TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy to use When it comes to user experience, there are few things more important than ease of use and user-friendliness. That's why I am pleased to report that the product I recently used was not only easy to use but also incredibly user-friendly. From the moment I started using it, I found that the interface was intuitive and straightforward, making it simple to navigate and find what I needed. Everything was clearly labeled and easy to understand, which helped me quickly and efficiently complete my tasks. Furthermore, I appreciated the attention to detail that had clearly gone into designing the product. Not only was it easy to use, but it was also aesthetically pleasing, with a clean and modern design that made it a pleasure to interact with. Overall, I highly recommend this product to anyone who is looking for a user-friendly and easy-to-use solution to their needs. Whether you're a tech-savvy professional or a novice user, you'll find that this product is both accessible and practical, allowing you to get the most out of your experience without any unnecessary complications or frustrations.
Date published: 2023-03-24
Rated 5 out of 5 by from TURBOTAX is great! We have been using TT for several years and TurboTax just keeps getting better each year. I needed to talk with a TT expert regarding a license question and she was excellent! Answered my question and left me with a smile.
Date published: 2023-03-24
Rated 4 out of 5 by from Very easy to use and military friendly, as always! Too easy, highly recommend to anyone that needs to do taxes in the military.
Date published: 2023-03-24
Rated 1 out of 5 by from I do not like TurboTax I got the deluxe version because it told me i needed to since i had a 1099-nec. Fine I guess… but then i get to my state taxes and now it says I need to pay and ADDITIONAL $59…. I didn’t realize state tax wouldn’t be included?? Like who would right? Then when i go to pay for the turbtax fees, it tells me there is a processing fee of $39 to take it from my refund. It does not specify any processing fee for credit/debit card payments… i wanted to be sure if there was a fee for credit/debit card payments, so i went to the help assistant and asked if there was a processing fee for credit/debit card payments and literally there was NOTHING to tell me if there was one or not…. I just feel like this website is misleading on purpose, so they can make more money off of people.
Date published: 2023-03-24
Rated 5 out of 5 by from awesome amended return - glad it went through!! thank you!
Date published: 2023-03-24
Rated 5 out of 5 by from Good experience. excellent product. Have been using TT for 16 years. Good experience. itemizations included.
Date published: 2023-03-24
Rated 1 out of 5 by from very disappointed with Turbo tax I have been using turbo tax for years never had any issues till now. I e-filed as usual for me and the federal and state rejected returns due to AGI being wrong. wasn't wrong checked with IRS website. tried multi times no go. not happy. paid on credit card for efile stopping payment lucky for me I did it early this year. snail mail time
Date published: 2023-03-24
Rated 5 out of 5 by from So easy to use This makes doing taxes so easy. Any one can do this.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax rocks Fast and easy for the first time using it I found it extremely easy.
Date published: 2023-03-24
Rated 5 out of 5 by from User FRiendly User friendly as always. Everything is explained in each step.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5557
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use When it comes to user experience, there are few things more important than ease of use and user-friendliness. That's why I am pleased to report that the product I recently used was not only easy to use but also incredibly user-friendly. From the moment I started using it, I found that the interface was intuitive and straightforward, making it simple to navigate and find what I needed. Everything was clearly labeled and easy to understand, which helped me quickly and efficiently complete my tasks. Furthermore, I appreciated the attention to detail that had clearly gone into designing the product. Not only was it easy to use, but it was also aesthetically pleasing, with a clean and modern design that made it a pleasure to interact with. Overall, I highly recommend this product to anyone who is looking for a user-friendly and easy-to-use solution to their needs. Whether you're a tech-savvy professional or a novice user, you'll find that this product is both accessible and practical, allowing you to get the most out of your experience without any unnecessary complications or frustrations.
Date published: 2023-03-24
Rated 5 out of 5 by from TURBOTAX is great! We have been using TT for several years and TurboTax just keeps getting better each year. I needed to talk with a TT expert regarding a license question and she was excellent! Answered my question and left me with a smile.
Date published: 2023-03-24
Rated 4 out of 5 by from Very easy to use and military friendly, as always! Too easy, highly recommend to anyone that needs to do taxes in the military.
Date published: 2023-03-24
Rated 1 out of 5 by from I do not like TurboTax I got the deluxe version because it told me i needed to since i had a 1099-nec. Fine I guess… but then i get to my state taxes and now it says I need to pay and ADDITIONAL $59…. I didn’t realize state tax wouldn’t be included?? Like who would right? Then when i go to pay for the turbtax fees, it tells me there is a processing fee of $39 to take it from my refund. It does not specify any processing fee for credit/debit card payments… i wanted to be sure if there was a fee for credit/debit card payments, so i went to the help assistant and asked if there was a processing fee for credit/debit card payments and literally there was NOTHING to tell me if there was one or not…. I just feel like this website is misleading on purpose, so they can make more money off of people.
Date published: 2023-03-24
Rated 5 out of 5 by from awesome amended return - glad it went through!! thank you!
Date published: 2023-03-24
Rated 5 out of 5 by from Good experience. excellent product. Have been using TT for 16 years. Good experience. itemizations included.
Date published: 2023-03-24
Rated 1 out of 5 by from very disappointed with Turbo tax I have been using turbo tax for years never had any issues till now. I e-filed as usual for me and the federal and state rejected returns due to AGI being wrong. wasn't wrong checked with IRS website. tried multi times no go. not happy. paid on credit card for efile stopping payment lucky for me I did it early this year. snail mail time
Date published: 2023-03-24
Rated 5 out of 5 by from So easy to use This makes doing taxes so easy. Any one can do this.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo tax rocks Fast and easy for the first time using it I found it extremely easy.
Date published: 2023-03-24
Rated 5 out of 5 by from User FRiendly User friendly as always. Everything is explained in each step.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5557