TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is awesome! TurboTax is simple and easy to navigate. Having both a full-time job and an insurance side hustle with a home office for my husband can make our taxes a little more complicated. Using TurboTax made it not so complicated and I felt confident that we received all the tax breaks we could! Thank you, TurboTax!
Date published: 2023-03-24
Rated 5 out of 5 by from Less Stress! Always had a preparer assuming it was too much work ourselves. Not the case. Simple and they walked you through each step!!
Date published: 2023-03-24
Rated 2 out of 5 by from Turbotax seemed more cumbersome Meh....I have been using Turbotax for the past 8 years. This year was the most frustrating of all the years. It's easy and user friendly for the most part, but this year, I feel like I had to back track several times to enter information that used to be asked. And, I had a small error on one of the schedule C forms and it wouldn't let me go to the page to fix the error. Just seemed clunky this year. I will look at another product next year.
Date published: 2023-03-24
Rated 5 out of 5 by from i love you guys everything was wonderful, thanks, i will use you guys again, again,
Date published: 2023-03-24
Rated 1 out of 5 by from Made me pay even though it said it was free Got to the end and found I had to pay after filling out all the forms
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is great TurboTax was so easy to do. I will definitely use it next year
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is SO QUICK AND EASY!! Great way to file for free and guarantee accuracy!
Date published: 2023-03-24
Rated 1 out of 5 by from Hate It Every time I go to file my taxes I am told I will be able to do so for free. Then, just as I am wrapping up, I am hit with a fee. TurboTax also attempted to charge me with a 40 dollar fee just to pay out of my federal return.
Date published: 2023-03-24
Rated 5 out of 5 by from great The experience was quick and easy and highly recommend
Date published: 2023-03-24
Rated 3 out of 5 by from turbotax deluxe so so Finally got through to "turbo tax expert" no help, he said he was programmer and knew nothing about taxes.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5534
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome! TurboTax is simple and easy to navigate. Having both a full-time job and an insurance side hustle with a home office for my husband can make our taxes a little more complicated. Using TurboTax made it not so complicated and I felt confident that we received all the tax breaks we could! Thank you, TurboTax!
Date published: 2023-03-24
Rated 5 out of 5 by from Less Stress! Always had a preparer assuming it was too much work ourselves. Not the case. Simple and they walked you through each step!!
Date published: 2023-03-24
Rated 2 out of 5 by from Turbotax seemed more cumbersome Meh....I have been using Turbotax for the past 8 years. This year was the most frustrating of all the years. It's easy and user friendly for the most part, but this year, I feel like I had to back track several times to enter information that used to be asked. And, I had a small error on one of the schedule C forms and it wouldn't let me go to the page to fix the error. Just seemed clunky this year. I will look at another product next year.
Date published: 2023-03-24
Rated 5 out of 5 by from i love you guys everything was wonderful, thanks, i will use you guys again, again,
Date published: 2023-03-24
Rated 1 out of 5 by from Made me pay even though it said it was free Got to the end and found I had to pay after filling out all the forms
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is great TurboTax was so easy to do. I will definitely use it next year
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is SO QUICK AND EASY!! Great way to file for free and guarantee accuracy!
Date published: 2023-03-24
Rated 1 out of 5 by from Hate It Every time I go to file my taxes I am told I will be able to do so for free. Then, just as I am wrapping up, I am hit with a fee. TurboTax also attempted to charge me with a 40 dollar fee just to pay out of my federal return.
Date published: 2023-03-24
Rated 5 out of 5 by from great The experience was quick and easy and highly recommend
Date published: 2023-03-24
Rated 3 out of 5 by from turbotax deluxe so so Finally got through to "turbo tax expert" no help, he said he was programmer and knew nothing about taxes.
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5534