current returns. Of course the bad TurboTax software then requires that I get stuck in an endless loop of trying to file this year‘s taxes without being able to just access last year‘s returns, even when logged into the previous account.
Date published: 2023-03-23
Rated 5 out of 5 by from Yay for Turbotax I was able to file my taxes with minimal issues! The live help is what made it worth everything
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 5560