TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 1 out of 5 by
PaHirsch from
TurboTax took $200 of my return
I'm very upset that TurboTax took $200 of my return without giving me an option to file for free (which historically has been available). I will be finding another way to do my taxes next year if this is not resolved.
Date published: 2023-03-24
Rated 4 out of 5 by
LKathy113 from
Turbo Tax is easy to use.
I have used Turbo Tax for years. It is very easy to use. My only complaint is the price has gone up each year. It seems excessive for my simple return.
Date published: 2023-03-24
Rated 5 out of 5 by
Retired Robin from
So Easy
Turbo Tax has been my go to tax software for the past several years. This year was the easiest ever and done in less time then promised.
Date published: 2023-03-24
Rated 2 out of 5 by
CBLx from
When the going got tough TT told me call the IRS
Two big problems this year. When the chat expert had worked with me for over an hour, he finally told me to call the IRS regarding reporting foreign taxes paid. That is not an acceptable solution. Separate issue - using TT to file an amended 2021 form was a nightmare. The tax experts sharing my screen were both extremely helpful in both instances. Next year, I will pay a CPA. This is no longer any fun.
Date published: 2023-03-24
Rated 3 out of 5 by
meo18 from
makes life easier
I don't understand why having to file an 8949 makes it more expensive. It didn't feel like Turbo Tax helped me anymore with that than any other form.
Date published: 2023-03-24
Rated 5 out of 5 by
robwillo from
Turbo Tax is simple and easy to use!
Turbo Tax is extremely simple and easy to use. Every step is shown to you and if any doubt there is always a Live person to assist you in anyway required. Highly recommend.
Date published: 2023-03-24
Rated 4 out of 5 by
skn21 from
Easy and Efficient
It is easy to upload and input needed information. I don't like that they continually try to sell me a product, but they are a money making business so it is to be expected. But other than the hustle the process is painless and I feel confident in submitting my returns.
Date published: 2023-03-24
Rated 4 out of 5 by
Majaia from
TurboTax is Great, I Love it!
I love it, they are a little bit pricey, but worth it, Thanks!
Date published: 2023-03-24
Rated 5 out of 5 by
Happyfeetlildee from
Great
Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-24
Rated 5 out of 5 by
JProvinsal from
Thorough, professional and instructive
Prompts are highly effective and reviews reassuring
All TurboTax® Offerings Reviews - Page 5535
Date published: 2023-03-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
PaHirsch from
TurboTax took $200 of my return
I'm very upset that TurboTax took $200 of my return without giving me an option to file for free (which historically has been available). I will be finding another way to do my taxes next year if this is not resolved.
Date published: 2023-03-24
Rated 4 out of 5 by
LKathy113 from
Turbo Tax is easy to use.
I have used Turbo Tax for years. It is very easy to use. My only complaint is the price has gone up each year. It seems excessive for my simple return.
Date published: 2023-03-24
Rated 5 out of 5 by
Retired Robin from
So Easy
Turbo Tax has been my go to tax software for the past several years. This year was the easiest ever and done in less time then promised.
Date published: 2023-03-24
Rated 2 out of 5 by
CBLx from
When the going got tough TT told me call the IRS
Two big problems this year. When the chat expert had worked with me for over an hour, he finally told me to call the IRS regarding reporting foreign taxes paid. That is not an acceptable solution. Separate issue - using TT to file an amended 2021 form was a nightmare. The tax experts sharing my screen were both extremely helpful in both instances. Next year, I will pay a CPA. This is no longer any fun.
Date published: 2023-03-24
Rated 3 out of 5 by
meo18 from
makes life easier
I don't understand why having to file an 8949 makes it more expensive. It didn't feel like Turbo Tax helped me anymore with that than any other form.
Date published: 2023-03-24
Rated 5 out of 5 by
robwillo from
Turbo Tax is simple and easy to use!
Turbo Tax is extremely simple and easy to use. Every step is shown to you and if any doubt there is always a Live person to assist you in anyway required. Highly recommend.
Date published: 2023-03-24
Rated 4 out of 5 by
skn21 from
Easy and Efficient
It is easy to upload and input needed information. I don't like that they continually try to sell me a product, but they are a money making business so it is to be expected. But other than the hustle the process is painless and I feel confident in submitting my returns.
Date published: 2023-03-24
Rated 4 out of 5 by
Majaia from
TurboTax is Great, I Love it!
I love it, they are a little bit pricey, but worth it, Thanks!
Date published: 2023-03-24
Rated 5 out of 5 by
Happyfeetlildee from
Great
Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-24
Rated 5 out of 5 by
JProvinsal from
Thorough, professional and instructive
Prompts are highly effective and reviews reassuring
All TurboTax® Offerings Reviews - Page 5535
Date published: 2023-03-24