TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Cheap, only thing it has going for it This product messed up my 2021 return so bad I lost out on thousands of owed to be taxes. Tried emailing and calling, nothing.
Date published: 2023-03-24
Rated 3 out of 5 by from Pricing is getting way out of line I've been using Turbo Tax for many years. I also use it for state returns. The app itself is reliable and easy to use. The price has risen about 15% each year and is up 60% just since 2019. For an app where I do all the data entry myself, all the error correction and review, the price is over $190 for the basic product. I'd expect my taxes to be done professionally for that amount.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax makes filing taxes so easy. Been using Turbo Tax for many years. Always fast and accurate.
Date published: 2023-03-24
Rated 5 out of 5 by from First time filer in decades Turbo Tax was not only easy but it explained things and offered chat help exactly when I needed it. I especially like the search feature where you can input a form you have received in the mail and it jumps you to the right section in Turbo Tax. I have used a professional CPA for years and felt that in recent history I was overpaying for services that in my opinion were not looking out for my best interest and looking for the right tax breaks. Bottom Line, this year I saved money on CPAs AND got better results. I am converted!
Date published: 2023-03-24
Rated 3 out of 5 by from TURBO AGAIN Some explainations werre unclear. I had to Google for more information.
Date published: 2023-03-24
Rated 4 out of 5 by from Easy process It was very easy to file, although I had to pay a fee on what i though was a simple return.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo TAX is really good! I like Turbo Tax. It is easy to use and very efficient
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is OUTSTANDING I have used Turbo Tax since the late 80s/early 90s. It continues to improve every year. Very user friendly. Without reservation, I highly recommend this product.
Date published: 2023-03-24
Rated 5 out of 5 by from Items to click on A few times I wanted to continue but was clicking on the wrong continue button. Didn't really let me know exactly which one.
Date published: 2023-03-24
Rated 5 out of 5 by from Simple and Easy .... Turbo Tax walks you through Very user friendly. Using Turbo Tax is simple and easy .... and pretty painless
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5532
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Cheap, only thing it has going for it This product messed up my 2021 return so bad I lost out on thousands of owed to be taxes. Tried emailing and calling, nothing.
Date published: 2023-03-24
Rated 3 out of 5 by from Pricing is getting way out of line I've been using Turbo Tax for many years. I also use it for state returns. The app itself is reliable and easy to use. The price has risen about 15% each year and is up 60% just since 2019. For an app where I do all the data entry myself, all the error correction and review, the price is over $190 for the basic product. I'd expect my taxes to be done professionally for that amount.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo Tax is great Turbo Tax makes filing taxes so easy. Been using Turbo Tax for many years. Always fast and accurate.
Date published: 2023-03-24
Rated 5 out of 5 by from First time filer in decades Turbo Tax was not only easy but it explained things and offered chat help exactly when I needed it. I especially like the search feature where you can input a form you have received in the mail and it jumps you to the right section in Turbo Tax. I have used a professional CPA for years and felt that in recent history I was overpaying for services that in my opinion were not looking out for my best interest and looking for the right tax breaks. Bottom Line, this year I saved money on CPAs AND got better results. I am converted!
Date published: 2023-03-24
Rated 3 out of 5 by from TURBO AGAIN Some explainations werre unclear. I had to Google for more information.
Date published: 2023-03-24
Rated 4 out of 5 by from Easy process It was very easy to file, although I had to pay a fee on what i though was a simple return.
Date published: 2023-03-24
Rated 5 out of 5 by from Turbo TAX is really good! I like Turbo Tax. It is easy to use and very efficient
Date published: 2023-03-24
Rated 5 out of 5 by from TurboTax is OUTSTANDING I have used Turbo Tax since the late 80s/early 90s. It continues to improve every year. Very user friendly. Without reservation, I highly recommend this product.
Date published: 2023-03-24
Rated 5 out of 5 by from Items to click on A few times I wanted to continue but was clicking on the wrong continue button. Didn't really let me know exactly which one.
Date published: 2023-03-24
Rated 5 out of 5 by from Simple and Easy .... Turbo Tax walks you through Very user friendly. Using Turbo Tax is simple and easy .... and pretty painless
Date published: 2023-03-24
All TurboTax® Offerings Reviews - Page 5532